Associate, Marketing Operations at Gemini

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Empower the Individual Through Crypto

Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement.

At Gemini, our mission is to empower the individual and that includes giving our employees flexibility of choice — our Office Optional Policy allows employees to choose to work from one of our physical locations or from home.
Select roles that are location-specific will still be eligible for flexible schedules.

The Department: Marketing

We believe that the world should know and love Gemini. In Marketing & Communications, we spend our days analyzing the market, crafting the Gemini story, and telling it to the people who need to hear it. This team sits between our product and the market, and is a key growth driver for every aspect of the organization. We have a holistic philosophy that combines research, data, brand marketing, acquisition and retention tactics, PR, and all aspects of customer-facing interaction.

The Role: Marketing Operations

As a Marketing Operations Coordinator at Gemini, you will be at the center of our marketing efforts, ensuring that Gemini’s marketing discipline is operating as efficiently and effectively as possible. You will be a strategic partner to our Brand, Growth, and Product Marketing teams, and will partner cross-functionally with our product and engineering counterparts to gain the most value out of our marketing tech stack. 

You will work side-by-side with each of the marketing functions, ensuring smooth information flows between marketing and our counterparts, enabling and operationalizing a 360 view of the customer. This is a unique opportunity to make a real impact in an exciting and growing industry. This position is full-time at Gemini’s offices in New York City, and will report to the Marketing Operations Manager.

Responsibilities: 

  • Help build and manage infrastructure of key marketing systems used to optimize the marketing funnel and generate, operationalize, and report on marketing data 
  • Scale Gemini’s marketing operations; including data pipelines, user segmentation, reporting, IT, and vendor management
  • Help monitor campaign performance and alert platform partners and relevant marketing leads regarding anomalies or performance issues 
  • Help develop and improve internal reporting structure and cadence
  • Maintain marketing BI health and compliance with regulations, including GDPR, CCPA, etc.
  • Build upon existing business processes to continuously improve operational efficiency and effectiveness while ensuring standard methodologies in campaign design and management.
  • Assist in key brand marketing initiatives, including events and conferences critical to Gemini’s brand growth

Minimum Qualifications

  • General
    • 1-2+ years of marketing operations experience 
    • Extremely well organized with high attention to detail
    • Technical fluency coupled with excellent communication skills - being able to break down complex concepts into something easy to understand and execute on
    • A genuine curiosity to understand how different platforms and processes work behind the scenes, enjoy problem solving, and a desire to improve processes 
    • Analytically minded - strong analytical skills and experience with reporting and data analysis
  • Marketing
    • Experience with the systems, tooling, and processes that support marketing teams including: marketing automation, digital advertising, conversion measurement, ad attribution, personalization, data pipelines, and analytics

Preferred Qualifications

  • Experience in marketing, finance, and/or technology industries 
  • Basic understanding of relational databases
  • Basic understanding of HTML/CSS/JS is a plus (you don’t have to know how to code, but knowing how to read it is beneficial) 
  • Proficiency with marketing data flows, marketing analytics, and martech platforms including: Branch, Braze, Contentful, Google Suite, Looker, Mixpanel, mParticle, Salesforce, and Unbounce

It Pays to Work Here

We take a holistic approach to compensation at Gemini, which includes:

  • Competitive Compensation and Profit-Sharing Equity
  • Flexible vacation policy
  • Retirement Plan Matching
  • Generous Parental leave
  • Comprehensive health plans
  • Training and professional development

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement

An Insider's view of Gemini

What’s the vibe like in the office?

Before I started, I was told that taking a job at Gemini was a great idea because of how excited everyone was to be there. After working here for more than two years, I still believe that to be true. The office is constantly buzzing with incredibly smart people who are working to build Gemini into the long-lasting business we know it can be.

Marjorie

Manager, Cash Management

How do you collaborate with other teams in the company?

A risk team is typically seen as a group that says "no”; at Gemini, establishing relationships and collaborating are key to understanding risks, which better enables us to say "yes" (or "yes, but..."). Communicating clearly and regularly, keeping things simple, and being flexible in a complex space reduces the risk of a message being lost.

Yusuf

Head of Risk

How do you empower your team to be more creative?

When we start a project, I challenge my team to look outside of the finance space, to take inspiration from other creative spaces such as art, industrial design, fashion, automotive, etc., and try to translate that into a solution for our industry and users. It's important to set the tone that solutions to problems can come from anyone or anywhere.

Ty

Creative Director

What are Gemini Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
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