Event Specialist at HIMSS (Chicago, IL)

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Your Challenge:

At HIMSS, we are a catalyst for change in the health and wellness ecosystem. As one of the largest and most experienced global healthcare associations, it is our responsibility to lead this revolution. Our mission is to reform health globally through information AND technology. Our staff, nearly 300 world-wide, are vital to achieving that mission. We are looking for team members who are curious to ask "What if...?" and have the tenacity to fight for the change we believe in. Join HIMSS to be part of the transformation of health and wellness.

Position Purpose:

The Event Specialist supports the Experience team in delivering exceptional experiences designed to amplify and advance HIMSS' impact and mission. The primary purpose of this position is to provide event-related support and coordination of meeting logistics and exhibits services for the HIMSS Global Healthcare Conference, and other US in-person and digital events within a team environment as assigned by the Senior Manager, Events.

Essential Functions:

  • Primary point of contact for all customer service inquiries for the Global Healthcare Conference and US events ( registration and general inquiries questions for attendees and exhibitors ) .
  • Supports Event Lead on day-to-day registration management and operations for Global Healthcare C onference, and smaller and mid-sized meetings. Respond to questions and resolve concerns r egarding registration using pre-established guidelines on transferring registrations, name badge corrections, cancelling registrations and issuing refunds, etc.
  • Support signage process for events .
  • Coordinate logistics for the Program Assistant program and ICW requests for HIMSS Global Healthcare Conference .
  • Coordinate the overall attendee and exhibit services G lobal Healthcare C onference survey .
  • C oordinate and support the Exhibitor webinar series .
  • Send out weekly exhibitor list to vendors for Global Conference .
  • Support Digital programs .
  • Coordinate the process for Staff Training Manual to ensure timely printing and delivery of manuals for staff orientation.
  • Plan and coordinate internal meetings, c oordinate food and beverage orders for all internal meetings. Contact catering companies or restaurants to fulfill onsite F&B orders.
  • Execute Priority Points System for exhibit services .
  • Reconcile billing for Corporate credit card and Travel Service ensuring expenses are valid and charged to the correct department
  • Maintain and manage US Events calendar and list of competitive events .
  • Coordinate website management with internal stakeholders .
  • Support Experience team with administrative duties (including Teams , conference calls, minutes etc . ... )
  • Complete all tasks and projects as assigned and ensure timely delivery based on deadlines
  • On-site support and travel when necessary

What you will need to be successful:

  • Bachelor' s Degree in a Business-related field, Hospitality, or Project Management.
  • Minimum of two (2) years' work experience in the hospitality or meeting services industry required .
  • Highly developed oral and written communication skills and outstanding interpersonal skills.
  • Demonstrated experience using registration systems, audio/visual equipment, and conference decorator services, meeting logistics and food and beverage planning.
  • Experience in the development of formal project plans and budgets as well as the use of appropriate planning and budgeting techniques is essential.
  • Computer literate with experience using MS Suite of products with knowledge of spreadsheets, charting, and data base management software.

Why we love HIMSS, and why you will, too:

  • Diverse, collaborative and winning team environment.
  • Flexible working arrangements, opportunity to work 100% remote.
  • Comprehensive healthcare coverage.
  • Generous paid time off, including time off to volunteer!
  • Wellbeing programs to support all of your emotional, physical and financial needs
  • Emphasis on continuous learning and development.

Are you a Changemaker?

Together, we'll do amazing things for healthcare.

HIMSS is an Equal Opportunity Employer: Vets/Disabled
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MixpanelAnalytics
    • InVisionDesign
    • SketchDesign
    • ZeplinDesign
    • AbstractDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

An Insider's view of HIMSS

What's something quirky about your company?

Being a mission-based organization, we have the unique opportunity to make monumental and meaningful impact. Driving change in Healthcare is no easy task, but in an ecosystem that is hungry for innovation, our position allows us to collaborate with the market and improve outcomes.

Jonathan

Vice President Product Management

What does your typical day look like?

My day at HIMSS is about fielding incoming tasks and prepping for meetings for the day and the week. I work on the small goals for the week, the month, and into the future. I keep my larger goal in mind – to raise my company’s profile in the national and international media and that helps set my priorities

Diana

Senior Director, Strategic Communications

How does the company support your career growth?

My manager provides great feedback, encourages and supports me to take on new projects and responsibilities, both within and outside the scope of my role, as well as my pursuit of personal development. I feel that this support has nurtured my career progression at HIMSS, and that HIMSS values me as an employee and is invested in my success!

Jolie Rivera

Senior Events Manager

How do your team's ideas influence the company's direction?

Informatics projects at HIMSS strategically collaborate with industry to support us in achieving our mission to reform the global health ecosystem through the power of information and technology. We spearhead standards-based approaches to address critical health challenges globally.

Christina

Vice President Informatics

What's the biggest problem your team is solving?

We're working hard to create a top notch user experience. It could be on the technical side, solving problems with scale or improving a flaky feature. It could also be on the design and product side, making sure our features are intuitive and valuable to our users. We collaborate closely to find simple, innovative solutions to continuously improve.

Vince

Engineering Manager

What are HIMSS Perks + Benefits

HIMSS Benefits Overview

Benefits that meet you where you’re at and grow with you.

Culture
Volunteer in local community
HIMSS provides you with volunteer paid time off.
Friends outside of work
Eat lunch together
Intracompany committees
Our Changemaker Champion team was nominated to integrate our core values.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
HIMSS Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,750 annually. We offer both medical and limited purpose FSA.
Disability Insurance
HIMSS provides disability insurance premiums covered at 100%.
Dental Benefits
Vision Benefits
Health Insurance Benefits
HIMSS offers two health insurance plans through BCBS-IL, PPO and High Deductible.
Life Insurance
HIMSS provides life insurance up to 1x your salary with a maximum of $350,000. Premiums covered at 100% by HIMSS.
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
HIMSS partners with wayForward to provide outcome based emotional well being support.
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
HIMSS offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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