Head of Consulting at CarrierDirect

| Chicago | Remote
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Who We Are:

We are on a mission to modernize the Logistics industry. We partner with our clients who are leading the industry beyond disruption. We bring transformational business strategies and digital products to our clients that make the world more efficient, connected and viable.  We are inspired by people who are passionate, curious and want to innovate.


What You’ll Do:

As the Head of Consulting you will be responsible for leading the business consulting organization. You will serve as the primary internal business consulting stakeholder on matters related to project scope, planning, execution, and delivery. Acting as a member of the Leadership Team you will support the growth and development of the consulting organization and serve as the primary point of contact for communication up, down and across the organization. 



  • Responsible for leadership and management of the business consulting organization
  • Lead and manage work with customers to plan and execute business consulting work
  • Manage resource planning and allocation including forecasting project demand, identifying when new headcount is needed, planning the hiring and on-boarding of the new headcount as projects begin
  • Identify new project opportunities at existing and prospective customers
  • Define project delivery methodologies including repeatable structure for project planning, execution, and delivery 
  • Build and maintain systems for staying ahead of the curve on market best practices, innovation and improvements to continually grow and diversify our service offerings and approach to client projects
  • Promote cross-functional knowledge sharing amongst consulting projects teams, technology teams, and the larger organization
  • Create and present proposals and SOW’s for business consulting engagements, including:
    • Defining the work that is needed
    • Estimating resource needs and timelines for consulting work
    • Applying pricing guidelines to consulting work
  • Ensure business consulting engagements are delivered on time and to customer satisfaction
  • Build relationships with key executives across current, past and prospective customers
  • Provide coaching and development for business consulting team members
  • Plan and manage the customer service department, including long-term strategy to scale to support anticipated demand
  • Design consulting organization structure, defining roles and responsibilities and career progression plans for the organization
  • Calculate, create and manage consulting rate cards / fee structures



  • Track record of success leading the build-out of an organization or department 
  • Experience leading a wide variety of business consulting engagements from prospecting and scoping, to execution and delivery 
  • Ability to effectively communicate with internal and external stakeholders at all levels to set expectations, deliver feedback, and manage work.
  • Desire to coach, mentor and develop consulting team members 





Why Work Here:

Our values are “Go the extra mile, do the right thing, speak your truth, stay hungry and curious, and be cool, no ego.” We work in an open environment where feedback is welcomed and encouraged and we are continuously seeking out how we can be better as individuals, as a team, and as a company. As a growing company, we encourage people that want to have a visible impact in how we build, operate, and perform to apply and join us!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM


We love our location at Lasalle and Wacker. We're right at the river bordering downtown and River North. There are great options for every palate!

An Insider's view of CarrierDirect

What is your vision for the company?

What we're doing at CarrierDirect is bigger than one person's vision. We spend a lot of time as a leadership team and an entire company reaffirming our why and figuring out how to best transform our industry. We want to be part of that tide that raises all boats... and step by step we're doing it.



What are CarrierDirect Perks + Benefits

CarrierDirect Benefits Overview

CarrierDirect makes it easy to have a highly productive work-life balance. We offer comprehensive health and wellness benefits and all team members are eligible for coverage starting on their first day with us. Additionally, we have monthly outings, cold brew coffee on tap, and a very impressive selection of your favorite snacks from elementary school.

Friends outside of work
Eat lunch together
Intracompany committees
CarrierDirect has tribes that allow team members to dedicate time to a spectrum of passions like UX, innovation, emerging tech, and culture.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
We have a great gym in our building.
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
CarrierDirect offers 8 weeks of fully paid parental leave to new mothers and fathers.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Relocation Assistance
CarrierDirect is happy to work with job seekers to make their move to Chicago easier
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
CarrierDirect offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
CarrierDirect hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Time allotted for learning
CarrierDirect lets team member spend 10% of the work week in Tribes that are managed and maintained by employees, based on various topics like UX, innovation, and culture.
Customized development tracks
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