Executive Assistant/Office Manager

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Open to Long-Term Remote For U.S.-Based Candidates

Level Ex uses state-of-the-art video game technology and cognitive neuroscience to accelerate the adoption curve of new techniques and products in medicine. Using the psychology of entertainment - our games drive an order of magnitude more engagement than other digital HCP marketing and training approaches… and we are just scratching the surface of what is possible.

Our games revolutionize the way medical professionals advance their clinical skills, earn CME, and keep up-to-speed on challenging cases, new drug therapies, medical devices, and clinical best practices. The company's medical video games run on phones, tablets, and web browsers, and are played by over 750,000 healthcare professionals. Our latest cloud-gaming platform allows multiple users to diagnose or treat a virtual patient collaboratively over video-conferencing platforms like Zoom. Top-20 pharmaceutical and medical device companies (including J&J, Amgen, Philips, Baxter, and many others), national medical societies, and government organizations such as  NASA leverage Level Ex’s acclaimed platform for HCP education and training. 

We’re now looking for an experienced Executive Assistant/Office Manager to join our growing team. You’ll be working closely with the clients and sales teams to manage the day-to-day operations of the Operations department.

 

What You’ll Be Doing With Us:

  • Support our Chief Financial Officer with calendar management and prioritizing various duties based on shifting needs and requirements
  • Proactively identify and resolve scheduling conflicts, identify recurring pain points, and find solutions
  • Act as a gatekeeper by making sure the Chief Financial Officer is looped in on all upcoming events, commitments, and responsibilities
  • Help facilitate department-level communications and administrative responsibilities on behalf of our Chief Financial Officer and other leaders in the Operations department
  • Plan, coordinate, and facilitate on- and off-site meetings and internal Level Ex functions
  • Manage email inbox to scan for priorities and areas of escalation
  • Create documents for meetings or conference calls, including but not limited to presentations, report and proposals
  • Reinforce practices and procedures to ensure the highest level of confidentiality at all times
  • Work collaboratively with the executive assistant team, in positive partnership to support each other and encourage successful communication among leadership
  • Cross-train with the CEO’s executive assistant to provide CEO support in admin’s absence
  • Procure and manage all office and break room supplies to ensure our office and kitchen are  stocked with all necessary supplies 
  • Develop and enact procedures to ensure functional and smooth office operations
  • Supervise and coordinate all office and facility maintenance visits and vendor relations
  • Coordinate with our team to handle other-office related tasks, including remote-office requests, potential remote office locations  
  • Perform any other related duties as may be assigned by the Chief Financial Officer, or other designees

Who We Want To Meet:

  • Minimum of 3+ years of experience in an Executive Assistant role supporting a C-level executive
  • Strong ability to juggle numerous priorities and deadlines
  • Proficiency with Google Suite, and MS Office applications
  • Demonstrated ability to act with discretion, exceptional integrity and judgment
  • Excellent organization and project management skills
  • Excellent written and verbal communication skills
  • Experience working in a fast-paced startup environment is a plus
  • Bachelor’s Degree or equivalent experience

Benefits & Perks:

  • Multiple health insurance plans with 100% company-paid premiums
  • 401(k) with generous company-paid match
  • 4 weeks of PTO
  • 100% full-time remote
  • Dental and vision insurance 
  • Pre-tax flex spending and commuter accounts
  • Unlimited cold brew and gourmet coffee, kombucha, Bevi sparkling water, and craft beer
  • Full kitchen and food options including breakfast, and both healthy and comfort snacks
  • Team after-hours events, like Board Game Night


Interested?  

Please send us your resume along with an optional cover letter detailing why you’re an excellent fit using the links below. We look forward to hearing from you and exploring the possibilities.


Diversity Statement

Level Ex is the collective sum of all our individual experiences, backgrounds, and influences and we pride ourselves in growing and learning together. We are an Equal Opportunity Employer committed to building an inclusive and diverse environment where everyone’s individuality is respected, and everyone has an Identity. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.

No Agency or Recruiter submissions will be accepted.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.


Socials 

Twitter, LinkedIn, Facebook, YouTube 


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
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    • RLanguages
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    • jQueryLibraries
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    • React NativeFrameworks
    • Unity 3D Game EngineFrameworks
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    • AWS (Amazon Web Services)Services
    • GitHubServices
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    • MiroCollaboration
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    • LatticeProject Management

Location

Downtown Loop, right across the street from a major CTA hub at the James Thompson Center, plus 10-15 minutes from Metra.

An Insider's view of Level Ex

What are some social events your company does?

A few times a year, Level Ex has a company-wide game day. It’s a great way to allow co-workers that normally wouldn’t work together to meet and hang out. It also provides a way to explore different game mechanics in all types of games. I can have fun with a teammate in Boston and another in Colorado all while playing with local co-workers, too.

Curtis Schmidt

Director of Video Production

What does your typical day look like?

No day is exactly alike, which keeps work interesting! I interface with clients and physician advisors to identify any challenges for physicians to learn about a device, treatment solution, procedure, or medical topic. I also work with our internal design and dev team to create medically accurate experiences that satisfy physicians' learning needs.

Maggie Xing

Senior Biomedical Solution Specialist

What makes someone successful on your team?

What makes someone successful on my team is leaning into the interdisciplinary aspect of Level Ex’s culture and workflow. You really have to embrace learning from others and simultaneously enjoy teaching others about your own discipline. This building of collective knowledge not only makes this team successful, but also makes us unique.

Victoria Perizes

Senior Biomedical Solutions Specialist

What unique initiatives do you have that encourage innovation?

We hold company-wide ‘game jams’ where we assemble into small teams that each quickly build an entirely new game from scratch. In a 2-3 day period, each team chooses and tackles a problem in medicine: from infection control to diabetes. This is one of many ways we fuel cross-disciplinary collaboration and creativity between art, dev, and design.

Sam Glassenberg

Founder & CEO

How has your career grown since starting at the company?

I started at Level Ex a few years ago on the Medical team, focused on ensuring that we achieved clinical accuracy in all of the content in our enterprise games. Since then, I’ve served as a discipline lead and am now in the role of Product Manager, helping identify and build features that are valuable to our clients and end users.

Sam Dreyer

Product Manager

What are Level Ex Perks + Benefits

Level Ex Benefits Overview

- Multiple health insurance plans with 100% company-paid premiums
- 100% full-time remote or hybrid for those interested and able to come to our awesome Chicago location
- 401(k) with a generous company-paid match
- 4 weeks of PTO plus 2 weeks of company holidays
- Dental and vision insurance
- Optional pet insurance
- Short-term disability, life insurance, medical leave, parental leave, military leave, volunteer time off, and bereavement leave
- DEI events, game jams, and remote after-hours team events, like board games tabletop simulator, Jackbox Games, etc
Employee Assistance Program (EAP), Pre-tax flex spending, and commuter accounts

Culture
Volunteer in local community
Food drive
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Restricted work hours
Great work/life balance
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Cold brew coffee, gourmet coffee, kombucha, Bevi sparkling water, craft beer, breakfast options, and both healthy and comfort snacks
Company-sponsored happy hours
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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