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Email Marketing Manager

| Chicago
Are you a music lover with a passion for marketing communications and an unrelenting desire to experiment? Reverb is seeking an Email Marketing Manager to oversee the operation and strategic direction of our email, push and marketing automation strategy, while supporting a world-class user experience across marketing channels. This person will be an integral part of the marketing team and will focus on maximizing the impact of Reverb’s existing email structure, while developing new, innovative ways to connect with our current and future customers.
  • Schedule, execute, and optimize Reverb’s global, day-to-day email, push, and automated communication strategies, including: content creation, audience segmentation , list management, QA, testing, reporting and optimization
  • Oversee marketing automation strategy to better support the acquisition and retention of buyers and sellers across Reverb’s global marketplace. Create and execute new lead generation and retention programs that support Reverb’s conversion metrics across a user’s entire journey
  • Ideate and execute new triggered journeys to support adoption of key product features.
  • Assemble and digest reporting to ensure proper organizational impact of data across relevant marketing channels
  • Oversee expansion and utilization of marketing automation tools
  • Draft copy to support outgoing communications 
  • Work with multi-talented creative team to test and optimize new email templates and design. 
  • 4+ years driving management of successful email marketing and automation, including creative strategy, technical design, audience segmentation, channel health and deliverability
  • Experience launching new, technological or disruptive products
  • Understanding of the musical instrument, music and e-commerce landscape
  • Extreme attention to detail, effective communication and ability to self-manage
  • Basic HTML experience and ability to effectively communicate with tech teams
  • An inspired marketer, storyteller, and all around team player
What you’ll get:
  • Competitive salary and stock options in a high growth company
  • No-bureaucracy environment where ownership and initiative is valued
  • Health insurance and a healthy work environment-- no 80 hour weeks
  • 401k with 4% match
  • Flexible vacation and sick days
  • A MacBook, monitor, keyboard, mouse of your choice and standing desk
  • Discounts on music gear
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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLanguages


Open, loft-style workspace conveniently located near the Paulina Brown Line.

What are Reverb Perks + Benefits

Reverb Benefits Overview

Not many people can say that they keep a bass guitar next to their desk for an impromptu jam session or that they’ve sung along as their CTO belted out Rage Against the Machine at their annual holiday party, but that’s just a day in the life of a Reverb team member. The team stays motivated through weekly all-company meetings, where several team members give TED-style talks on everything from Taekwondo to improv comedy. Another motivator? The fact that all employees have ownership in the company via stock option plans.

Every two weeks, employees learn from music gear experts from inside and outside of the organization through sessions ranging from “How to Set up Your Amp Without Blowing it Up” to “DJ Basics 101” and each month, several employees are recognized via the “Reverb Badass” prize drawing. Of course, there’s always tons of music, whether at our desks, seeping through the doors of our video room, or at a monthly happy hour — and it’s not uncommon to see a rock star roaming the halls.

Other perks we love? Monthly free lunches, daily healthy snacks, unlimited vacation, and birthday cake. Reverb’s flexible hours and vacation policy also make it an ideal workplace, particularly for musicians who might need to leave early for a gig or take off a few weeks for a European tour. Above all else, employees love working at Reverb because the company is making an impact: Reverb is making the world a more musical place by making it easy to buy and sell music gear.

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Competitive salary and stock options in a high-growth company. Flexible vacation and sick days. No-bureaucracy environment where ownership and initiative are valued. Discounts on music gear. 100% coverage on health insurance and a healthy work environment.

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