Sr. Customer Marketing Manager
Keeper Security, Inc. ("Keeper") is transforming the way organizations and individuals protect their passwords and sensitive digital assets to significantly reduce cybertheft and data breaches. Keeper is the leading provider of zero-trust and zero-knowledge security and encryption software covering enterprise password management, role-based access control, event tracking, dark web monitoring, secure file storage, secrets management and encrypted messaging. Named PC Magazine's Best Password Manager (2019, 2020, 2021) & Editors' Choice (2019, 2020,2021), U.S. News & World Report's Best Overall Password Manager (2021), and the Publisher's Choice Cybersecurity Password Management InfoSec Award (2020), Keeper is trusted by millions of people and thousands of businesses to protect their digital assets and help mitigate the risk of a data breach. Keeper is SOC-2, FIPS 140-2 and ISO 27001 Certified. Keeper protects businesses of all sizes across every major industry sector.
We are looking for a Customer Marketing Manager to lead customer satisfaction and growth with existing customers. As Keeper launches more products to our portfolio there is a huge opportunity to cross-sell and upsell customers. This is a high-impact, high visibility position with excellent career advancement opportunities.
Position Responsibilities
Develop, implement, measure and optimize ideas programs, and campaigns that increase customer adoption
Refine our knowledge of customers, how they use our products, and how they are grouped
Ensure customers receive the resources, education and training to be super successful with Keeper products, increasing renewals, referrals and advocacy
Requirements
Passion for engaging and delighting customers and a bias for action
Experience in customer marketing, ideally in a SaaS company selling to IT buyers
Business degree or equivalent working experience
Ability to develop strategies and to execute tactically. Analytical but pragmatic
Experience developing creative customer marketing programs
Ability to partner with other functional areas and project manage programs to completion
Benefits
Keeper offers a respected work-life balance and a career you can sink your teeth into. You'll work alongside people with a positive attitude who are empowered to make a difference and collaborate with the smartest people on the planet.
Benefits and job perks make a huge difference. At Keeper, we believe benefits are a meaningful piece of the total value proposition and part of what makes Keeper great!
Health Insurance & Wellness Benefits
- Medical, Dental, Vision
Retirement Planning
- 401(k)
Vacation & Time Off Benefits
- A generous PTO plan that celebrates your commitment and seniority.
Other Perks
- Casual dress, outings, stocked kitchen, regular lunches.