Commercial Counsel

| Chicago
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Upwork ($UPWK) is the world's largest freelancing website. Each year $1.7 billion of work happens through Upwork, allowing businesses to get more done and helping professionals break free of traditional time and place boundaries and work anytime, anywhere on projects they love. At Upwork, you'll help build on this momentum. Together, we'll create economic and social value on a global scale, providing a trusted online workplace for businesses to connect with extraordinary talent and work without limits. 

Upwork’s Legal & Policy Team is comprised of a special group of professionals. Our team’s Mission Statement is to enable, accelerate and protect our business in a collaborative and innovative manner. Our team’s Core Values are Clarity, Communication, Collaboration, Compassion, Courage and Continuous Improvement. We also believe that exhibiting Trust, Feedback, Accountability, Inclusion and Self-Awareness are foundational behaviors that enable us to live up to our team’s Mission Statement and Core Values.

Our award-winning team loves to work on cutting-edge legal issues, generate creative business solutions to enable the company’s continued growth in a compliant manner, and enable the new world of remote work for millions of independent professionals and clients globally in over 180 countries. We also possess a passion for what we do. The Upwork legal team has been the recipient of The Recorder’s prestigious 2016 Legal Department of the Year (Emerging Companies) award. The team has also been recognized by The Financial Times as One of the Top 25 Most Innovative In-House Legal Teams in North America.

Upwork is voted #1 place to work in Chicago! - 2019

This unique in-house opportunity in Chicago is tailor-made for a rock-star commercial attorney who enjoys autonomy, thrives on making an impact and embraces being a problem solver. You will be working closely with Upwork’s commercial attorneys and others on the team to enhance our team, which has the highest of expectations and aspirations.. You will lead the negotiation, documentation and analysis of technology, licensing and sales agreements, with customers of all sizes and will directly interface with internal clients ranging from, among others, our Sales, Marketing, HR and Finance teams. This role will report to Legal’s Head of Commercial.

This team is one that believes each of its members is super equipped to figure out the hardest problems with minimal supervision. The team prides itself on being enablers for the business, our colleagues and our users -- their success is our success. We are not micromanagers, not know-it-alls, not the ‘sky is falling’ attorneys, and not empire builders. We like to laugh a bunch and not take ourselves too seriously. And we have some pretty cool team offsites too . . . .

Your Responsibilities:
  • Review, draft and manage enterprise-sales-focused and vendor agreements.
  • Help the commercial team scale by preparing, implementing, and refining forms, playbooks, systems, processes, and procedures.
  • Influence and build relationships with executives, product teams, and peers across Upwork, particularly in our growing Chicago office.
  • Collaborate with subject matter experts at Upwork to analyze and effectively communicate legal risks.
 What it takes to catch our eye:
  • A minimum of five (5) to eight (8) years of experience with technology transactions relating to the Internet, SaaS and enterprise software.
  • Experience in drafting, negotiating, and managing sales contracts, licenses, alliance and partnership agreements and intellectual property agreements.
  • Prior in-house experience, especially at a top Internet / SaaS company
  • Prior AmLaw 100 law firm experience.
How to really knock our socks off:
  • A real passion for Upwork’s mission of providing economic opportunity so people have better lives.
  • Strong oral and written communication skills—the ability to explain complex issues and concepts in straightforward, everyday terms
  • Able to demonstrate close collaboration with stakeholders across a company
  • Nuanced legal analysis and advisory skills to provide advice and options to meet business needs while protecting the company.
  • Eagerness to collaborate cross-functionally with partners across the company.
  • Ability to prioritize and juggle many projects effectively -- big and small -- in a fast-paced business environment.
  • Track record of influencing others in challenging discussions.
  • High emotional intelligence and self-confidence.
  • Strong judgment. 
  • Humility.
  • Good sense of humor.

Come change how the world works.
At Upwork you’ll help shape the future of work. From our offices in San Francisco, Santa Clara and Chicago, together we’re creating exciting new opportunities for a world of professionals. You’ll be part of a vibrant culture built on shared values: Inspire a boundless future of work, Put our community first, Have a bias towards action, and Build amazing teams. Along the way you’ll have fun and enjoy the perks of a people-first company: Work from Home Wednesday's, daily breakfast and lunch, regular in-office happy hours, top-notch benefits … and more. Check out Upwork’s spotlight on The Muse for a glimpse of our daily work/life balance.
Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Our office is located in Chicago's West Loop. We are close to public transportation and restaurants galore.

An Insider's view of Upwork

What's something quirky about your company?

