About CCC

CCC is the technology platform for the underwritten assets economy. CCC technology, insights, and support connect industries – insurers, automotive manufacturers, collision repairers, parts suppliers, lenders, fleet operators and more – to advance decision-making, productivity, and customer experiences for thousands of clients worldwide. Clients leverage CCC’s network management, data management, AI, operational workflows and customer experience solutions to efficiently scale, interact, transact and achieve their unique business objectives. CCC was ranked a best mid-sized company to work for by Forbes (2019). BuiltIn Chicago, Austin and LA named CCC a top place to work in 2020. Diverse perspectives and experiences are core to CCC’s success and award-winning culture of more than 2,000 employees worldwide. We hold inclusion as a core value and are committed to celebrating and cultivating the diversity of our team. With a 40+ year track record of innovation, CCC’s tenacious spirit and growth mindset turn next generation technology into real world solutions and empower team members to expand their knowledge and potential. Headquartered in Chicago, CCC has 11 locations worldwide. CCC’s principal PE investors are Advent International, Technology Crossover Ventures, and Oak Hill Capital Find out more about CCC by visiting cccis.com.

Job Description Summary

The Configurable Technical Consultant is primarily responsible for translating business requirements into technical rules for implementation (configurable and PMOI). This involves assisting with the workflow design and collaborating with the sales account teams and customers in some cases. In addition, the candidate should understand how to problem solve to identify possible technical issues with the rules and assist in solutioning. This individual will also be able to consult on our capabilities and how to best leverage our capabilities to drive customer efficiencies. This individual will demonstrate an understanding of logic, testing and have computer expertise. This is a remote position with the option of hybrid depending on candidates location. This position may require ocassional travel (20% or less).

Job Duties

• Coordinate, review, and organize client workflow requirements
• Translate those business requirements and workflows into the technical rule writing
• Participate in workflow requirements meetings
• Proficiently communicate internally and externally with CCC clients
• Access SQL database using existing scripts
• Researches and corrects defects
• Consults with the customer/account teams on our technical capabilities
• Assists in triage of workflow issues and act as an expert to our rule capabilities
• Help create test cases and test the rules prior to implementation

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related degree preferred
• 1 – 3+ years of software development experience preferred
• Rules Engines (Oracle JDeveloper, Oracle Business Rules, ILOG, DROOLS) familiarity
• Prior experience with any high-level programming language such as SQL, JavaScript, HTML, Basic, Salesforce Rules preferred
• Strong communication and project management skills preferred