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Field Marketing Manager

| Hybrid
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ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day life at work, we help the modern enterprise operate faster and be more scalable than ever before. We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations, and a career at ServiceNow means challenging yourself to always be better. 

ServiceNow is seeking a highly motivated and organized individual to join the Americas Marketing team as a Field Marketing Manager.

The ideal candidate will have proven experience managing pipeline generating marketing activities for field sales teams and previous experience in B2B Technology marketing.  He/She will be responsible for managing and executing demand generation campaigns and activities in their region. These activities include: planning and executing effective marketing campaigns and events, budgeting and managing expenditures, and achieving ROI from marketing efforts. The Field Marketing Manager will drive the regional field marketing agenda for their territory to generate pipeline and expand ServiceNow’s portfolio within current clients, and drive net new business.

Essential Tasks, Duties And Responsibilities:

  • Work together with regional marketing leadership to develop a territory field marketing plan that supports sales objectives and grows the customer base
  • Research, recommend and drive targeted marketing plans that bring together corporate programs, regional opportunities and partner activities. This role will need to establish a close and efficient two-way communication with sales leadership, marketing leadership, corporate and vertical marketing and the field sales teams.
  • Work cross-functionally to oversee the timely execution of the field marketing plan.
  • Ensure all activities achieve standards, adhere to current messaging and remain within budget.
  • Forecast, evaluate, measure and report on marketing campaign effectiveness and ROI.
  • Engage with Inside Sales and Account Development Representatives to track lead follow-up, qualification and conversion to ensure there is alignment between the field marketing activity and lead follow-up.

Position Qualifications:

  • 3 - 5 years marketing experience in a comparable industry
  • Proven ability to develop and execute marketing plans that meet specified ROI, sales and campaign objectives
  • Strong budget management and project tracking capabilities
  • Proven ability to work in a demanding, fast paced, high growth environment under tight deadlines
  • The ability to manage multiple programs at one time and support a diverse sales organization.
  • Strong presentation, writing and communication skills required
  • Creative problem solver and resourceful in meeting marketing program goals to grow market share
  • Ability to think strategically and articulate strategic initiatives
  • Excellent project management skills with an ability to prioritize on their own, and delegate tasks when appropriate.
  • 10 to 15% Domestic travel

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented leaders in the business.

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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