TransUnion
Hybrid

Director, Global Technology Communications

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What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring

Bachelor’s degree in marketing, communications, journalism or business equivalent

Minimum of 15 years of communication strategy and execution experience for both internal and external audiences

Experience evaluating, planning and developing multi-channel communication plans and establishing content, reach and perception measurement methods

Proven ability to consolidate information, business capabilities and complex concepts into clear communications and stories that resonate with various stakeholders and audience types

Leadership experience and ability to influence cross-matrix organizations to attain business goals

Exceptional storytelling, written and oral presentation & data visualization skills

Leadership experience developing communications for large scale, complex, global change and transformation projects and technology implementations

Experience developing narratives that change what people think, feel and do

Ability to lead the development of stories and strategic communications planning across a range of media

General consultancy and internal client relationship skills, particularly the ability to engage and influence senior stakeholders and lead teams — both direct and cross-matrix

A passion for excellence in execution with a keen eye for quality in every detail

Impact You'll Make

TransUnion is looking for a marketing leader to oversee go-to-market strategies and content development of our full Global Technology story, as part of the execution of marketing communication plans for both internal and external audiences. This will encompass our technology transformation for Project Rise and incorporating this into the long-term TransUnion technology strategy in how we will operate as an organization in the future.

As the Director of Global Technology Communications, you’ll oversee strategic management of the story and coordinate with content developers while partnering with the internal marketing and human resources teams —and other cross-functional stakeholders— to develop messaging and positioning based on audience. The ideal candidate is a strategic leader, metrics-driven marketer, and experienced cross-matrix collaborator.

Inspire & connect our employee, investors, customers and the marketplace at large with our technology vision and priorities. At various times you will be a writer, project manager, creative thinker, storyteller and visual designer. Part marketer, part evangelist you know the importance of communicating well and understand that what you say is only as powerful as what the audience hears.

Create an overall message map to help tell our technology story to all constituents and develop primary strategic content and campaigns.

Coordinate with all content producers, both direct reports, peers and cross-functional partners.

Partner with Public Relations partners to determine where and how we tell our story overall and how we track the shift in perception.

Connect technology story to existing global positioning and enterprise communication strategies.

Plan, manage, and communicate through all phases of the technology initiative with segmented messaging and engagement models for custom audiences

Use existing and new channels to engage internal audiences, manage internal change communications, and define innovative ways to bring teams along on the journey.

Refine the story for external audiences, including customers and investors and oversee the collaboration with vertical and regional marketers for program-level communications.

Keep employees informed with consistent timely communications that connect daily activities to business goals, priorities long term vision.

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What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
15% discount on TU stock twice a year
Performance bonus
Charitable contribution matching
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave
Childcare benefits
Care@work provides backup childcare and eldercare for TU associates.
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Recreational clubs
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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