RMHC Internal and System Communications Supervisor
Company Description
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s, but to build a better McDonald’s.
We are moving fast and are adding to our best-in-class team. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders, and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.
We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as a chance to have a genuine impact on our customers, our people and our partners.
Our new, state-of-the-art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It's set up to be a global hub that cultivates innovation. Take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to communicate with your team around the globe! Our office helps us connect with each other like never before. Participate in monthly organized events, enjoy massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites.
Job Description
Principle Accountabilities
The RMHC Internal Communications Supervisor will be responsible for establishing and executing an internal and system communications strategy. This position will report directly to the Chief Field Operations Officer.
- Develop internal communications brand voice, cadence, and maintain editorial calendar
- Ensure communication strategy is consistent and reflects the RMHC strategic vision.
- Clearly communicate organizational initiatives and projects to employees and the RMHC system
- Plan, edit and write content for a variety of internal communications mediums and system resources
- Draft messages, scripts, and PPT presentations from senior leadership team for presentation to employees/RMHC system (Example: Board presentations, board emails, system videos)
- Ensure internal communications messages are consistent across all mediums
- Align with Field Operations team responsible for Learning & Development on communications strategy for RMHC educational opportunities for the network of local Chapters.
- Identify opportunities to share information, leading practices, program updates, across all internal communications vehicles
- Develop hierarchy of internal communications messaging and vehicles
- Support Area of the World Regional Calls and GAC meetings
- Ensure internal communication messages are consistent with external communication messages
- Liaise with RMHC Field Operations Managers and Global PR/external communications to support crisis management and communication to internal stakeholders
- Measure and present results of internal communication efforts
Strategy and Leadership
- Anticipate and respond to changes in strategic direction and operating practices and embrace continuous improvement.
- Take personal responsibility for meeting commitments and ensuring that results are achieved in a timely manner; comfortable being held accountable.
People
- Work cooperatively with others in ways that support the success of the overall team.
- Value and respect others: relate to and work well with a diverse group of people; show cultural and interpersonal sensitivity.
Qualifications
Skills and Experience
- Bachelor’s degree in communications, or related field
- 5+ years of experience in communications management
- Excellent speaking, writing and editing/proofreading skills; show versatility as a communicator in
- adapting style to suit varied audiences
- Meticulous: detail-oriented with the ability to plan, schedule and prioritize; manage time effectively
- with competing and concurrent priorities while adhering to standards, timelines, effective
- communication, and collaboration.
- Demonstrated ability to apply principles and practices globally, across cultures and borders, to enhance internal and system-wide communications.
- A proactive and ready learner
Additional Information
McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.