IMS System Programmer
Provide premium software support and services to Ensono mainframe clients as they relate to Mainframe IMS systems.
What you will do:
• Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to IMS and related OEM software products.
• Provide primary support for reported problems related to IMS and related OEM software products.
• Provide support on 24 x 7 x 365 basis across multiple time zones.
• Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes).
• Provide key support for customer migration services (new customer transitions) as they pertain to IMS and related OEM software products.
• Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
• In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans.
• Adhere to a schedule that efficiently manages resources and allows timely implementations.
• Follow ITSM change control procedures
What you will need:
• •Bachelor’s degree required and/or equivalent work experience.
• •10+ years of professional experience in IMS for administration and systems programming support. CA and IBM tools for IMS a plus
• •Extensive experience with the following:
· Knowledged in best practices of software management, maintenance and documentation
· Configure and manage IMS in a parallel sysplex environment
· Develop innovation, strategies, processes and best practices in IMS systems programming
· Reviewing new versions of IMS for functionality, advising how they benefit the client
· Troubleshooting and solving of IMS System and database issues
· Evaluating change requests and determine impact to assigned clients
· Vendor consultations for problems and questions
· DR recovery of application objects
· Troubleshooting and solving production database issues
· Supporting multiple customer for after hours on-call
· Database Administration
· Knowledge of IMS database organization using access methods of VSAM and OSAM
· Full function database organization types: HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
· Definition and use of LOGICAL databases: HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
· Knowledge of Fast Path databases (DEDBs)
· Database Design and related utilities
· DBD source coding and DBDGEN
· PSB source coding and PSBGEN
· How databases are processed using secondary indexes (PROCSEQ=)
· Correct usage of PROCOPT= to minimize database locking
· Understanding of path calls
· Understanding of bi-directional logical relationships
· Understanding and use of Data Set Groups
· IMS commands related to ACB and FORMAT changes
· Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
· Support planned (disaster recovery) and unplanned (emergency) database recovery activities
· Knowledge of log archive and change accumulation utilities
· How to perform a log archive on demand
· Knowledge of IMS DB recovery utility
· How to use DBRC to generate JCL for forward recovery and point-in-time database recovery.
· Identification and resolution of performance issues
· Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
· A solid working knowledge of SMP/E and its role in the installation process
· Solid understanding of IMS database structures
· Understanding of IMS connect
· Understanding of MFS for IMS message formatting
· Understanding and use of Compression routines
· Understanding and use of Randomizers
· Strong JCL skills
· Understanding and use of Assembler
· Understanding of exits in the install process
· Understanding and use of the IRLM in a data sharing environment
· Extracting information from IMS logs
· Using DBRC to monitor database activity
· Self-motivated and able to work independently.
· Demonstrated ability to respond quickly and effectively to support requests from multiple clients
· Must be able to multi-task and work under short deadlines and in high pressure situations.
· Excellent communication skills (written, verbal and presentations)
· Ability to work as part of a team, as well as independently.
Location and Standard Working Hours:
· Location: DG/Conway
· Shift: 8Am to 5 PM , local time
· Oncall, overtime and scheduled weekend work required