Marketing Automation Manager

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Research shows that women and underrepresented groups only apply to jobs only if they think they meet 100% of the qualifications on a job description. IMO is committed to considering all candidates even if you don’t think you meet 100% of the qualifications listed. We look forward to receiving your application!


Work that is meaningful. A job that has impact. Colleagues that inspire. That’s what you’ll find at Intelligent Medical Objects (IMO), a growing health IT company creating clinical terminology and insights solutions that are used by more than 500,000 US physicians and 4,500 US hospitals to power better patient care and support meaningful analytics. 



Reporting to the VP of Marketing Strategy, and working closely with the Sr. Manager of Marketing Operations, the Marketing Automation Manager's responsibilities are equal parts strategic design and tactical execution. The Marketing Automation Manager is responsible for the direction, creation, execution, and measurement of integrated marketing programs that drive business pipeline for IMO. You will work closely with the marketing team, Sales and Product, with a focus on delivering highly effective and engaging marketing campaigns that support overarching strategic business objectives, go-to-market strategies, and generate measurable pipeline. 

Responsibilities:

  • Manage the day-to-day operation, configuration, administration and optimization of programs in Marketo 
  • Measure, monitor, and track campaign performance and ROI against benchmarks and KPIs; Make recommendations to that drive corrective actions and deliver continuous improvements
  • Assist in the development of compelling, end-to-end marketing campaigns, aligned with sales, to generate leads and engage renewed interest from existing clients 
  • Partner with the Sr. Manager of Marketing Operations to ensure all campaign tactics, including but not limited to email, social, digital ads, etc. are executed flawlessly and on time 
  • Work with the Sr. Manager of Marketing Operations to create marketing reports, provide analysis, and understand program & channel performance; distribute regular performance reporting
  • Analyze existing content asset performance and collaborate with the Content Marketing team to create high-quality content for use in Marketo programs 
  • Execute all aspects of campaigns in Marketo including program and workflows automation, audience segmentation, nurture campaigns, and dynamic content 
  • Plan, execute, and measure A/B testing that drives conversion improvements to productivity, lead gen, conversion rates, campaign ROI, and sales growth 
  • Identify performance gaps in current campaigns and make recommendations to update or eliminate
  • Manage marketing automation efforts and processes, proactively researching and implementing the latest best practices, strategies, and industry standards 
  • Support essential marketing operations initiatives in Marketo and Salesforce such as managing the lead lifecycle, lead scoring, lead nurturing, segmentation, and data cleansing 
  • Exhibit solid knowledge of email best practices, deliverability best practices, CAN-SPAM/CAS and GDPR to ensure local and international compliance 
  • Ensure Sales team compliance with CRM processes, reporting rules/standards 
  • Support Marketing leadership with other duties as assigned 

Requirements:

  • Bachelor’s Degree in Marketing, Business, Communications
  • 4+ years of marketing experience, preferably in the healthcare and/or B2B
  • 2+ years of experience in marketing campaigns and lead generation using Marketo
  • Demonstrable experience in marketing automation including nurture, segmentation and program reporting 
  • Excellent written skills for a variety of content formats (emails, blogs, landing pages, ads) 
  • Proficient in use of tech tools to optimize and analyze performance (Google Analytics, Salesforce, Tableau) 
  • Proven ability to plan and direct healthcare marketing demand and lead gen programs
  • Strong desire to solve problems on your own and as a team 
  • Must love data; expert knowledge of data capture and management strategies 
  • Process-driven, always looking to optimize and streamline processes 
  • Passion for details, quality, and accuracy 
  • Ability to manage multiple projects, for varying stakeholders, simultaneously 
  • Exceptional knowledge of sales, marketing, and development processes 
  • Excellent people skills and ability to interact with colleagues successfully and respectfully 

#LI-LF1


At IMO, we celebrate diversity and are committed to creating an inclusive environment for all employees. IMO is proud to be an equal opportunity workplace and is an affirmative action employer. 

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Technology we use

  • Engineering
  • Product
  • People Operations
    • C#Languages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • AngularFrameworks
    • ASP.NETFrameworks
    • KafkaFrameworks
    • ScikitFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • Microsoft SQL ServerDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • New RelicServices
    • TableauAnalytics
    • AxureDesign
    • FigmaDesign
    • MiroDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft TeamsCollaboration
    • ZoomCollaboration
    • Microsoft PlannerProject Management

Location

We have two office locations, one in Rosemont and the other in downtown Chicago in the Loop. Both offices are steps from L stations on the Blue Line. Our Rosemont location is steps from the Rosemont Entertainment District where you'll find IMO employees enjoying lunch on a patio with colleagues.

