We are searching for a seasoned Collaboration Manager to organize and coordinate office operations and procedures for our newly expanded flagship Collaboration Center in Ravenswood, Chicago!

The Collaboration Manager will be responsible for ensuring organizational effectiveness, efficiency, and safety, including COVID-19 protocols. The ideal candidate should have 5+ years of experience in handling a wide-range of administrative and executive support-related tasks and able to work independently with very minimal oversight. We are looking for a candidate who is seeking a long-term career in administration and has a passion for all things office operations. This person must be exceedingly well organized, flexible, and enjoy the administrative challenges of supporting team members in a fast-paced, distributed office environment.

Role and Responsibilities

• The Collaboration Manager is oftentimes Bounteous' first impression, and this role requires someone who has a wildly approachable personality, professional energy with thoughtfulness
• Serve as a Career Coach to the Collaboration Assistant; provide daily oversight + direction, set long-term performance goals, and more
• Ability to think creatively around organization and prep for daily use
• Provide support for occasional after hour events
• Maintain our internal wiki, updating teams with Collaboration Center news, happenings, and infrastructure-related updates
• Enforce desk floating schedules and think strategically around seating charts with a goal of inclusivity and collaboration
• Keep a fresh list of food and drink vendors handy to ensure our team members are taken care of
• Manage the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image
• Provide general support to visitors and clients
• Serve as the point person for maintenance, mailing, shopping, supplies, equipment, bills, business cards, and errands
• Organize and schedule meetings and appointments
• Assist Talent and Culture with new team member onboarding
• Partner with Talent and Culture to maintain office policies as necessary
• Organize Collaboration Center operations and procedures
• Partner with System Administration to prep and maintain office equipment, including phones and computers
• Manage subscriptions to online software and tools and print media
• Manage office equipment maintenance, ordering, and supplies
• Manage relationships with vendors, service providers, and landlords
• Manage contract and price negotiations with office vendors, service providers, and office leases
• Manage office budgets, ensure accurate and timely reporting
• Update team member profiles on our internal HRIS system
• Coordinate events and meals, including weekly lunches, client meetings, holiday parties, and all-hands events
• Participate, as needed, in special department projects, including client projects, social media campaigns, and communication strategies and development

Preferred Qualifications

• 5+ years of office management, administrative, or assistant experience
• Proficiency of office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Creative mindset an asset
• Proficiency in MS Office, Google Suite, PowerPoint Presentations, Calendar Scheduling, Zoom, Slack; Jira/Confluence experience a plus
• Strong initiative, leadership, and decision-making skills
• Experience in event planning and coordination
• The ability to lift office products and supplies
• A flexible schedule in order to support/host key Collaboration Center events
• A willingness to wear multiple hats and jump into projects as needed
• Reliable transportation to be physically in the Collaboration Center during the core business hours of Monday - Friday from 9am - 5pm
• Bachelor’s degree or equivalent preferred
• To ensure the safety of all our team members, Bounteous requires that all team members who enter the physical Collaboration Center be fully vaccinated, unless medically or religiously exempt

We invite you to subscribe to our monthly and quarterly newsletters to stay up to date with the latest job openings as well as resources and tips for job seekers here.

Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

Bounteous is willing to sponsor eligible candidates for employment visas.