COMPANY OVERVIEW

RealtyAds envisions a future where every commercial real estate agent and owner uses our software as a foundational component of tenant acquisition and retention. At RealtyAds, we will only create technology that further advances this ambition and gives our customers a strategic advantage in the marketplace. With our expertise in artificial intelligence, the promise of its future, and the efficiencies it offers our customer base, we believe AI to be a critical component in executing this goal. Our mission is to help all parties in commercial real estate find, advance, and close more deals through the use of essential software.

POSITION OVERVIEW

The Accounts Receivable & Operations Specialist will report to the VP of Finance & Strategy and serve as the “go-to” individual in the organization for all accounts receivables inquiries. Primary responsibilities will include maintaining and administering A/R records and files, processing customer payments, preparing financial reports, and facilitating collections, though other needs may come up from time to time.

RESPONSIBILITIES

• Greeting and welcoming guests, clients, and employees to the office and creating a positive first impression of the company
• Handle all front desk operations including but not limited to answering incoming calls, emails, and inquiries, scheduling appointments, and coordinating client gifts and swag
• Responsible for booking all flights and accommodations for employee travel
• Own all office administration including managing office supplies, coordinating office maintenance and repairs, and organizing office events
• Assisting with supporting the onboarding process for new hires including preparing workspaces, providing orientation information, and assisting with administrative tasks related to new employee setup
• Manage incoming and outgoing mail, packages, and deliveries, ensuring accurate distribution and tracking of items to the appropriate recipients
• Keep the office area tidy and organized, managing common areas, and ensuring a comfortable and functional work environment for employees and visitors
• Ability to adapt to changing priorities, work independently, and collaborate with team members to support office operations and ensure a positive workplace environment.
• Handle sensitive information in a confidential manner

EXPERIENCE AND REQUIREMENTS

• Superb time management, attention to detail, and organizational skills
• Excellent verbal and written communication skills
• Willingness and enthusiasm to learn and apply new skills on an ongoing basis
• Knowledge of basic office management practices, including inventory control, scheduling, and event planning.
• Ability to work independently and collaboratively within a fast-paced, dynamic team environment
• Proficiency in handling office operations, managing front desk responsibilities, and providing administrative support

COMPENSATION

RealtyAds’ base salary range for this position is $40,000 - $50,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of RealtyAds’ total compensation package which will include variable compensation, top-notch medical and dental coverage, an unlimited PTO policy, and other benefits.

PERKS

• Rare opportunity to radically disrupt an industry
• Benefits including: unlimited PTO, health, dental & vision insurance, and retirement benefits
• Robust compensation package including a base salary and performance-based bonus
• Support for ongoing professional development programs and education
• Collaborative culture with room for upward mobility for high performers

COMPANY VALUES

CUSTOMER FIRST: A MANTRA TO WORK BY

We hold an unwavering commitment to putting our customers at the center of everything we do. We understand that their satisfaction is critical to RealtyAds very existence and paramount to our success. We always prioritize client concerns, respond promptly to their inquiries, and actively listen to their feedback. We willingly sacrifice personal time to provide exceptional service and always strive to deliver beyond customer expectations. Serving our clients is not just a goal; it's our defining value.

AGILE SPEED: OUR COMPETITIVE EDGE

We embrace our position as a small firm competing against industry giants. While we may not have the size, funding, or recognition of our competitors, we have a powerful advantage: speed. We understand that to thrive in our industry, we must leverage our ability to move fast and have a sense of urgency in everything we do. We acknowledge that moving with speed can cause mistakes, but we’re quick to fix problems and use them as an opportunity to grow. 

UNLEASHING POTENTIAL: PUSHING EACH OTHER TO BE BETTER EVERYDAY

We believe continuous improvement to our services, product, and processes is vital for our company's success. We work together to create a culture where every idea is valued, recognizing that innovation and improvement can come from anyone within our organization. There is no such thing as a bad idea, every suggestion has the potential to drive positive change. We understand that personal and team growth directly impacts the customer experience and strengthens our company as a whole. By investing in each other’s development, we create a workforce that is equipped to deliver exceptional results and drive our collective success. 

COMMUNITY LEADERS: WINNING TOGETHER

We recognize that our team, customers, and vendors are integral parts of a larger collective. Leading by example, we put the feelings and needs of our clients and colleagues above our personal ambitions. We prioritize a team-first approach, uphold the Golden Rule, celebrate victories together, push each other in times of adversity, and provide unwavering support to one another.  We do this even when others in our community may not reciprocate in kind. Through these actions we will strengthen ourselves, each other, and our community to create a stronger industry all together.