Affiliate Manager
Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
The Affiliate Manager is a key member of our digital marketing team. You will oversee existing affiliate partner relationships and develop new affiliate partners in an effort to drive new customer acquisition. Campaign management and reporting will also be the responsibility of the candidate. Management of affiliate partner agency will also be required.
Detailed Responsibilities:
- Develop relationships with existing affiliate partners to maximize partner satisfaction, retention, and growth
- Monitor, analyze and evaluate campaign performance on a daily basis
- Prepare detailed reports, tracking progress (by partner and campaigns) and analyze results, identify and troubleshoot issues
- Diagnose affiliate partner needs and implement strategies to help drive revenue and customer acquisition growth
- Work as liaison between affiliates and internal departments to coordinate campaign updates and troubleshoot delivery, tracking and performance issues
- Manage the campaign launch process from start to finish, inclusive of partner kick off, tracking, creative design, optimization and delivery of performance reporting
- Utilize CRM internal systems to ensure all campaign information is updated and accurate
- Support senior management, assist in day-to-day account needs and maintain consistent and constant communication with partners
- Proactively using data, trends, market insights, and logic to develop tailored campaign recommendations and opportunities for continued success.
- Create payment structures to drive volume growth and retention
This position requires 5% travel.
Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.
- 3+ years in results-driven digital marketing, analytics or account management with a focus on affiliate marketing
- Experience with Commission Junction or similar affiliate network prefered
- Demonstrated relationship development experience or ability
- Data-driven problem solver with an analytical mindset
- Self-motivated to dig in to learn about products, technology, customers, and competitors
- Demonstrated ability to work independently with minimal supervision and multitask to meet deadlines and changing priorities
- Process oriented with a strict attention to detail
- Strong organizational, analytical, and project management skills
- Able to contribute to a team while working with other departments and logically prioritizing various requests and responsibilities
- Google Drive and Excel skills, including pivot tables and charts
- Completion of a four-year degree program in Marketing, Communications or similar field
Perks/Benefits:
- Direct access to senior management – our leadership team works alongside our team members every day
- Comprehensive medical, dental, and vision insurance – benefits start the 1st day of the month following your start date
- Company paid life insurance, short term disability and long term disability
- Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
- 401k program
- Flexible paid time off (PTO) policy, plus sick days
- Quarterly company-wide “Town Hall” meetings
- Ongoing professional development opportunities by level and function
- Your choice of Windows or Mac laptop
- Onsite gym
- Free water taxi for Wrigley Building employees (seasonal)
- Catered lunch every Friday plus snacks and beverages on hand every day
- Employee discounts through Perkspot
- Discounts on Home Chef meal kits and at Kroger stores
- Casual dress in a fun, friendly and collaborative work environment
Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
Home Chef is an equal employment opportunity employer