ABOUT VTS

VTS is commercial real estate’s leading leasing, marketing, asset management, tenant experience, and data platform where the industry comes to make deals happen and real-time data comes to life. The VTS platform is revolutionizing the way that commercial real estate (CRE) is done — disrupting a $15 trillion industry by becoming the industry's modern operating system.

Our success is shown in our numbers—we hit "Unicorn" status in 2019 and today we have over 12 billion square feet of commercial space managed on VTS worldwide, and we’ve expanded to over 700 employees globally. It’s an exciting time to join the VTS team as we continue to grow rapidly and break records.

VTS maintains offices in New York City, London, Toronto, Chicago, and San Francisco.

To learn more about VTS and to see our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS), Twitter (@WeAreVTS), or LinkedIn. 

How does this Position help VTS Succeed?

We are looking for a talented entry-level Client Success Partner to join our Client Success team. You will be working with all departments within our Client Success Organization to learn the product, the process, and move to a dedicated team after a 4 month time period. 

What Makes This Job Awesome?

• Become a solutions expert: Learn the product inside and out while uncovering how each department completes the solution for our clients. 
• Hands on training: You will spend 1-2 weeks with our 8 core departments being trained to step into a future open role. 
• Opportunity: A chance to test the waters before deciding if your career path at VTS - Rise leads you to: Implementation, Account Management, Education, Engagement, Support, Operations, Integrations, or Hardware. 
• Customer Advocacy: You will be the voice of the customer, the customer champion by viewing the product and department processes through the lens of our clients and offering feedback to drive product and process improvement to increase client satisfaction. 
• Development: In addition to hands-on time with each department lead, you will get weekly check-ins with your supervisor to ensure you are getting the training, feedback, support, and development you need to move to the next level at the end of the program. 
• Growth: This role is a 4 month role with the goal to promote our Client Success Partners who have proven an aptitude and passion for a specific role within Client Success into a specialist role of their chosen field. 

What Makes You a Great Fit?

• Recent or soon to be recent college graduate
• Stellar written and oral communication skills
• Must be a quick learner and able to retail information on the go
• Unflustered personality that can take on any challenge and/or change direction with grace, humor, professionalism, and tact. 
• Effective multi-tasker, can prioritize and work effectively with little or no direct supervision. 
• Detail oriented
• Natural listener and problem solver with a passion for helping others
• Able to complete tasks and solicit feedback

What VTS Values & How We Show It:

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - monthly happy hours, wellness events, clubs, and team lunches! 
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
• Move as One - We work in an open floor plan to promote cross-functional collaboration. 
• Take Ownership - Be an owner of the company you’re building with our equity packages. 
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more! 

VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

All your information will be kept confidential according to EEO guidelines.