Advertisement

Head of Industry Strategy

| Remote
Sorry, this job was removed at 3:04 p.m. (CST) on Tuesday, March 23, 2021
Find out who’s hiring remotely
See all Remote jobs
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

ServiceNow, is one of the fastest-growing enterprise software companies with run rate revenue over $4 Billion. Our purpose is to make the world of work, work better for people. We envision a world where anyone can create workflows that work for—not against—them. The ServiceNow cloud‑based platform was built to simplify the way work gets done. In the past 2 years, ServiceNow has been named the most innovative company in the world by Forbes, named a TOP Company to work for by Linkedin, and named #3 on Fortune’s Future 50 List.

Today, every enterprise is becoming a technology company, creating unprecedented challenges, opportunities, and complexity. ServiceNow delivers digital workflows that create great experiences and unlock productivity allowing companies to execute faster, focusing on innovation and providing great experiences to both customers and employees alike.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our platform and products, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

Position Summary

The ServiceNow Industry team has the privilege to further our purpose to “make the world of work, work better for people” by building industry-specific solutions to customer’s core business needs.  These solutions build on our existing platform and product capabilities with new marketing, partnerships, and (sometimes) out-of-the box product capabilities.   This a top 3 company priority in CY21, with critical sponsorship by our Board-of-Directors and C-suite (including our CEO, Bill McDermott).    

The Head of Industry Strategy will work across the leaders of our industry teams to align, track, and accelerate our overall efforts.  Reporting into the VP, Industry Solutions, Marshall Tyler, the ideal candidate has a combination of strategy and go-to-market experience.  (S)He is able to thrive in high growth, fast paced environments dealing with ambiguous and often complex problems.  This role is full time and structured to support a remote work location anywhere in the United States. 

Responsibilities:

  • Partner with VP, Industry Solutions to build and drive effective solution strategy
  • Own a seat at the table with the Industry Executive Team and GMs
  • Structure complex problems with clear recommendations and data driven assumptions
  • Build key presentations that inform or accelerate decision making
  • Drive ongoing operating cadence – tracking key metrics, business health, learnings
  • Support annual planning (budgeting) process to help prioritize investments across industries
  • Be a 1:Many point of leverage for non-Industry stakeholders to engage with Industries
  • Create scalable market trends and sizing models and data sources
  • Drive additional key projects (e.g., M&A, Persona Library, etc.)

Requirements:

  • 8+ years total work experience with 5+ years post-MBA at a top management consulting firm, private equity, or strategy and operations at a technology company (or similar)
  • Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing. Comfortable in business and technical discussions
  • Experience in building trusting relationships and influencing others (incl. executive audiences)
  • Strong people development and leadership skills; able to manage multiple extended or virtual teams
  • Collaborative team player who is also an independent thinker
  • Self-starter who thrives and can multitask in fast-paced and often ambiguous environments
  • Expertise in the enterprise software/ SaaS industry a plus

We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

More Jobs at ServiceNow

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ServiceNowFind similar jobs like this