Director of Supply Chain Operations
The Role:
Crafty is seeking a Director of Supply Chain Operations who will be tasked with inspiring and driving continuous improvement across our operation through supply chain optimization, unit economic analysis, and systems process improvement. Your attention will initially be centered on the Chicago market while our expansion team evaluates new markets, but as we grow and expand, you will be relied on to instill best practices in future markets.
As the leader of our Operations function, you will be expected to further implement and cement a lean operations mindset into every practice, process, and person within your purview. You will continually evaluate overall performance and opportunities while contributing to major strategic decisions by gathering, analyzing, and interpreting data and metrics with the management team.
Your reach will span the entire company, with specific oversight of the following business functions and individuals:
Warehouse operations
Warehouse Manager
Warehouse Specialists
Delivery operations
Delivery Operations Coordinator
Delivery Specialists
Purchasing and procurement
Internal Operations Coordinator
Purchasing Specialist
Technician and Crafty Care
Service Technician
Crafty Care Coordinator
Who we are:
Crafty’s mission is to help companies craft better workplaces. We work with offices to elevate happiness by providing snacks, beverages, alcohol, and unforgettable events!
When we first launched on December 1, 2015, our business was a craft beer marketplace that delivered delicious, small-batch local craft beers to offices throughout the city. We have since evolved into a full-service food, beverage, and event management platform for offices in Chicago. Some of our biggest name customers are Motorola Solutions, Yelp, Uber, Sprout Social, Trunk Club, WeWork, Enova, Expedia, and Coyote Logistics! From hot coffee to cold brew coffee, from kegs of craft beer to bottles of Bud Light, from LaCroix to Coke Zero, from coffee cups to plastic silverware, and from fully stocked office kitchens to poppin’ events and tastings, we offer a truly comprehensive product portfolio.
Who we are looking for:
You are:
Inquisitive in nature. Not knowing the answer provides opportunity to find great solutions.
A proven and motivated leader capable of leading a team through an expanding multi-market client or consumer facing company.
In relentless pursuit of better practices and one who maintains a deeply held frustration with inefficiency.
Of high integrity and sound judgment.
Calm and collected in the line of fire. On a day where everything that could go wrong has gone wrong, you find a way to stay positive.
A strategic thinker who formulates and tests curious hypotheses based on information and data available.
An effective communicator able to succinctly deliver instruction and feedback through constructive criticism and praise.
Your experience (preferences, not requirements):
Degree(s) in operations management, math, economics, engineering or related fields
5+ years of relevant experience at a management consulting, strategy, or start-up growth company
Significant experience managing a team
Lean / Six Sigma Green Belt Training
Versed in managing external supplier relationships
*If you’re someone with no experience in this role but plenty of experience getting up to speed at a steep learning curve, that experience counts.
Your proficiencies:
Microsoft Excel
Microsoft PowerPoint
Tableau
What we offer:
Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart hooligans who work incredibly hard and know how to get things done. Building the structure to support our team as it continues to grow will have a tremendous impact in enabling our growth today and shaping the company that we become.
Our employees are joining our team, and we are proud to offer a compensation package that includes an option to join our Crafty healthcare plan to cover health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, it goes without saying, but snacks, beverages, and fun Crafty events are a part of that!
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.