Marketing Operations Analyst

| Chicago
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Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.


Department Overview
The Global Marketing Operations team is responsible for the management, measurement, and tracking of marketing strategies and tactics supporting the business and sales objectives for the company. This function is part of the Global Digital Marketing Strategy & Ops team, which is responsible for the thoughtful use of various marketing technologies to drive engagement and interest in our solutions with our customers. The team manages our entire martech stack, including the marketing automation platform that our marketers rely on for efficient campaign management.
Job Description

This candidate is passionate about Marketing Technology and understands the value that data and analytics can bring to the B2B world. You will be responsible for aligning people, process, and technology to organize marketing execution for the team. Additionally, you will maintain and govern the global marketing automation system for Video Security & Access Control and arm the marketing organization with the tools they need to be successful. A successful candidate will own the marketing technology stack and ensure digital marketing execution, accurate lead delivery, follow up, action, tracking and reporting. 

Primary responsibilities include but not limited to:

  • Work closely with stakeholders from the business to drive prioritization of feature requests and initiatives in Eloqua, integrating systems, and reporting tools. 

  • Work closely with stakeholders from the business team to architect technology solutions needed to drive alignment of business needs and lead discussions to arrive at mutually agreeable solution options. 

  • Organize, manage and oversee projects and initiatives in the Marketing Automation platform 

  • Maintain GDPR regulatory and compliance requirements across marketing platforms supported. 

  • Work with Digital Campaign Managers to implement programs within Eloqua and integrate platforms to meet business requirements while incorporating standardization and industry best practices. 

  • Work independently as needed to resolve issues within Marketing platforms and advise users on standards and best practices. 

  • Train and develop teams on Marketing Automation best practices and lead management processes

  • Proactively manage and maintain Database management for the whole of the marketing utilizing best practices to ensure a clean and accurate database. 

  • Ensure efficient and successful management, closure, and reporting of marketing and sales-generated leads

  • Partner with sales organization to continually improve lead management processes and measurement

Preferred Skills:

  • Minimum of 5 years of marketing automation and platform management, Eloqua a plus. 

  • Advanced knowledge of Eloqua platform features and functionalities including program builder, custom data objects, data upload mechanisms, data analysis etc. 

  • Advanced knowledge of integrations between Eloqua, Salesforce and other third party vendors. 

  • Advanced knowledge of lead management processes 

  • Working knowledge of marketing tools such as Google Analytics,Tableau, etc. 

  • Experience developing and implementing new processes and technologies, while driving adoption and compliance

  • Ability to prioritize tasks and work efficiently to meet deliverables within the established timeframes

  • Uses data to answer complex business questions

  • Experience interacting with Sales, IT, Marketing teams and Senior Leadership


Basic Requirements
  • Minimum of a Bachelors degree and 5+ years of experience

Vaccine Requirement

Motorola Solutions is a U.S. Federal contractor and must comply with the recent U.S. Government Executive Order requiring that Federal contractors ensure that their U.S. employees are fully vaccinated against COVID-19 by January 4, 2022. Accordingly, Motorola Solutions requires all US employees, even those working from home, to be fully vaccinated unless entitled to a reasonable accommodation based on a qualified medical condition or religious belief.

If you are unable to be fully vaccinated due to a qualified medical condition or religious belief, you will be required to apply for a reasonable accommodation prior to moving forward with the recruitment process. As a part of this process you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, an offer for employment will not be made.


Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • AWS (Amazon Web Services)Languages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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