Senior Manager, Marketing

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Work From Anywhere in the U.S. - Remote Friendly Role - Chicago/Midwest Preferred

Level Ex is on a mission to advance the practice of medicine through play. We bring together top game designers, biomedical engineers, 3D artists, medical professionals, and user experience experts to create neuroscience-backed games that let healthcare professionals advance their clinical skills, earn CME, and keep up-to-speed on industry breakthroughs.

Top-20 Pharmaceutical and Medical Device companies (including J&J, Amgen, Philips, Baxter, and many others), national medical societies, and government organizations such as NASA leverage Level Ex's acclaimed platform for HCP education and training.

Did we mention that they are fun, too? Our games drive an order of magnitude more engagement than other digital HCP marketing and training approaches…and we are just scratching the surface of what is possible. Join us.

What You'll Do

Reporting to our Head of Marketing, you will lead the Pharma product marketing strategy & execution and our core game marketing initiatives by bringing your expertise in the following areas:

  • Collaborate cross-functionally to create and execute a B2B Pharma product marketing strategies that are aligned to the product roadmap; create case/ROI/efficacy studies to lead a consistent and scalable sales and engagement model; Lead an omni-channel marketing strategy, including channel mix, piloting innovative programs, and developing messaging and positioning
  • Marketing: Create and execute on B2B product marketing strategies that are aligned to the product roadmap; create case/ROI/efficacy studies that will drive a consistent and scalable sales and engagement model; Lead an omni-channel marketing strategy, including channel mix, piloting innovative programs, and developing messaging and positioning
  • Competitive landscape: Monitor and report on trends, best practices, and marketing programs (through Google alerts and other sources) that can be turned into compelling, high-quality content; gain insights into customers' purchasing decisions; recommend strategic themes and communications based on findings
  • Personas: Define Level Ex target personas and buying behaviors; define the optimal client journey with marketing touch-points for each type to deliver maximum benefit to Level Ex and our clients
  • Client: Drive utilization by influencing med device clients to adopt promotional and engagement best practices and develop tailored, compelling marketing plans, leveraging Level Ex's and the client's marketing channels, to accelerate growth
  • Data/Reporting: Make data-driven decisions; accurately measure marketing campaign effectiveness and optimize the client journey related to product feature adoption and usage to make future recommendations
  • Trade Shows: Manage content, partner strategy, and logistics for all Pharma trade shows
  • Community Engagement: work closely with the community engagement team to develop strong partnerships to leverage community support within the sales cycle
  • Public Relations: work with the public relations team to drive Pharma PR strategy that leverages corporate/thought leadership content
  • Growth Marketing: Collaborate with the growth marketing team on all digital campaigns and journey mapping activities
  • Creative: Collaborate with Creative to create a consistent and compelling visual story using game art and raising the bar of sophistication
  • Budget & Project Management: Provide budget estimates and forecasts for all marketing activity, including defining success measurements, alignment to OKRs, and optimizations for each channel and hold internal stakeholders & clients accountable for deadlines in order to have on time (and on budget) campaigns
  • Foster positive team interactions amongst all departments (e.g., Marketing, Sales, Product/Production, Art, Game Design, and Senior leadership); drive a growth mindset, maintain a positive attitude, self-direct and, generate fresh ideas

We're Excited About You Because...Your Background

  • 6+ years of product marketing experience
  • Experience working in digital healthcare and startup environment
  • Strong team player with the ability to manage up, down, and across the organization
  • Compassionate, smart person with a passion to connect with and understand consumer needs in healthcare and populations health
  • Results driver, with a keen focus on understanding the business economic drivers and prioritizing efforts accordingly
  • Project management experience and achieve high-quality work against competing priorities and have experience managing stakeholders through different stages of content development

What You'll Bring

  • You have the right amount of right and left-brain balance – you can both think strategically with the ability to think creatively beyond what we have done historically, to build strategies rooted in insight and to proactively use data and best practices to make suggestions and recommendations internally and externally and you can put your ideas into action, working on the tactical work at hand
  • You're a client-facing, partner-oriented growth mindset, with the ability to understand client and our needs and suggest projects and plans that delivers against both goals
  • You're a natural storyteller with exceptional writing and editing capabilities; you understand how to grab and hold readers' attention and can demystify complicated health topics for a consumer
  • You're curious, passionate, helpful, enthusiastic, collaborative and data-driven
  • You are highly motivated and self-starter / with a strong sense of purpose and urgency. Willing and able to make decisions with less than perfect information, ability to think bigger and push norms!

