Vivid Seats
Chicago, IL
Remote

Sr. Email Marketing Specialist at Vivid Seats

| Chicago | Remote
Sorry, this job was removed at 6:05 a.m. (CST) on Saturday, March 20, 2021
Find out who's hiring in Chicago.
See all Marketing jobs in Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

The Opportunity:

As a Sr. Email Marketing Specialist, you will help connect fans to their favorite live events. You'll be a vital member of the CRM team, responsible for the day-to-day, hands-on execution of promotional email sends and push notifications leveraging state of the art segmentation and engagement tools to build highly targeted multi-touch email marketing experiences for our community of customers. You will work alongside a driven and experienced team with the opportunity to gain valuable email marketing skills.

In this role you'll deliver relevant, personalized communication to our customers, and help to drive repeat purchase behavior and revenue growth. You will have the opportunity to think critically and determine the most efficient ways to set up complex one off and multi touch sends.

To be successful, you'll need:

  • Strong experience working in an enterprise CRM platform building single, multi-step and triggered email marketing campaigns
  • Experience building, deploying, and refining programmatic emails with advanced segmentation and personalization logic
  • Strong organizational and project management skills, must be detail-oriented and strive for a high degree of precision
  • Track record of analyzing and optimizing campaign performance using A/B testing techniques.
  • A proactive mentality - you'll need to multitask and prioritize projects independently
  • Demonstrated experience or comfort learning new technologies; you will be developing, managing, and optimizing email campaigns and processes
  • Strong communication skills - you will collaborate closely with peers and cross-functional teams
  • A working knowledge of email tools (HTML, Dreamweaver, Email Service Providers - Salesforce Marketing Cloud, Responsys, Braze, etc.)
  • 3-5 years of experience working in an enterprise or agency environment with large volume send history
  • Experience using SQL, API's, webhooks and relational data is required

What We Offer:
Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter - which is why we continue to grow year over year. Working at Vivid Seats puts you front and center at the opportunity to scale our best in class platform that allows our fans to sit closer and experience more.
At Vivid Seats, you will have the opportunity to work with the flexibility and speed of a startup; while operating at massive, profitable scale. We keep our teams lean, allowing each employee direct accountability of creating a positive ticket buying experience. We are relentless and move quickly to release new features and content to our applications. Good ideas are heard and implemented, and hard work rewarded. Being a part of our team means having the ability to drive impact and own the innovation that connects our tens of millions of unique monthly users to the memorable experiences that only live events create.
We are passionate about creating memorable experiences for our fans and the best in class experience for our employees. Vivid Seats offers competitive compensation levels, individual and team-based bonus opportunities, 401K matching, a generous benefits package and Flex PTO policy plus a variety of workplace perks.

This position will start remotely. 

See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

Located in the Loop near major transportation lines including Ogilvie and Union stations, as well as the Brown, Purple, Green, and Blue CTA lines

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • JSFFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • JSPFrameworks
    • DockerFrameworks
    • KubernetesFrameworks
    • AWSFrameworks
    • AuroraFrameworks
    • SpringbootFrameworks
    • Elasticsearch Frameworks
    • RedshiftFrameworks
    • PandasFrameworks
    • JuliaFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • Constant ContactEmail
    • MailChimpEmail
Previous
Next

What are Vivid Seats Perks + Benefits

Vivid Seats Benefits Overview

We make it easier for you to give it your all. While you are transforming the live event industry, we will take care of you and people who matter to you.
We've got you cover with a variety of Health, Dental and Vision packages to help fit your needs; 100% Employer Paid Life Insurance, AD&D and EAP; STD and LTD.
One of the most competitive 401 (k) programs on the market.
Continuing education opportunities and rewarding performance incentives
PTO, Maternity and Paternity policies that afford you the flexibility to take planned time off as needed.
In-office happy hours, holiday and summer events, company-sponsored sports leagues, catered lunches.
Stocked kitchen with healthy snacks!

