Marketing Technology Director

| Chicago | Remote
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Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativity—always in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2020.

Our Commitment to You

No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. That's what makes us Rightpoint!
We are looking for a Marketing Technology Director to join our team! This person will lead our POV on the Marketing Technology landscape and drive technology solutions for both new and existing business. With experience in marketing and sales environments, this person’s full understanding of the Marketing Technology stack will be applied to our B2C and B2B client verticals. 


What You’ll Be Doing and the Impact You’ll Make:

  • You are a savvy marketing technologist that understands the full Marketing Technology stack, digital, IT infrastructure with proven digital leadership. 
  • You are excited about the world of data and how it can create world-class marketing solutions for our clients.
  • You can lead both internal and external teams through complex business solutions. 
  • You are eager to enable integrated, omni-channel digital use cases 
  • You are able to assess use case feasibility in current environments as well as identify and prioritize enhancements that will enable desired outcomes 
  • You have led Marketing Automation and CRM projects for your clients.
  • You can make proactive recommendations on how to optimize data and software integrations. 
  • You enjoy defining processes and best practices and can lead a team through solution-building scenarios. 
  • You empathize with MarTech users and are thoughtful about what it takes to drive user adoption of new capabilities 
  • You are passionate about customer experience, digital transformation, and digital marketing by keeping up with trends in the MarTech and AdTech spaces. 
  • You can handle multiple projects simultaneously and thrive in a fast-paced environment. 
  • You are a forward thinker and big picture visionary. 
  • You will be actively involved in pre-sales responsibilities as a key contributor to our business development and implementation teams as well as serving as the execution lead of marketing technology opportunities. 
  • You will lead the agency in expertise within the marketing technology landscape and define and evolve our Marketing Technology offering. 
  • You will identify enhancements to other Customer Experience, Product and Commerce solutions to incorporate our MarTech offering 
  • You will drive a vision for the key platform considerations based on client and technology trends. 
  • You will develop a perspective on the Build vs. Buy question in marketing technologies 
  • You will collaborate closely with Strategy, Marketing and Technology teams to assess client needs and to build plans for delivery of a technology solution. 

What we’d love to see:

  • Bachelor’s degree in Marketing, MIS or Business Administration or equivalent
  • 10+ years in marketing and technology space 
  • Hands-on experience with Salesforce and Adobe platforms
  • Experience with marketing automation platforms 
  • Experience with customer data platforms 
  • Clear understanding of the full MarTech stack
  • Familiarity with AdTech concepts and processes 
  • Excellent verbal and written communication skills 
  • Strong business, marketing and technology acumen with understanding how data plays a strategic role in each area 
  • Good understanding of relational data structure (basic SQL knowledge a plus) 
  • Comprehension of the Web and Web technology (HTML, CSS and basic JavaScript) and the ability and desire to grow his or her technical skill set 

 

Why Rightpoint?

  • Flexible PTO – If you need a day off or an extended vacation, take the time!
  • Hybrid work environment: Casual and open office or Remote…You choose!
  • Great insurance coverage (Multiple Options) and flexible spending accounts
  • 401K with Company Matching
  • Regular Cultural & Social Events including: Community Volunteer Opportunities, Happy Hours, Team Outings, Intramural Sports, and more
  • Monthly WFH/cell phone stipend
  • Continuous Training, Certifications, and Learning Opportunities
  • Diversity, Equity, & Inclusion: We care about making Rightpoint a more diverse, equitable, and inclusive organization to bring about meaningful and measurable changes to representation, team member experience, and client engagement. Here's how:
    • Employee Resource Groups (ERG): Our ERGs are created and run by team members who share a common community, identity, or allyship. Right now, our ERGs include Parents, Pride, POC, and Womxn. These groups play a vital role in contributing to Rightpoint’s inclusive environment where all are valued and empowered to succeed.
    • Partnerships: Out-in-Tech, POINT Foundation, WomenHack, Girls Inc., and more!
    • Mentorship Program

EEO Statement

Rightpoint, a Genpact Company, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • SitecoreLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • SitecoreCMS
    • EpiServerCMS
    • Microsoft DynamicsCRM
    • SalesforceCRM

Location

We’re located in the Loop, across the street from the Lyric Opera House and the Chicago River and just steps from the L and both Metra stations.

