Office Manager

| Chicago, IL, USA
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Company Description

Please note that we are NOT currently offering sponsorship for this position and all applicants must be currently based in the Chicago-land area or willing to relocate. This position is “in-office” for the duration of the role.

Medtelligent is the industry leading provider of assisted living specific software. We are a purpose driven healthcare technology company passionate about innovation and using technology to help people by solving real world problems. The Medtelligent team designs, builds, delivers, and supports Medtelligent’s flagship product ALIS (pronounced “Alice” and stands for Assisted Living Intelligent Solutions).

Job Description

Do you love keeping things organized, have a knack for technology, and enjoy collaborating with people? We're seeking a highly motivated, tech-savvy Office Manager to join our team on a full-time basis.

In this role, you'll leverage your tech expertise to streamline daily operations. We're looking for someone comfortable with a variety of software programs, including Microsoft Office Suite (Word, Excel, etc.), communication platforms (Gmail, Slack), project management tools (Jira, Confluence), and industry-specific applications (Dialpad, Alpha). 

Beyond technical skills, we are looking for a problem-solver who can identify creative solutions as new challenges arise. Flexibility in your approach is key, as you'll continuously work to improve processes and maintain peak efficiency for the team

We are looking for someone that can adapt to change quickly and is solution-oriented (read flexible with their processes and not stuck on one way of doing things). 

Essential Job Functions:

  1. Administrative Support:

    • Provide administrative support to executives and staff, including handling correspondence, scheduling appointments, and managing calendars.

    • Prepare documents, reports, and presentations as required.

    • Coordinate meetings and conferences, including venue procurement, catering, and audiovisual equipment.

  2. Office Operations Management:

    • Manage office facilities, including maintenance, repairs, and security.

    • Oversee pantry and office supply inventory and procurement, ensuring adequate stock levels, organization, and cost-effective purchasing.

    • Develop and maintain efficient office procedures and policies.

  3. Communication and Coordination:

    • Serve as a central point of contact for internal and external communications.

    • Coordinate office events and activities, such as staff meetings, team-building events, and celebrations.

    • Liaise with vendors, suppliers, and service providers as necessary.

Qualifications

  • Proven experience in office administration and management roles.
  • Strong organizational and multitasking skills.

  • Excellent communication and interpersonal abilities, with a professional and diplomatic demeanor.

  • Proficiency in Google Worksuite and other relevant software applications.

  • Familiarity with office management tools.

  • Ability to work independently and as part of a team, with a proactive approach to problem-solving.

  • Discretion and confidentiality when handling sensitive information.


Additional Information

Benefits:

  • Working on a team of diverse, smart, collaborative, and kind humans 
  • Good balance of personal autonomy and team collaboration on projects
  • Salary commensurate with experience. Our team uses PayScale, Insperity, and Built in for salary ranges and guidelines for each position and for companies of similar size.
  • Generous PTO
  • 8+ Company Holidays + 2 Floating Holidays
  • Medical, dental and vision insurance with a large portion subsidized by the company (over half of current employees pay $0.00 out of pocket)
  • 401k Plan + Matching
  • Employee Length of Stay Rewards Program including Equity Rights eligibility
  • Regular department meetings, 1:1s, quarterly feedback sessions, regular full "state of the company" meetings
  • Internal trainings, lunch and learns, and cross training 
  • Training on advanced technology concepts and senior living
  • Regular client interactions and feedback
  • Eligible for commission structure
  • Access to and support for ongoing learning and education 

Application Process:

No formal cover letter is needed but please include a few sentences describing why you are applying for this position specifically.

Medtelligent reaches out to certain candidates for quick phone calls to gather additional information – these usually last about 10 minutes and are scheduled in advance and according to your schedule. After the phone screen, candidates that are selected to proceed in the process will do an in-person or video interview. Decisions can be made after second round interviews. In some instances, third round interviews are held. 

Medtelligent values and promotes diversity. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

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Technology we use

  • Engineering
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • Vue.jsFrameworks
    • BlazorFrameworks
    • MySQLDatabases
    • GitHubServices
    • Microsoft AzureServices

Location

Medtelligent is located in the heart of the River North area. The office is right off the Chicago brown line stop and is close to many restaurants and activities.

An Insider's view of ALIS by Medtelligent

What's something quirky about your company?

Medtelligent's internal ecosystem is vibrant and teeming with personalities that bring a healthy combination of professional ambition and dorky enthusiasm. The recognition of growth stemming from a desire to learn and achieve perpetuates a core belief that what we do, we do for the communities we serve and the community we work in.

Joachim

Client Support Specialist

What does your typical day look like?

As a product liaison, I get to communicate between teams and clients to assemble creative and efficient solutions fit for our users’ needs. My day is spent being curious while collecting a deep understanding of a someone’s issue or request and being creative while collaborating with engineers or client services to develop solutions.

Frieda

Product Liaison

How does the company support your career growth?

From the beginning of my time here, I’ve heard the phrase “Right people in the right seat”. It is such a simple phrase but it acts more like a promise that the leaders at Medtelligent will always be cognizant of the professional goals, passions, interests and potential. They will support their employees in whatever direction they choose.

Michael

Backend Developer

How do you collaborate with other teams in the company?

A wonderful thing about working at Medtelligent, is collaborating with team members across all departments. We have an understanding of common goals and use each other’s expertise for making positive changes in our ALIS software. Every person and department is a piece of the puzzle to making those positive changes!

Samantha

Onboarding Specialist

What are ALIS by Medtelligent Perks + Benefits

ALIS by Medtelligent Benefits Overview

Hands on involvement in a meaningful product that helps people directly everyday
Working on a team of diverse, smart, collaborative, and kind humans
Good balance of personal autonomy and team collaboration on projects
Generous PTO
8+ Company Holidays + 2 Floating Holidays
Paid Parental Leave
Medical, dental and vision insurance with a large portion subsidized by the company (over half of current employees pay $0.00 out of pocket)
FSA and HSA accounts available
401k Plan + Matching up to 4%
Employee Length of Stay Rewards Program including Equity Rights eligibility
Regular department meetings, 1:1s, quarterly feedback sessions, regular full "state of the company" meetings
Internal trainings, lunch and learns, and cross training
Training on advanced technology concepts and senior living
Access to and support for ongoing learning and education
Cross-Departmental teams that collaborate for event planning, DEI initiatives, and other special projects.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Day off for your birthday
As part of our Length of Stay rewards program.
Employee awards
Diversity
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Team workouts
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K) matching
Up to 4%
Company equity
As part of the employee Length of Stay program.
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Vacation + Time Off
Generous PTO
Paid volunteer time
As part of the Length of Stay rewards program.
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Hardship benefits
Employee Relief Fund available for eligible events.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Meditation space
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

Additional Perks + Benefits

Medtelligent's benefits are always evolving and tailored to the needs and requests of the individuals on the team.

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