Culture
Volunteer in local community
Committed to partner with organizations and causes that are important to our employees and our communities.
Partners with Nonprofits
Corporate Social Responsibility is important to us - we have a team dedicated to leading these efforts both in a local and national scope.
Friends outside of work
Eat lunch together
Intracompany committees
Vivid Cares, Vivid Cleats, the FUN Committee are just a few examples of how we partner to execute initiatives that are important to our employees!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Employees trained on best practices supporting data-driven decisions - starting with recruiting and hiring.
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We offer credits and discounts on tickets to attend your favorite events along with great health insurance plans with healthy employer subsidies (like monthly care packages!) and pre-tax commuter benefits. All employees are encouraged to use no questions asks mental health days and a floating holiday. When in the office we host catered lunches and regular happy hours to recognize birthdays and celebrate successes. Our corporate office provides a fully paid in-building gym membership for morning yoga or lunchtime run. Employees are also able to work remotely, providing the balance life requires, when we need it.

An Insider's view of Vivid Seats

How does your team reward individual success?

We are encouraged to take ownership of our work and continue supporting technologies we work on, well into production and beyond. Having coworkers who care so genuinely about not only my individual success, but also the company's success, makes working for Vivid Seats extremely rewarding.

Lana M.

Sr Quality Engineer

What projects are you most excited about?

At Vivid Seats you are always working on something exciting and challenging which not only keeps you committed but also foster personal growth. Currently, my team is working on implementing a screen which will be highly personalized to the users and will help promote continuing engagement.

Sumedha G.

Software Engineer

How does the company support your career growth?

Vivid Seats is full of opportunity, where giving it your all is rewarded and being challenged is encouraged. If you are keen to learn, and want to accelerate your personal and professional growth, there is no limit as to how much you can achieve.

Keshav V.

Director of Engineering

How do you empower your team to be more creative?

At Vivid Seats, we recognize that creativity is driven by empowered teams who make their own decisions and can implement their best ideas themselves. We also make sure that information is available and flowing between functions and teams, through regular townhalls, product-tech all hands, scrum of scrums, etc., to foster employee engagement.

Riza C.

Director of Product Management

What's the biggest problem your team is solving?

We're always aiming to solve complex problems that improve the experience of countless customers. As a product team, I’m impressed at how well we collaborate across the organization, and that we do so in a way that highlights each of our skill sets that ultimately makes our products – and each of us – better.

Jarid M.

Sr Product Manager

Vivid Seats Jobs in Chicago
21

All Jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Legal
Marketing
Operations
Content
Tap to close

Senior Software Engineer

Vivid Seats
Chicago
6 hours ago
+62
This position is open to fully-remote candidates who can work from anywhere in the United States and Canada. Candidates also have the option to work from one of our office locations in Chicago or Toronto. Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections.

Fraud Agent (Nights & Weekends)

Vivid Seats
Chicago
17 hours ago
+62
As a member of the Verification Team, the Fraud Agent will be responsible for reviewing and investigating transactional data to help protect against losses due to fraud. This person will work closely with Accounting, Sales, Seller Services and Customer Service in various scenarios to limit the risk of Vivid Seats. 

Fraud Agent (Days)

Vivid Seats
Chicago
17 hours ago
+62
As a member of the Verification Team, the Fraud Agent will be responsible for reviewing and investigating transactional data to help protect against losses due to fraud. This person will work closely with Accounting, Sales, Seller Services and Customer Service in various scenarios to limit the risk of Vivid Seats. 

Digital Content Specialist I

Vivid Seats
Chicago
20 hours ago
+62
Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago's top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers

Product Designer

Vivid Seats
Chicago
3 days ago
+62
This position is open to fully-remote candidates who can work from anywhere in the United States and Canada. Candidates also have the option to work from one of our office locations in Chicago or Toronto. We strongly encourage all interested applicants to apply to our open roles regardless of how many qualifications they meet. Most of our posted positions have a degree of flexibility in the stated requirements. The Opportunity:As a Product

Sr. iOS Engineer

Vivid Seats
Chicago
4 days ago
+62
As an iOS Engineer you will help architect, develop, and maintain the Vivid Seats iOS App. You'll research and incorporate modern best architectural standards, refactor our code base when necessary, and scale the consumer facing Vivid Seats app that has millions of downloads.  Our team works with a Swift codebase, utilizing a VIPER-derived architecture, and emphasizes custom built solutions over third-party. Our mobile engineers collaborate with our Product, Quality and Design Teams to select technology, optimize our current experience, and implement product differentiators to improve the experience for our users. We've built lean and empower teams to look critically at our apps, innovate, and drive new solutions forward. Our delivery teams work together- standardizing the way we write code across platforms and providing ownership that extends beyond individual teams. 