An Insider's view of Rightpoint

What are some social events your company does?

The best is the Leadership Breakfast where the office leaders make a full blown cooked in office breakfast for everyone…..or the Chili Cookoff….we do great food events!

Brad

VP, Delivery Excellence

How do you collaborate with other teams in the company?

This is my favorite part of working at Rightpoint! We have such a wide knowledge base across teams. Our open-door culture is very helpful for collaboration. I can reach out to anyone in the company who could help with a topic. We have a culture to train each other. We have an internal collection of talks on different topics in our internal channels

Valeria

iOS Developer

What makes someone successful on your team?

Collaboration, positivity, and personality! Every member of teams at Rightpoint are expected to pull their weight, but we always have fun doing it and ensure that each member has equal responsibilities.

Kelly

Project Manager

How does the company support your career growth?

I think Rightpoint has an incredible way of giving people tools that they need while allowing people to shape projects or new initiatives the way they see them. It shows employees that we are trusted and that our managers believe we are full capable. With that sort of support, career growth comes naturally.

Dominique

Recruiting Coordinator

What are Rightpoint Perks + Benefits

Rightpoint Benefits Overview

Our Team Members come first - we are currently fully remote and will likely continue to work remote until mid-2021 at the earliest. Some of the below perks are office perks that we have in non-COVID times.

Flexible PTO

Casual and open office environment

Flexible Work Schedule

Great insurance coverage and flexible spending accounts

401k with Company Matching

Weekly Snack/Drink delivery

Regular Cultural & Social Events including: Volunteering, Game Nights, Cultural and Diversity Spotlights, Happy Hours, Team Outings, Intramural Sports, etc.

Continuous Training, Certifications, and Learning Opportunities 

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Compassion Crew (Volunteer Group) Green Team (Eco-Friendly Group_ ERGs (PoC, Womxn, Parents)
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
PRIDE, Womxn, Parents at RP, People of Color and India Team ERG,
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Rightpoint employees can contribute within IRS guidelines annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Rightpoint provides life insurance is equal to 3x times an employee's annual salary.
Pet Insurance
We offer an optional Pet Insurance Program.
Wellness Programs
Team workouts
In COVID times, Rightpoint has had a series of wellness events and virtual yoga classes. In normal times these events would be in-office.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Rightpoint provides employees with a 401(k) matching plan
Performance Bonus
Rightpoint has an annual performance bonus plan.
Child Care & Parental Leave Benefits
Child Care Benefits
Rightpoint provides backup child care assistance.
Generous Parental Leave
We provide up to 6 weeks of parental leave for primary and secondary caregivers, in addition to other benefits that provide paid-time off that the individual may be qualified for.
Flexible Work Schedule
Rightpoint provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
In non-COVID times, our remote work program includes work from home flexibility, typically 1-2 days per week. Due to COVID, we are 100% remote through mid-2021.
Family Medical Leave
Company sponsored family events
Rightpoint sponsors family oriented events periodically throughout the year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Rightpoint offers a Flexible Time Off (FTO) policy which operates on the “honor system.” The policy is intended to provide team members with more flexibility to manage work schedules and personal
Paid Volunteer Time
As part of our Flexible Time Off (FTO) policy, team members are able to take time needed for volunteer activities.
Paid Holidays
Paid Sick Days
Rightpoint has a Flexible Time Off Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Rightpoint offers pre-tax commuter and parking benefits for all team members.
Company Outings
Rightpoint hosts company outings Semi-annually.
Stocked Kitchen
Rightpoint has a very well stocked pantry with deliveries from a local vendor 2x per week. We also have Cold Brew, Kombucha, and Beer on Tap (non-COVID times).
Some Meals Provided
Happy Hours
Happy hours are hosted regularly throughout the year
Fitness Subsidies
Team members participating in our medical plans are eligible for a variety of wellness subsidies.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Rightpoint offers support for ongoing training and support for job training and conferences.
Diversity Program
Lunch and learns
Rightpoint hosts lunch and learn meetings regularly.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
One of Rightpoint's core values is Learning and we support team members for many different industry certifications.
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