Content Marketing Manager

| Hybrid
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About You

FourKites is seeking a Content Marketing Manager to help us create and build FourKites' content. In your role as Content Marketing Manager, you will drive content initiatives that build awareness of FourKites’s brand and drive revenue for our business. Your role is critical in defining and creating our content marketing plans, and you will optimize original content to influence thought leadership and demand across all channels. You’ll also provide education and guidance on writing best practices for all FourKites content. This role will be in our Chciago, IL office. 

Responsibilities:

Content Strategy & Planning

  • Work with Product Marketing, Field Marketing, Demand Generation, Operations, and Sales to build content strategies to support awareness, demand creation, and sales enablement initiatives
  • Develop and maintain editorial calendars, content production plans, and update cadences
  • Own content for the entire content lifecycle, including ideation, production process, updating, auditing, and retirement
  • Manage social media calendar and postings
  • Work with Marketing operations to measure and report on content effectiveness
  • Direct agency and contractor work to produce quality content

Writing & content best practices

  • Craft interesting, original, well-researched pieces to drive traffic to FourKites’s web site with the goal of engaging and converting the right prospects; including but not limited to blog posts, social media postings, articles, web copy; emails; and other content as needed
  • Update web content using a web content management system (WordPress) in a way that optimizes SEO, working with Digital Marketing
  • Manage the production of product and solution marketing materials, including case studies, sales enablement materials, product launch collateral, and content for trade shows and conferences
  • Act as editor and reviewer for all internal and external-facing materials for message and brand consistency, style guidelines, and voice
  • Work with third parties, such as partners, influencers, and analysts, in joint content programs
  • Lead research initiatives to provide unique insights and analysis to drive thought leadership and content for demand creation and awareness
  • Optimize effectiveness of content by implementing best practices and testing strategies
  • Keep up to date with current industry trends and topics to ensure content is relevant and engaging

Skills:

  • Bachelor’s degree
  • 5+ years’ experience in marketing communications or writing-focused roles
  • Excellent written skills for long form, short form, and web content
  • Excellent communication and collaboration skills
  • Experience writing for enterprise software companies a plus
  • Experience with Web content management systems, HTML, marketing automation, and content production or marketing product management tools and systems a plus
  • Ability to work autonomously in a fast-paced environment
  • Curiosity, willingness to learn, and a ‘get it done’ attitude

FourKites is the fastest-growing predictive supply chain platform, backed by top-tier VC firms in Silicon Valley, Boston and Chicago, delivering real-time visibility and execution for Fortune 500 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance, and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes including ocean, rail, parcel and over-the-road. The platform is optimized for mobile and equipped with market-leading end-to-end security. We look for smart, agile, creative team players who are ready to roll up their sleeves and deliver for our customers.

**If you cannot successfully complete the application process through the FourKites website because of the education field, please send your resume and a brief message to [email protected]

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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