Sales Operation Coordinator at Clearcover

| Chicago | Remote
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Who is Clearcover?
Clearcover is the smarter car insurance company. We use powerful ­­­technology to offer everyday drivers better coverage for less money. We’re proud to be one of the fastest growing startups in Chicago, and we’re currently looking to add a few more extraordinary people to our team­­­.

What is a Sales Operation Coordinator?

We are looking for a Sales Operation Coordinator to own the cross functional tasks involved with onboarding new partners within our distribution channels. This role will be responsible for ensuring operational execution and process management within our distribution channels, onboarding new partnerships, and will manage operations for our existing partners. This individual will  collaborate with members of the Growth team, as well as other teams within Clearcover to meet partner launch targets and ensure cross functional work is being fulfilled correctly. This role works across a wide range of systems from Clearcover and third parties.

What will you do as a Sales Operation Coordinator? 

Help the Growth team grow our channels and unlock more opportunity by:

  • Managing our CRM onboarding funnel for new partners, ensuring accurate and timely completion of all tasks needed for launch. Be the SME on pre and post launch requirements for onboarding and appointing agencies within our two agency partner distribution channels
  • Monitor and address any potential issues or dependencies around specific agency partners as well as the processes involved to track our onboarding progress
  • Fulfill any growth team requests for our current agency partners, such as general account updates, new state opportunities, and updates in our Clearcover agency portal
  • Collaborate with our licensing team on agency appointment requests and relay any compliance updates through to growth team stakeholders
  • Contribute to reporting capabilities around our onboarding funnel and identify areas of improvement or simplification as we scale
  • Handle cross functional coordination between Clearcover growth and product teams for larger partner API integration efforts
  • Become familiar with our agency partner channel success metrics, be comfortable analyzing data and trends in order to present possible action items to improve KPIs
  • Serve as a support resource on recurring partner relationship calls

What do you need? 

  • You're flexible and can adapt to a fast-paced environment. You are resilient and can navigate ambiguity to get things done. 
  • You're analytical. You have experience reviewing, analyzing, and interpreting data.
  • You're organized. You follow through on your commitments and have incredible attention to detail. 
  • You’re a self starter. We need team members who will dive in with minimal supervision and direction.
  • You're patient. You are comfortable with constant change and prioritization tradeoffs that come with working at a startup. 
  • You're an entrepreneur. You have experience growing and creating ideas, and you are confident when it comes to sharing your own ideas. 
  • You’re technical and can easily learn and master new systems and navigate various process nuances
  • You’re comfortable working with external partners and bring a polished and professional manner to partnership calls 
  • Proficient in MS Office products, Google Suite, Slack, CRM products, and ticket management systems. 

Nice to haves: 

  • Familiarity with Atlassian product suite (Jira, Confluence) 
  • Experience in a startup environment
  • Familiarity with data visualization tools such as Tableau
  • Experience in an Operations role

What's in it for you?

  • Unlimited vacation, we hire adults
  • Equity for all employees, so you own a piece of the pie too
  • Dental and Vision, we've got you covered 100%
  • Medical, we cover the vast majority of your premiums to make the cost of you and your family's coverage affordable. Plus, we contribute to your HSA and HRA (cha-ching)
  • We invest in your future by contributing 3% of your salary to a 401(K), even if you don't
  • Come to work pre-taxed through our FSA commuter benefits
  • and yes, we have unlimited LaCroix, beer, snacks and the occasional ice cream social (for once we’re back in the office) 

Clearcover is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.

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Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

33 W Monroe, Chicago, IL 60603

An Insider's view of Clearcover

How does your team reward individual success?

We celebrate "wins" on Fridays with the entire company where we celebrate the success of the week with the rest of the organization, it is a fun and casual way to be recognized by peers. However, I also find a moment to individually recognize my team during our weekly touch bases for something specific that they accomplished.

Rosyln

Head of Agency Distribution

What makes someone successful on your team?

People who are successful on the Customer Experience team communicate with empathy, love solving problems for our customers, continually look for ways to work smarter, and thrive in the face of challenge.

Heidi

Head of Customer Experience

What are Clearcover Perks + Benefits

Clearcover Benefits Overview

Clearcover offers a comprehensive benefits package along with a number of perks in an effort to support our employees and their families. We work to align our perks with our core values and empower our employees to balance work and their personal lives.

Culture
Volunteer in local community
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Clearcover covers 100% of the employee's dental benefits.
Vision Benefits
Clearcover covers 100% of the employee's vision benefits.
Health Insurance Benefits
Clearcover's health insurance plan is with United Healthcare with a range of plans including PPO, HDHP and HSA. If you elect an HSA, we cover your out-of-pocket deductible as an HSA contribution.
Life Insurance
Clearcover offers voluntary life insurance.
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Clearcover provides employees with a 401(k) contribution of 3% of an employee's annual gross pay.
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent Care FSA allows you to put away pre-tax dollars towards daycare expenses for dependents under the age of 13.
Generous Parental Leave
Clearcover offers parental leave for new parents after birth or adoption of a child. Full-time employees that have been employed for six months are eligible for six weeks of paid Parental Leave.
Flexible Work Schedule
Clearcover has flexible start and end times based upon your position and your team.
Remote Work Program
Our remote work program includes work from home Full-time remote for specific positions, as well as work flexible remote work for most position.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave. Other policies apply to those here less than 12 months.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 5 paid sick days each year.
Perks & Discounts
Casual Dress
Commuter Benefits
Clearcover's offers Commuter Benefits, employees can save an average of 30 percent off their commute by contributing pre-tax dollars.
Company Outings
Clearcover celebrates company wins by organizing quarterly outings to a variety of places like the Escape Room, Punchbowl Social and Bounce.
Game Room
Clearcover's game room includes a state-of-the-art ping pong table, custom Nerf gun wall and a Pop-a-Shot to let employees enjoy breaks between work.
Stocked Kitchen
We send snack boxes monthly since we are virtual.
Home Office Stipend for Remote Employees
We offer a one-time $250 stipend to set up your work from home office. Use this for anything that will support your work from home arrangement.
Professional Development Benefits
Job Training & Conferences
Clearcover offers a stipend to each employee to invest as they choose in their own professional development.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
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