Your Challenge:
At HIMSS, we are a catalyst for change in the health and wellness ecosystem. As one of the largest and most experienced global healthcare associations, it is our responsibility to lead this revolution. Our mission is to reform health globally through information AND technology. Our staff, nearly 300 world-wide, are vital to achieving that mission. We are looking for team members who are curious to ask "What if...?" and have the tenacity to fight for the change we believe in. Join HIMSS to be part of the transformation of health and wellness.
Position Purpose:
The Event Specialist supports the Experience team in delivering exceptional experiences designed to amplify and advance HIMSS' impact and mission. The primary purpose of this position is to provide event-related support and coordination of meeting logistics and exhibits services for the HIMSS Global Healthcare Conference, and other US in-person and digital events within a team environment as assigned by the Senior Manager, Events.
Essential Functions:
- Primary point of contact for all customer service inquiries for the Global Healthcare Conference and US events ( registration and general inquiries questions for attendees and exhibitors ) .
- Supports Event Lead on day-to-day registration management and operations for Global Healthcare C onference, and smaller and mid-sized meetings. Respond to questions and resolve concerns r egarding registration using pre-established guidelines on transferring registrations, name badge corrections, cancelling registrations and issuing refunds, etc.
- Support signage process for events .
- Coordinate logistics for the Program Assistant program and ICW requests for HIMSS Global Healthcare Conference .
- Coordinate the overall attendee and exhibit services G lobal Healthcare C onference survey .
- C oordinate and support the Exhibitor webinar series .
- Send out weekly exhibitor list to vendors for Global Conference .
- Support Digital programs .
- Coordinate the process for Staff Training Manual to ensure timely printing and delivery of manuals for staff orientation.
- Plan and coordinate internal meetings, c oordinate food and beverage orders for all internal meetings. Contact catering companies or restaurants to fulfill onsite F&B orders.
- Execute Priority Points System for exhibit services .
- Reconcile billing for Corporate credit card and Travel Service ensuring expenses are valid and charged to the correct department
- Maintain and manage US Events calendar and list of competitive events .
- Coordinate website management with internal stakeholders .
- Support Experience team with administrative duties (including Teams , conference calls, minutes etc . ... )
- Complete all tasks and projects as assigned and ensure timely delivery based on deadlines
- On-site support and travel when necessary
What you will need to be successful:
- Bachelor' s Degree in a Business-related field, Hospitality, or Project Management.
- Minimum of two (2) years' work experience in the hospitality or meeting services industry required .
- Highly developed oral and written communication skills and outstanding interpersonal skills.
- Demonstrated experience using registration systems, audio/visual equipment, and conference decorator services, meeting logistics and food and beverage planning.
- Experience in the development of formal project plans and budgets as well as the use of appropriate planning and budgeting techniques is essential.
- Computer literate with experience using MS Suite of products with knowledge of spreadsheets, charting, and data base management software.
Why we love HIMSS, and why you will, too:
- Diverse, collaborative and winning team environment.
- Flexible working arrangements, opportunity to work 100% remote.
- Comprehensive healthcare coverage.
- Generous paid time off, including time off to volunteer!
- Wellbeing programs to support all of your emotional, physical and financial needs
- Emphasis on continuous learning and development.
Are you a Changemaker?
Together, we'll do amazing things for healthcare.
HIMSS is an Equal Opportunity Employer: Vets/Disabled