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DIRECTOR LOSS PREVENTION- WEST

| West Suburbs

GENERAL SUMMARY & SCOPE

 

This role is field based in the Western U.S. The Director, Loss Prevention - Store Operations is responsible for leading and inspiring a team of Regional Loss Prevention Managers and Area Loss Prevention Managers and coordinating Loss Prevention efforts for the largest beauty retailer in the United States.

 

This includes fostering positive relationships with Store Operations and working with Business Partners to drive Loss Prevention programs and improvements to store performance, including store inventory, shrink losses, safety, and operational excellence.  Monitors Company and industry business metrics and acts on behalf of the Company to prevent, minimize, and/or recover losses when they occur.    Supports and monitors ORC investigations, burglary prevention efforts, physical security and technology enterprise wide. Assists the Vice President, Loss Prevention in the development of World Class Loss Prevention programs. Reviews the quality of work performed by the Loss Prevention Field Team to ensure that department standards and procedures are followed.  Store-centric commitment to guests and associates focusing on service and sales.

 

In all we do, we strive to uphold the company’s values in which we win together, give wow experiences, improve always, do what’s right and, love what we do and own what we do.

 

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)

 

  • Hire, manage and develop Direct Reports and associates for future growth; focus on individual development and succession planning to build bench strength and increase internal promotions
  • Provide training, development and advice to Direct Reports and associates in all aspects of their role including training, investigations, interviews, audits, case management, exception reporting, project management, budgets, systems etc…
  • Partners with Regional LP Managers and Store Operations Leaders to investigate internal and external incidents and develop action plans for the implementation of preventative measures that will reduce the frequency of the events
  • Reviews the quality of internal and external investigations and interviews performed by the Field Loss Prevention Team to ensure that company standards and procedures are followed and case data is accurate; provides feedback and coaching to LPMs as needed
  • Develop, recommend, and manage expense and capital budgets for Loss Prevention Department – Field Operations
  • Identify, recommend, and implement new processes, hardware, and software improvements related to security systems and technology
  • Develop and support Loss Prevention training for store associates in the areas of safety and shrink
  • Responsible for Store Shrink Focus Program in partnership with Store Operations Leadership
  • Develop and periodically update Loss Prevention Store audits
  • Business Partner to 2 Senior Vice Presidents, Store Operations
  • Principal in Enterprise Shrink Committee
  • Partners with Vice President and Directors, Loss Prevention in the development of World Class Loss Prevention programs
  • Provides leadership, direction and communication to senior leaders during enterprise events and emergencies

 


Requirements

JOB REQUIREMENTS

  • Bachelor’s degree preferred
  • Wicklander-Zulawski Interviewing Certificate
  • CFI (Certified Forensic Interviewer) preferred
  • Minimum ten (10) years’ experience in Loss Prevention Supervisory role preferably within a retail environment; multi-store experience and corporate exposure preferred
  • Strong business relationship skills and leadership competencies
  • Exceptional written, verbal, electronic communication and presentation skills
  • High level of confidentiality and superior organization skills with attention to detail
  • Solid analytical skills; able to identify trends to help drive sales, business plans and  support operational initiatives that directly correlate with safety, shrink and inventory losses
  • Must be comfortable working in an independent manner, able to multi-task, be flexible with and embrace and lead through change and prioritize the needs of the business
  • Ability to provide guidance and make appropriate decisions in complex and stressful situations
  • Good working knowledge of current technology and its application to the role (MS Office, EAS, Burglar Alarms, Networks, BI, CCTV, Kronos, case management software, exception based reporting etc.)
  • Ability to learn new software programs with minimal training

 

WORKING CONDITIONS

  • Flexible schedule that meets the needs of the business (schedule may include evenings, weekends and holidays)
  • In-town and out-of-town travel; overnight travel up to 70%
  • Responds to Company emergencies and high degree of  accessibility
  • Field and Office Environments
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Technology we use

  • Engineering
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Location

Our satellite campus is in Chicago at 120 S. Riverside Plaza with 100 workstations & conference rooms which associates can reserve.

What are Ulta Beauty Perks + Benefits

Ulta Beauty Benefits Overview

Being rewarded for your hard work never goes out of style. With a number of options to choose from, you can select benefits that meet the needs of you and your family. And benefits begin on your first day of active employment.

In addition to the competitive benefits outlined, we also have a generous Associate Discount of 25% off on retail products and 50% off on salon services.

Culture
Volunteer in local community
Ulta Beauty partners with After School Matters and Skills for Chicagoland's Future.
Partners with Nonprofits
Ulta Beauty is proud to partner with the Breast Cancer Research Foundation, Dress for Success and Save the Children through the Ulta Beauty Charitable Foundation.
Intracompany committees
Ulta Beauty has a variety of Corporate Associate groups, such as the Ulta Green Group.
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Highly diverse management team
Ulta Beauty is committed to ensuring our "Champion Diversity" value and "Inclusion" competency are part of who we are and the decisions we make.
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Ulta Beauty associates can contribute up to the IRS limits of $2,700 annually to their Health Care FSA and up to $5,000 to their Dependent Care FSA.
Disability Insurance
All benefit-eligible associates are provided with company paid short-term disability & long-term disability insurance. Associates may also purchase supplemental critical illness and accident coverage.
Dental Benefits
Ulta Beauty offers dental insurance to eligible associates and their dependents.
Vision Benefits
Ulta Beauty offers voluntary vision insurance.
Health Insurance Benefits
Ulta Beauty offers health insurance to eligible associates and their dependents.
Life Insurance
Ulta Beauty provides all benefit-eligible associates with company paid basic life insurance. Associates may also purchase supplemental term life insurance and supplemental AD&D insurance.
Pet Insurance
Ulta Beauty offers voluntary pet insurance.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Ulta Beauty associates can save for their retirement by participating in the 401(k) plan administered by Fidelity, following 60 days of service.
401(K) Matching
Ulta Beauty matches 100% of the first 3% and 50% of the next 2% of eligible compensation deferred and is 100% vested immediately.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 4 weeks of paid parental leave for the birth parent and provide 2 weeks of paid leave for the non-birth parent.
Flexible Work Schedule
Ulta Beauty provides associates with a flexible work schedule that includes flexible start and end times and summer hours.
Family Medical Leave
All Ulta Beauty associates are eligible to apply for a leave of absence, which will be reviewed for any federal (FMLA) or state protected leave eligibility.
Adoption Assistance
Ulta Beauty provides adoption assistance reimbursement and paid-time off.
Company sponsored family events
Ulta Beauty participates in National Bring Your Child to Work Day.
Vacation & Time Off Benefits
Generous PTO
We believe each associate should have time off from work each year. Ulta Beauty provides the following paid time off: vacation days, personal days, sick days and paid holidays.
Paid Holidays
Paid Sick Days
Ulta Beauty provides paid sick days to associates.
Perks & Discounts
Casual Dress
Company Outings
Teams within Ulta Beauty host company outings semi-annually.
Relocation Assistance
Ulta Beauty provides relocation assistance where eligible.
Professional Development Benefits
Job Training & Conferences
Ulta Beauty offers associates professional development opportunities like onsite training courses and the ability to attend job related conferences and seminars.
Tuition Reimbursement
Ulta Beauty provides financial assistance to active, full-time associates with at least one year of service for tuition-related expenses.
Lunch and learns
Ulta Beauty hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Customized development tracks
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