Company: Oak Street Health

Title: Corporate Office Manager

Company Description

The mission of Oak Street Health is to rebuild healthcare as it should be. 

We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare.

The Oak Street model integrates outstanding clinical expertise, technology, and teamwork to deliver improved care quality and cost savings. These cost savings are then reinvested into care in our communities, creating a virtuous cycle of improving community health. 

We are a national organization serving over 100,000 patients and we are growing rapidly. We are a diverse team of care providers, service team members, technologists, community outreach experts, business professionals, and more -- all dedicated to our Oaky Values and motivated by our mission. We’re looking forward to getting to know you!

For more information, visit www.oakstreethealth.com.

Role Description:

Role Description:

This position provides administrative, facility, and operational support to all staff members.  The Corporate Office Manager analyzes administrative operations and strategies as well as monitors facility expenses in order to suggest and implement improvements to work methods and systems. This position oversees office administrative activities and will manage the Executive Assistants. The position will report to the Facilities Manager and collaborate with Human Resource Business Partners for employee events and communications. The candidate will be required to be present in the office on a regular basis. 

Core Responsibilities:

• Manage Corporate Headquarters to maintain a safe, clean, and functional environment and serve as the liaison with the Office Managers for Oak Street Health’s Oak Brook and Downers Grove Call Centers

• Manage the Executive Assistants to ensure consistent administrative support to Senior Leadership 

• Act as Concierge and support for New Hire Orientation

• Manage the desk reservation software, including data maintenance, employee training, and vendor or IT coordination

• Serve as the liaison with Property Management to distribute all building communications, setup deliveries, report issues, and coordinate work or building requests

• Serve as the project manager for any minor renovations across Oak Street’s three Chicagoland offices spaces

• Manage relationships with vendors

• Oversee office services by organizing and maintaining office operations and procedures

• Ensure office efficiency by maintaining and implementing office systems, layouts, and equipment procurement under the direction of leadership

• Help maintain workplace security by managing access key fobs and ordering/programming Oaky Badges

• Help maintain the reception and common areas to promote a positive employee experience and support growth

• Provide general support to visitors and employment candidates

• Track, order, and stock supplies and equipment, as needed

• Coordinate employee events

• Troubleshoot day-to-day issues and answer inquiries as they arise

• Enforce workplace policies, as needed to ensure safe, clean, and accessible environment

• Other duties, as assigned

What are we looking for?

• Demonstrated customer-focused interpersonal skills to interact in an effective manner with leaders, human resource business partners and employees

• Ability to work autonomously, follow through with delegated tasks and be directly accountable for deliverables

• Outstanding verbal and written communication skills

• Ability to work independently and maintain flexibility in a fast-paced, start-up environment

• A high-level of accountability and responsibility for the maintenance of our office(s)

• Excellent interpersonal and facilitation skills

• Ability to affect change, work as a productive and effective team member and adapt to changing needs/priorities

• Excellent organizational skills and ability to manage multiple priorities appropriately

• Independent problem-solving skills

• Access to reliable transportation with ability to travel daily

• Working knowledge of Google Suite and Microsoft Office Suite

• US work authorization

• Someone who embodies being “Oaky”

What does being “Oaky” look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture

• Fast-paced and innovative environment

• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.