Purpose of the Role:
This role will support Pampered Chef's social media channels to build relevance and extend the reach of the brand. This person is responsible for creating, editing, distributing, and optimizing relevant, contextual, and personalized content across social media platforms to attract, engage, and retain our customers and consultants. The right candidate is not only an expert at writing for specific social channels but is also a strategic thinker who understands how thoughtful and relevant strategies translate into creative and conversational success. This person will collaborate with other channel owners to deliver a unified campaign across platforms as well as being flexible and reactive to provide the most current, relevant content for our brand.
Key Responsibilities:

• Create, edit, and publish content to Pampered Chef's social media accounts
• Create engaging and unique social campaigns that align with business goals and drive engagement from our customers and consultants.
• Track and measure performance of posts and campaigns and adjust tactics as needed.
• Reply and respond to comments on social media channels and monitor public conversations, flagging potential negative issues and partnering with field and customer service teams to escalate and resolve inquiries and conflicts.
• Provide training on social media best practices to our coworkers, and partner with key stakeholders to inform relevant social training program topics for our sales consultants.

Competencies for Success:

• Creativity and curiosity - the ideal candidate loves to get in on a trend and figure out how to apply it authentically to Pampered Chef
• Communication skills - ability to convey core messages clearly and concisely and support mealtime solutions for customers and consultants
• Collaboration - excellent interpersonal skills and ability to thrive in a collaborative, cross-functional environment
• Organization - project management excellence; attention to detail; consistently keeping commitments

Measures of Success:

• New customer and consultant acquisition
• Brand awareness
• Engagement with content

Education & Experience:

• BA in marketing, journalism, communications, or related degree.
• 1+ years of demonstrated social media experience, including writing, editing, and publishing content for specific audiences

About Pampered Chef:
Established in 1980 by Doris Christopher, Pampered Chef is a global marketing enterprise and a proud Berkshire Hathaway company since 2002. We develop a multi-purpose, high-quality and unique kitchen product line that includes time-saving kitchen tools, cookware, cutlery, stoneware, and pantry products serving millions of customers around the world. We support a large network of independent consultants with their direct sales efforts in addition to our corporate ecommerce business.
We celebrate the power that mealtimes have to become something more: a way to transform relationships, share stories, create traditions, and build happier and richer lives. But, with today's expectations, we know finding the mealtime win can be difficult. We're here to help bridge that gap between the ideal mealtime and the realities of today. We do this through our distinctive, high-quality kitchen tools, parties that show you how to make delicious, timesaving recipes, and the opportunity to join our supportive international community of more than 50,000 consultants.
Pampered Chef is committed to providing a workplace where coworkers can do their best work, whether at home or in our Addison office location. This role will have the opportunity to work collaboratively, both in our Addison office and virtually, with leaders, and cross-functional partners to measure, test, learn, and improve our customers' mealtime journey.
Pampered Chef complies with the federal OSHA mandate pertaining to Covid-19 vaccinations, testing, and face coverings. As such, Pampered Chef requires you to provide your vaccination status as a condition of employment. If you have questions about this, please discuss with the Pampered Chef HR Recruiter.