JPMorgan Chase
Chicago, IL

Senior Communications Associate - Market Leadership Team at JPMorgan Chase

| Chicago
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Job Description Job Description
The Market Leadership Team (MLT) brings together senior leaders from all JPMorgan Chase lines of business and departments to deliver the firm as a united team in local communities. There are 51 MLTs across the U.S. that represent more than 100 distinct markets. The goal of the program is to grow our business, our talent and our community presence through collaboration across the firm.
We're looking for a communications senior associate to provide strategic support and manage communications for our MLT program. The senior associate will plan and execute a holistic strategy to support communications, employee engagement, events and social media. This role requires a self-starter, excellent storyteller, writer, creative thinker, and team player with a can-do attitude.
This role works across lines of business and functions including diversity, equity and inclusion (DEI), human resources, strategy, corporate responsibility, and communications.The position presents an excellent opportunity to gain exposure to senior management, grow a knowledge base of a variety of functions and businesses, and hone problem solving and communication skills. Career growth and mobility is a priority within the team and the experience gained and relationships developed in the role can accelerate career advancement in the firm.
The successful candidate will possess strong attention to detail, high energy and the ability to thrive in a fast-paced, deadline-driven organization. This individual will need to work well in a team environment, be able to represent the firm with professional courtesy and acumen and deliver flawlessly. This role requires confidentiality, high initiative, sound decision-making and the ability to problem solve at scale.
Roles and Responsibilities:
  • Develop and execute multichannel communications strategy for the MLT program
  • Identify key milestones and stories to generate awareness and engagement around important initiatives (internally and externally)
  • Oversee newsletters and intranet sites to keep employees informed and engaged
  • Write, edit and maintain quality control of various content
  • Develop and execute multimedia tactics to share stories (e.g., text articles, infographics, videos, podcasts)
  • Align with and support firmwide communication teams for external and internal communications
  • Advise and work with MLTs to identify, draft and share local success and leadership stories
  • Engage with the DEI, HR and lines of business to help the MLT program advance diversity, equity and inclusion in local markets
  • Provide marketing and communications support for local MLT events and sponsorships
  • Develop strong relationships and rapport with MLT Chairs, members and other senior leaders across the firm
  • Work closely with local newsletter coordinators to identify and write stories that highlight the role of the MLTs in their respective markets
  • Support MLTs with LinkedIn training, content, and tracking
  • Manage publishing and updating resources on the MLT Intranet page
  • Review and approve promotional content to ensure compliance with firmwide branding
  • Distribute and track communications to the MLTs and its stakeholders
  • Some travel included

  • Bachelor's Degree required, plus three-five years of relevant experience
  • Enthusiastic, self-motivated, effective under pressure, and flexible - the ideal candidate can work seamlessly with a team or independently to solve problems
  • Strong project management and organizational skills with ability to organize, prioritize and coordinate multiple projects against tight deadlines
  • Strong writing skills and ability to communicate effectively with all levels of employees and senior management
  • Ability to distill information into a concise, simple message to share through a variety of communication channels
  • Exceptional interpersonal skills. Must be able to work closely and communicate with executives
  • Ability to work in a fast-paced, collaborative environment with minimal supervision
  • Demonstrated problem-solving skills
  • Discrete and prudent with highly sensitive/confidential information
  • Proficient in AP Style writing
  • Proficient in Microsoft (including Word, PowerPoint and Excel)
  • Knowledge of the following systems is a plus: Adobe Photoshop, Illustrator, HTML, Concur, ePurchase, Salesforce, basic SharePoint and intranet technology

Job: Corporate Staff
Primary Location: US-Chicago
Organization: MLT National
Schedule: Full-time
Job Type: Standard
Shift: Day Job
Recruiter: Esther Kellogg
Hiring Manager: Ann Reinert
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
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Where we are

Chicago, IL

Technology we use

  • Engineering
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What are JPMorgan Chase Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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