Commerce - Commercial Manager
Venmo is continuously innovating and launching new products that make Venmo the wallet of choice to all users. Our goal is to make Venmo ubiquitous, simplify payments and enable secure & fun experiences. We are continuously launching new products to meet these objectives, including the Venmo Card, Pay with Venmo, Instant cashout and more!
The Commercial Manager is responsible for the P&L, revenue growth & business execution at Venmo. This includes working with Product, Finance, Marketing, Risk, Operations, Sales and Data to ensure successful adoption, performance and scale of Commerce product lines. You will heavily rely on data, market research and user feedback to identify the growing needs of the business and help prioritize initiatives to address those needs. The ideal candidate has exceptional analytical and communication skills as well as the desire and ability to drive projects forward by influencing cross-functional leaders.
Job Description
Execution
- Own & drive strategic projects influencing key business drivers
- Monitor key org performance metrics & translate into actionable plans to drive performance
- Create sustainable process improvements which drive year-over-year progress
Performance measurement & reporting
- Use data to build insights about business performance across Commerce product lines
- Accountability for all metrics including top line revenue, profitability & customer experience
- Work with finance on establishing targets, including annual budget & monthly forecasts
- Own progress reporting across functions & PayPal business units
Strategy
- Work with various teams to define the strategy to grow Commerce, including resource allocation, new product lines, feature set requirements, and go-to-market strategy
- Size new Commerce opportunities to determine potential for revenue generation & adoption and work with leadership & product on prioritization
- Establish ongoing competitive / industry assessments to identify product / experience gaps
- Work with product and tech teams to drive innovation aimed at improving customer experience
Minimum Qualifications
- Strong problem solving skills and ability to make quick decisions in complex environments (e.g., across product lines, geographies, pricing levers etc)
- Proven track record of owning & executing on large cross functional initiatives, projects or products and delivering results
- Financial modeling, data analysis, and the ability to leverage analytics to drive sound decision-making
- Exceptionally strong communication skills, including experience effectively communicating with senior management
- Experience managing high performing team
Preferred Qualifications
- 3+ years at top tier management consulting firm
- Experience in Payments industry and / or technology
- Experience working in high-growth, performance-focused environments
- Innovative, self-motivated, collaborative, and capable of dealing with complex interpersonal dynamics