An Insider's view of Intelligent Medical Objects

How does the company support your career growth?

IMO provides a number of avenues for you to improve and grow in any career direction you choose. For me, this has come from regular career conversations with my manager, participation in the Mentorship Program for cross-functional or peer-to-peer mentoring, and the supportive IMO culture that encourages and celebrates continual learning.

Cassie North

Senior Staff Software Engineer

How do you empower your team to be more creative?

Giving the team space, the opportunity to iterate and noodle on ideas, and permission to fail quickly, is essential. It’s also important that managers don’t just jump in with “here’s how I think we should do it” – that kills the ideation and stops the creativity.

Scott Singer

Director, Software Engineering and SRE

How would you describe the company’s work-life balance?

The work life balance to not only be existent but promoted at large by leadership. Employees are strongly encouraged to take the time they need to avoid burnout, and to proactively maintain the balance needed to thrive both personally and professionally. I am so excited to work for a company that truly understands the value of work life balance!

Meosha Muhammad

Director, People & Culture

What are Intelligent Medical Objects Perks + Benefits

Intelligent Medical Objects Benefits Overview

We offer a robust and comprehensive benefits plan that is tailored to providing world-class healthcare
solutions at the participant’s choosing. Our High Deductible plan is designed to promote thoughtful
choices and prioritize preventative care. Our match of HSA contributions is 20% higher than the industry
average. And IMO covers, on average, 80% of healthcare premiums for employees overall; and we cover
as much as 88% for some elections and levels of coverage.

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Aside from obvious commitments to our clients and to each other, we are not tied to offices, desks or clocks. We generally work how, when and where we need to do your best work.
Remote work program
We ask and expect our people to work in a way that allows them to do their best work. We ask our management team in the Chicagoland area to find their way into an office 2 days a week if possible.
Diversity
Highly diverse management team
Diversity starts at the top. Ann Barnes (CEO), knows the importance of diversity and requires that 50% of all resumes she sees for positions on her team are women.
Mandated unconscious bias training
Every employee has access to unconscious bias training at IMO.
Diversity employee resource groups
Our People with Disabilities cohort was recently launched by several employees interested in building a shared experience around this unique part of our workforce.
Hiring practices that promote diversity
Our Talent Acquisition team is committed to providing a diverse pool of candidates to every hiring manager. For every role, we provide as many diverse candidates as non-diverse candidates.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Through Chard Snyder, you can contribute pre-taxed dollars to any, or all, of 3 FSAs including healthcare, dependent care, and commuter. The maximum contribution to the healthcare FSA is $2,750 per
Disability insurance
We provide Life and Disability insurance through Dearborn. IMO covers 100% of your pre-disability earnings for the first 4 weeks and 60% for the remaining time up to 12 weeks total.
Dental insurance
Through MetLife, employees have the option of 2 plans to use for preventative, basic, orthodontia and major services. Our plans cover 100% of preventative care.
Vision insurance
We have 2 plans provided by VSP which include allowances for frames and contacts.
Health insurance
For all benefits, there is no waiting period. Health insurance provided by Blue Cross Blue Shield with the opportunity to enroll in 1 of 2 medical plans. One of which is an HDHP + HSA plan.
Life insurance
Provided by Dearborn, IMO covers $50,000 at no cost, with additional voluntary buy-up options available.
Pet insurance
Wellness programs
IMO’s wellness pillars include physical, emotional, financial, social, and career. We offer (along with BCBS) a variety of ways to improve your overall wellness to thrive personally & professionally
Team workouts
We organize group Peloton rides/runs as this helps people remotely stay connected and also have fun.
Mental health benefits
We partner with GuidanceResources to provide an employee assistance program to help you and your family members find solutions and resources to tackle life’s challenges
Financial & Retirement
401(K)
401(K) matching
IMO may match up to 5% of your contributions on a pay period basis once you become eligible to participate.
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Office Perks
Commuter benefits
IMO offers pre-taxed dollars into an account that supports your eligible commuting expenses. Elections can be made monthly and funds rollover for the duration of your IMO employment.
Company-sponsored outings
Topgolf, “Paint & Sip”, Ping Pong competitions and more! Time together outside the office is important to us.
Free snacks and drinks
We have unlimited snacks (healthy options included), coffee, tea, beer, etc. Help yourself to whatever, whenever!
Company-sponsored happy hours
Onsite office parking
Free parking at our Rosemont HQ.
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
We encourage, practice and promote all employees to set aside time for informal and formal learning sessions. Every employee has access to LinkedIn Learning.
Online course subscriptions available
Customized development tracks

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