Android Engineer

Vivid Seats
Chicago
6 days ago
+62
This position is open to fully-remote candidates who can work from anywhere in the United States and Canada. Candidates also have the option to work from one of our office locations in Chicago or Toronto. Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections.

Head of Compensation

Vivid Seats
Chicago
6 days ago
+62
The Opportunity:At Vivid Seats we believe that our employees are essential to our success, and our reward programs play a critical role in attracting, motivating and retaining the best talent. We are looking for a Director of Compensation to refine and drive Vivid Seats' Compensation philosophy and practices. The ideal candidate will have significant experience with executive compensation, broad-based compensation, and equity program

Software Engineer II

Vivid Seats
Chicago
6 days ago
+62
As a Software Engineer II you'll make highly visible enhancements to our platform by maintaining and building new features across our Core Java applications. Our teams work with a variety of applications that enable our ability to sell tickets, manage inventory, support our internal users, and provide a great customer experience from the website to the box office.

Inventory Operations Associate

Vivid Seats
Chicago
6 days ago
+62
 As our online ticket marketplace continues to grow, we are looking to add a driven individual to our Skybox Fulfillment Team. The Inventory Operations Associate will partner with the operations team in managing seller ticket fulfillment using our Skybox Point of Sale (POS) system for our marketplace. You will provide support for sellers and marketplaces by developing expert-level knowledge of Vivid Seats' Skybox POS system, the seller community, and our marketplaces. This opportunity is a unique experience to build your communication skills, negotiation tactics, and problem-solving skills on a fast paced and motivated team. 

DevOps Engineer II

Vivid Seats
Remote
1 week ago
+62
As a DevOps Engineer, you will own the reliability, efficiency, and speed of our delivery pipeline. Your top priority will be ensuring our product teams can get their software to production as quickly and safely as possible. As part of the DevOps team, you will work closely with the software engineers, quality engineers, and product owners to understand their needs and optimize their productivity. The DevOps team at Vivid Seats believes that the engineers are our customer. A good candidate will have a desire to support our engineering teams and bring a customer service-focused mindset to our DevOps practice.

Pricing Analyst

Vivid Seats
Chicago
1 week ago
+62
Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago's top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers

Business Analyst (Search Engine Marketing)

Vivid Seats
Chicago
1 week ago
+62
Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago’s top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers

Technical Recruiter

Vivid Seats
Chicago
1 week ago
+62
We strongly encourage all interested applicants to apply to our open roles regardless of how many qualifications they meet. Most of our posted positions have a degree of flexibility in the stated requirements.  Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human

Fraud Business Analyst

Vivid Seats
Chicago
1 week ago
+62
Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago's top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers

Senior Manager, Data Engineering - U.S.

Vivid Seats
Chicago
1 week ago
+62
As the Senior Manager, Data Engineering, you'll drive our overall data strategy, develop and scale data systems, and coach engineers at a thriving e-commerce company. You'll influence the transactional systems, analytics platform (warehouse and BI), and data integration, which includes messaging and batch processing. Leading a team at Vivid Seats, you'll stay up to date on new and emerging technologies, plan accordingly to incorporate valuable concepts to enhance our applications, and continually improve the development environment.  

Senior Counsel

Vivid Seats
Chicago
2 weeks ago
+62
Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago's top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers

Email Marketing Specialist II

Vivid Seats
Chicago
2 weeks ago
+62
Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago's top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers

Paid Search Coordinator

Vivid Seats
Chicago
2 weeks ago
+62
The Opportunity: As the Paid Search Coordinator, you'll have the opportunity to join a growing team that is comprised of talented people whilst giving you the tools to develop your career. You will be given a unique opportunity to work on one of the industry's largest and most complex Paid Search accounts, thus allowing you to gain experience that is unmatched within the digital marketing industry. Vivid Seats understands that performance-driven

Web Engineer

Vivid Seats
Chicago
2 weeks ago
+62
As a Web Engineer, you will build and support systems responsible for the acquisition of multi-million dollar monthly revenue. You will work on the latest front end technology stack and make decisions which will directly impact the final product. Following front end development best practices, you’ll be responsible for developing frameworks that scale to the needs of other internal development teams at Vivid Seats.  

Quality Engineer

Vivid Seats
Chicago
3 weeks ago
This position is open to fully-remote candidates who can work from anywhere in the United States and Canada. Candidates also have the option to work from one of our office locations in Chicago or Toronto. Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections.