Email Marketing Specialist

| Chicago

PURPOSE:

As a data-driven, email marketing specialist, you’ll be responsible for executing the company’s email marketing strategy to engage, nurture, and drive customer loyalty. The specialist will manage and execute email marketing campaigns, from setup, targeting, and testing to deployment and campaign optimization. You’ll be working cross-functionally with various business partners to strategize, set up and execute email marketing campaigns, and be looked at to advise and inform partners on email marketing best practices. The role requires the coworker is efficient in and strives to become an expert with Salesforce Marketing Cloud, continually seeking out ways to improve the effectiveness of the email channel.

KEY RESPONSIBILITIES:

  • Collaborate with marketing and field partners to conceptualize, build, and maintain email programs that fulfill customer needs, consultant needs, and business objectives.
  • Develop and deploy emails for both our consumers and our consultants. This includes recommending and reviewing creative, executing tests, running data filters, scheduling, and deployment.
  • Advise on testing optimization including A/B and multivariate testing.
  • Oversee the reporting and analysis of email marketing programs, and work with cross-functional teams on recommendations for campaign improvements.
  • Partner with teams across the organization to effectively craft messaging, offers, and creative to better engage customers and consultants.
  • Use data and campaign metrics to make recommendations for continuous improvement of ongoing email campaigns.
  • Regularly review the competitive landscape to look for opportunities and creative inspiration to help build and grow the email marketing program for Pampered Chef.

COMPETENCIES FOR SUCCESS:

  • Customer Focus
  • Communicates Effectively
  • Tech Savvy
  • Manages Complexity

MEASURES OF SUCCESS:

  • Revenue Per Active Customer
  • Complete Projects Within Defined Deadlines
  • Grow Active Customer and Consultant Base

REQUIREMENTS

  • Academic background in marketing, communications, business, technology or related field. Undergraduate college degree minimum.
  • 2+ years of email marketing experience. Knowledge of Salesforce Marketing Cloud required.
  • 2+ years of experience in marketing campaign execution; retail or direct selling industry experience a plus.
  • Experience establishing effective measurement and reporting that deliver insights to business partners so they can make informed decisions that increase program effectiveness.
  • Exceptional written and oral communications skills. Strong interpersonal skills, well-developed organizational skills.
  • Team spirit and a collaborative attitude to work well within a small, high-performing team, as well as across departments.
  • Proven ability to work cross-functionally to prioritize what’s best for the company.
  • Basic HTML experience and competency a plus.
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Technology we use

  • Engineering
    • JavaLanguages
    • AngularJSFrameworks
    • OracleDatabases

Location

We get to mix it up! PC has offices in Addison and in downtown Chicago.

What are Pampered Chef Perks + Benefits

Culture
Partners with Nonprofits
Pampered Chef hosts Help Whip Cancer fundraisers with the American Cancer Society and is a proud partner with Feeding America's Round-Up from the Heart Program raising more than $26 million since 1991
Friends outside of work
Eat lunch together
Intracompany committees
Our FUN Committee plans monthly events from game nights, happy hours, Halloween contests, and summer BBQs.
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker, and 4 weeks of leave for the secondary caretaker.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Our game room includes Ping Pong, Darts.
Happy Hours
Parking
Professional Development Benefits
Lunch and learns
Pampered Chef hosts occasional Lunch and Learns for employees.
Promote from within

Additional Perks + Benefits

Each and every coworker makes a difference every day by asking tough questions, finding the answers, and then making it happen—our entrepreneurial employees are the key to our success! Pampered Chef is big enough to implement cutting-edge technology, and small enough for all ideas to be heard and challenged.
We are a learning focused environment—we want you to learn from us, and we expect to learn from you and what you’re passionate about! We even provide training and development for added brainpower.

We collaborate every day in a high-tech space with writable walls, open collaboration zones, quiet “I need to contemplate” zones, and fun zones with ping pong, basketball, and bags, of course. No boring cubicle farms here!

We are concerned about your physical and financial well-being and offer BC/BS PPO or HMO health plans, dental, disability, matched 401K, life insurance, on-site fitness center, comfy chairs, on-site cafeteria, and dry cleaning valet service.

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