Information Security Manager - Governance & Strategy at JPMorgan Chase

| Chicago
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Job Description

We are currently sourcing a specific role within the Commercial Banking (CB) - aligned Cybersecurity and Technology Controls (CTC) organization for a Strategy & Business Services Lead.  The role involves working directly with the CTC CB leadership team (EDs/MDs) in creating the strategy and partnership with the business, technology colleagues, human resources, and finance & business management team, and also having day to day responsibility for ensuring business delivery, while also governing the risk and control health of the organization.  The role also requires strong partnership with the CTC Business Strategy & Transformation product team and the CTC Governance Risk and Controls organization to ensure comprehensive and proactive oversight and reporting.   

The CTC CB Strategy & Business Services Lead must have proven strategic and execution experience with collaboration and influencing skills in large matrix organizations.

 

Primary Responsibilities:

  • Manage and drive the team’s business processes including Executive Reporting, business reviews and senior forum/committee coordination
  • Develop, enhance and execute strategic roadmap for the Commercial Banking Protect the Client program
  • Develop and execute a transparent and proactive communications plan, both internally within the team and with partners and stakeholders, including maintaining an intranet/confluence digital presence
  • Support the management team as a point of contact and coordination of GTOC and CTC deliverables, such as OKRs
  • Assist the management team with ad hoc special projects on issues spanning across CTC CB, including establishing a framework to support both the CB and CTC product architecture initiatives
  • Analyse and assess team processes and develop reengineering plans to constantly improve products that are delivered to our customers

Expectations & Desired Qualities/Experience:

 Business Results

  • Drives and influences the strategic technology roadmap of the team to enable business goals
  • Guides implementation of high quality solutions through collaboration and leadership
  • Identifies new opportunities to influence the team’s strategy

Client/Customer Focus

  • Partners closely with and acts as a trusted advisor to stakeholders across the firm in order to influence strategic priorities
  • Establishes meaningful relationships for the benefit of the team to foster alignment and collaboration across the organization
  • Proactively identifies collaboration opportunities across the firm in order to promote solutions at scale
  • Ensures clear and consistent communication channels and cadence with stakeholders
  • Pilots experiments to existing processes that seek improvements

Teamwork and Leadership

  • Supports an environment that identifies opportunities to develop others through mentorship and leading by example
  • Consistently identifies opportunities to increase focus on and improvement of learning activities to benefit employees across the firm
  • Operates with a high level of integrity and promotes a culture that demonstrates these behaviors; challenges and suggests correction when needed
  • Consistently focuses on bringing talent into the firm
  • Publicly recognizes successes of others through internal forums
  • Creates a safe environment for experiments and failures in order to learn quickly

Risk and Controls

  • Leads by example, exhibiting robust risk measures while advocating for adherence throughout the development lifecycle

Skills:

  • Positive attitude and aptitude to learn
  • Proactive mindset with a bias to action.  Anticipate issues and suggest judicious solutions, prompt management to take actions and drive results for the group
  • Highly organized and ability to drive successful completion of projects related to the group’s business processes – while managing upward and around
  • The capacity to structure and oversee multiple, time sensitive projects or processes – recognizing that priorities can change and work plans can be dynamic
  • Ability to navigate the organization, interface with all levels of management and employees, in a fast paced dynamic environment with changing requirements
  • A highly collaborative and persuasive style. Outstanding listening abilities with strong interpersonal skills
  • Strong verbal and written communication skills coupled with expert knowledge of Microsoft office suite

 

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

About the Team

The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm’s cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group’s number one priority is to enable the business by keeping the firm safe, stable and resilient.

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AWSLanguages
    • CloudFoundryLanguages
    • AzureLanguages
    • KubernetesLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • AccessDatabases
    • CassandraDatabases
    • DB2Databases
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • DynatraceDatabases
    • Splunk Databases
    • PromtheusDatabases
    • GrafanaDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

Chicago, IL

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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