The best part of our company culture is our Work Online Wednesdays, it gives me a better understanding of the experiences many clients and freelancers have using Upwork to grow their business. It's also important to me that Upwork values championing the future of work by empowering its employees to work flexibly each week.


Mid Market Account Executive

What's the biggest problem your team is solving?

The Enterprise team is solving for how organizations engage talent and how talent finds opportunity. In an "on-demand" economy, technology has changed the way we commute, lodge, and shop. The workforce is rapidly evolving and technology is fundamentally changing work now, too.


Enterprise Account Executive

How has your career grown since starting at the company?

I started my professional life in HR and due to the shifting labor market, I saw an opportunity to be part of something special with Upwork. I took a leap into the unknown as the second sales rep in the Chicago office. Fast forward a year and a half later, I’ve been able to grow my career from sales rep to leading the first Mid-Market sales team.


Sales Manager

How do you make yourself accessible to the rest of the team?

Making myself available before and after working hours demonstrates commitment to seeing them grow and succeed. Casual sit downs over coffee outside the office to get to know individual contributors and managers on a more personal level allow me to further understand what drives and motivates them inside and outside of work.


VP, Enterprise Solutions

What is your vision for the company?

Our vision is to connect businesses with great talent to work without limits. Companies have struggled for far too long to find the talent required to propel their businesses forward. Traditional talent resources do not have the capabilities to meet the demands of the future of work. Upwork solves these problems.


VP, Sales

What are Upwork Perks + Benefits

Upwork Benefits Overview

Upwork proudly offers a comprehensive set of benefits to ensure employees are able to bring their whole selves to work. To allow for that, we aim to deliver world-class offerings and perks that cover your medical, dental, vision, emotional and family well-being. If you are an active, regular, full-time employee working a minimum of 20 hours per week you are eligible for all lines of coverage.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Upwork provides an annual HSA contribution. You may also contribute pre-tax dollars to a Health Care FSA and Dependent Care FSA account.
Disability Insurance
Upwork offers both short term disability (STD) and long term disability(LTD) insurance.
Dental Benefits
Upwork provides your dental coverage through MetLife with a PPO plan offering.
Vision Benefits
VSP Vision offers a broad array of services for employees at Upwork.
Health Insurance Benefits
We offer Anthem Blue Cross PPO and HSA plans and you may choose the best plan for you and your family.
Life Insurance
Life Insurance coverage of 2X up to $300,000. Employees can also purchase coverage for a Spouse/DP and child(ren).
Pet Insurance
Nationwide Pet Insurance now provides coverage to all pets within your life!
Wellness Programs
Upwork offers an on demand mental health platform, Ginger.IO, along with a parenting support tool, Cleo.
Onsite Gym
Retirement & Stock Options Benefits
Upwork offers a traditional pre-tax 401(K) along with an after-tax Roth IRA option.
401(K) Matching
Upwork matches 50% of every dollar contributed by employees into their 401(k) up to $5,000 per year. Employers match is fully vested after 1 year of service.
Company Equity
Upwork offers equity as part of our standard compensation package.
Employee Stock Purchase Plan
We allow qualified employees to purchase company shares at a discounted price.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Upwork offers dependent care flexible spending accounts. In addition, we offer a $100 monthly credit from Trusted for backup and emergency child care services.
Generous Parental Leave
Upwork provides employees time to bond with their newborn and family. We offer up to 12 weeks of fully Paid Parental Leave.
Remote Work Program
Upwork encourages a healthy work-life balance. For your convenience we allow you to work from home on Wednesdays.
Adoption Assistance
Upwork will reimburse up to $3,000 for eligible fertility or adoption related expenses per plan year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Upwork provides an Unlimited Time Off policy to further enhance our culture of trust and empowerment.
Generous PTO
Paid Volunteer Time
The Upwork Foundation has asked that 1% of employees time be used for giving back to the community and volunteering.
Paid Holidays
Upwork offers all employees paid time off to observe all major holidays.
Paid Sick Days
Perks & Discounts
Beer on Tap
We offer a variety of Beer and Wine.
Casual Dress
Commuter Benefits
You can elect up to max of $260 pre-tax for transit and parking. Upwork will match 50% of your pretax contributions each month.
Company Outings
Free Daily Meals
Upwork provides lunch on a daily basis from local Chicago restaurants.
Game Room
Stocked Kitchen
Upwork has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Happy Hours
Pet Friendly
Fitness Subsidies
We reimburse employees up to $50 per month for fitness related expenses. We have a corporate partnership with 24 Hour Fitness, but you can apply to your preferred gym or approved wellness expense.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Diversity, Inclusion and Belonging is critical to the success of our business and our ability to further our mission of creating economic opportunities so people have better lives.
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