What’s Our Dish - About Us 

Announced in May 2018, Peapod Digital Labs is an Ahold Delhaize USA company that will serve as the engine that powers U.S. eCommerce and digital strategies. Peapod Digital Labs will accelerate growth in digital and personalization capabilities for the great local brands of Ahold Delhaize USA and will serve as the innovation lab for the U.S. portfolio of companies, driving digital and eCommerce innovation, technology and experience to meet the changing needs of customers of Ahold Delhaize USA’s local brands, regardless of when, where and how consumers choose to shop. Peapod continues to be a consumer-facing eCommerce brand, and is part of Peapod Digital Labs, focused on growing Peapod sales to consumers.

Browse The Aisles

The Fulfillment Channel Strategy Manager role will provide expertise and direction across all Ahold Delhaize Omni-channel sites for the brands, including warerooms, warehouses and click and collect locations. You will be the subject matter expert on the cutting edge of e-commerce and consult the brands on all new initiatives in the space. 

Note there are 3 roles available, each supporting a specific fulfillment channel (Pick From Store, Central Fulfillment or Last Mile). You will work with the product owner of your respective channel to support the strategic development and business improvement of various projects that meet PDL’s and ADUSA Brand’s fulfillment requirements. This includes business processes as well as the supporting business systems required to enable those processes. You will be responsible for communicating about those topics to the different cross functional stakeholders across the organization and develop roadmaps for prioritization. 

Recipe for Success - What's “in store” for the role  

• Collaborate with cross-functional teams (Marketing, Merchandising, Retail operations, etc.) to translate Customer Value Proposition and efficiency drivers into business needs and proposed improvements 

• Support the development of an appropriately prioritized roadmap for development and implementation, and support the alignment with IT business systems appropriately 

• Work with development teams and technical leads to determine scope and priorities for specific projects within the channel 

• Work with vendors to innovate the respective channels through new technologies and capabilities 

• Act as an ambassador for the channel internally and as a contact for queries related to specific topics or projects within the channel 

• Deliver key messages to stakeholders on project deploys and escalate issues accordingly. 

• Interpret and adhere to standard legal, compliance, and business rules during program design and development. 

• Develop compelling stories and presentations to leadership 

• Takes the initiative to keep both own skills up to date and to maintain an awareness of developments in the retail and IT industry 

The Essentials In Your Cart - The required ingredients

• Bachelor's degree, Masters preferred 

• Degree in Operations Management, Continuous Improvement or Computer Science, Computer Information Systems, or related fields are very beneficial to this role 

• 5 years of relevant experience 

Extra Spices - What you should bring to the table

• Previous ecommerce experience preferably in the retail space 

• Last mile, logistics, and/or transportation experience a plus

Join Us at Our Table - PDL Life  

Peapod Digital Labs is forward thinking company with a strong heritage and recognizes who powers our progress – our people! We offer a great variety of benefits and perks to our employees which includes great health care options, including PPO and HSA plans (with company contributions), dental, vision flexible spending accounts, a 401k with strong company match and immediate vesting, generous and flexible paid time off, and great employee discount on your groceries. Oh yeah, and snacks & drinks of course!

We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. 

Job Requisition: 7251_external_IL-Chicago