Bonus Points For

  • B2B Product Marketing to Pharmaceutical companies
  • Health Tech SaaS product marketing experience
  • HubSpot and WordPress skills

Benefits & Perks

  • Multiple health insurance plans with 100% company-paid premiums
  • 401(k) with generous company-paid match
  • 100% remote for all U.S. employees
  • Family-friendly benefits; Dental, vision, and optional pet insurance, 4 weeks of PTO, 2 weeks of company holidays
  • Monthly snack allowance sent to your home
  • Remote after-hours team events, like board games tabletop simulator, Jackbox Games, etc.
  • DEI events, game jams, virtual happy hours, and other events

Interested?

Please send us your resume along with an optional cover letter detailing why you're an excellent fit using the links below. We look forward to hearing from you and exploring the possibilities.

Diversity Statement

Level Ex is the collective sum of all our individual experiences, backgrounds, and influences and we pride ourselves in growing and learning together. We are an Equal Opportunity Employer committed to building an inclusive and diverse environment where everyone's individuality is respected, and everyone has an Identity. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.

No Agency or Recruiter submissions will be accepted.

Legal authorization to work in the U.S. is required.

Socials

Twitter, LinkedIn, Facebook, YouTube

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Angular.JSFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • Unity 3D Game EngineFrameworks
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Perforce (version control)Services
    • Unity3DServices
    • Unreal EngineServices
    • Autodesk MayaServices
    • ZBrushServices
    • NotionServices
    • Adobe CCServices
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • HootsuiteCMS
    • DocuSignCRM
    • HubSpotCRM
    • ContentfulCRM
    • MiroCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • LatticeProject Management

Location

Downtown Loop, right across the street from a major CTA hub at the James Thompson Center, plus 10-15 minutes from Metra.

An Insider's view of Level Ex

What are some social events your company does?

A few times a year, Level Ex has a company-wide game day. It’s a great way to allow co-workers that normally wouldn’t work together to meet and hang out. It also provides a way to explore different game mechanics in all types of games. I can have fun with a teammate in Boston and another in Colorado all while playing with local co-workers, too.

Curtis Schmidt

Director of Video Production

What does your typical day look like?

No day is exactly alike, which keeps work interesting! I interface with clients and physician advisors to identify any challenges for physicians to learn about a device, treatment solution, procedure, or medical topic. I also work with our internal design and dev team to create medically accurate experiences that satisfy physicians' learning needs.

Maggie Xing

Senior Biomedical Solution Specialist

What makes someone successful on your team?

What makes someone successful on my team is leaning into the interdisciplinary aspect of Level Ex’s culture and workflow. You really have to embrace learning from others and simultaneously enjoy teaching others about your own discipline. This building of collective knowledge not only makes this team successful, but also makes us unique.

Victoria Perizes

Senior Biomedical Solutions Specialist

What unique initiatives do you have that encourage innovation?

We hold company-wide ‘game jams’ where we assemble into small teams that each quickly build an entirely new game from scratch. In a 2-3 day period, each team chooses and tackles a problem in medicine: from infection control to diabetes. This is one of many ways we fuel cross-disciplinary collaboration and creativity between art, dev, and design.

Sam Glassenberg

Founder & CEO

How has your career grown since starting at the company?

I started at Level Ex a few years ago on the Medical team, focused on ensuring that we achieved clinical accuracy in all of the content in our enterprise games. Since then, I’ve served as a discipline lead and am now in the role of Product Manager, helping identify and build features that are valuable to our clients and end users.

Sam Dreyer

Product Manager

What are Level Ex Perks + Benefits

Level Ex Benefits Overview

- Multiple health insurance plans with 100% company-paid premiums
- 100% full-time remote or hybrid for those interested and able to come to our awesome Chicago location
- 401(k) with a generous company-paid match
- 4 weeks of PTO plus 2 weeks of company holidays
- Dental and vision insurance
- Optional pet insurance
- Short-term disability, life insurance, medical leave, parental leave, military leave, volunteer time off, and bereavement leave
- DEI events, game jams, and remote after-hours team events, like board games tabletop simulator, Jackbox Games, etc
Employee Assistance Program (EAP), Pre-tax flex spending, and commuter accounts

Culture
Volunteer in local community
Food drive
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Restricted work hours
Great work/life balance
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Cold brew coffee, gourmet coffee, kombucha, Bevi sparkling water, craft beer, breakfast options, and both healthy and comfort snacks
Company-sponsored happy hours
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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