IT Business Systems Analyst

| Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.


If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.


Department Overview
Would you like to become a part of a company that uses the newest technology platforms in communications, software, video and services? Do you want to work with people who help save other people’s lives? Do you consider yourself to be a creative thinker and complex problem solver? If the answer is yes, join our rapidly expanding IT Sales Organization.
The Salesforce business system analyst role is in the Customer Experience & Insights department within IT at Motorola Solutions. Our IT organization isn’t just here to support our business. We’re here to reinvent it – by changing the way our customers, partners and employees interact with our company. To do that, we’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
Job Description

The IT Business Systems Analyst supporting sales and marketing teams will work with business users, product managers, IT resources and third-party implementation partners. 

This role typically has the following responsibilities: 

  • Working with stakeholders to gather requirements for various projects

  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, developing and implementing solutions

  • Translate basic business problem statements into business requirements, or user stories

  • Conducting meetings, presentations and user demos

  • Managing projects, developing project plans, and monitoring performance

  • Providing support to business partners in Sales applications

  • Experience in developing test scenarios

  • Testing developed solutions to meet business requirements 

  • Working knowledge in configuring Salesforce and performing admin activities

  • Stay current on changes/upgrades to the Salesforce releases

  • Experience working with global team

Desired Skills/Qualifications:

  • Strong interpersonal, communication and negotiation skills

  • Strong verbal/written communication & data presentation skills, including an ability to effectively communicate with both business and technical teams

  • Working knowledge of Salesforce, and Oracle CPQ (Quoting) applications

  • Certified Salesforce Administrator is a plus

  • Knowledge of Agile development methodology and Jira

  • Ability to influence cross-functional team members

  • Keen attention to detail and complex problem-solving abilities from an operational and technical perspective

  • Motivated self-starter who can effectively work under pressure and manage multiple priorities

  • Strong multi-tasking and organizational skills with the ability to work under short deadlines


Basic Requirements

Bachelor’s degree with 5+ years of professional experience or Master's degree with 3+ years of professional experience

Vaccine Requirement

Motorola Solutions is a U.S. Federal contractor and must comply with the recent U.S. Government Executive Order requiring that Federal contractors ensure that their U.S. employees are fully vaccinated against COVID-19 by January 4, 2022. Accordingly, Motorola Solutions requires all US employees, even those working from home, to be fully vaccinated unless entitled to a reasonable accommodation based on a qualified medical condition or religious belief.

If you are unable to be fully vaccinated due to a qualified medical condition or religious belief, you will be required to apply for a reasonable accommodation prior to moving forward with the recruitment process. As a part of this process you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, an offer for employment will not be made.


Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • AWS (Amazon Web Services)Languages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
More Jobs at Motorola Solutions189 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Project Mgmt
new
Remote
Data + Analytics
new
Remote
Operations
new
Remote
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
HR + Recruiting
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Internships
new
Chicago
Data + Analytics
new
Chicago
Internships
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Marketing
new
Chicago
Developer
new
Remote
Operations
new
Remote
Finance
new
Chicago
Operations
new
Remote
Developer
new
Remote
Operations
new
Remote
Design + UX
new
Chicago
Developer
new
Chicago
Operations
new
Remote
Operations
new
Chicago
HR + Recruiting
new
Chicago
Developer
new
Chicago
Marketing
new
Chicago
Developer
new
Chicago
Sales
new
Chicago
Operations
new
Remote
Operations
new
Remote
Operations
new
Remote
Finance
new
Chicago
Developer
new
Remote
Finance
new
Chicago
Marketing
new
Chicago
Operations
new
Chicago
Developer
new
Remote
Marketing
new
Chicago
Operations
new
Remote
Operations
new
Chicago
Finance
new
Chicago
Data + Analytics
new
Remote
Project Mgmt
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Remote
Developer
new
Remote
Operations
new
Remote
Operations
new
Remote
Operations
new
Remote
Operations
new
Remote
Operations
new
Remote
Sales
new
Remote
Operations
new
Remote
Marketing
new
Remote
Project Mgmt
new
Remote
Operations
new
Remote
Operations
new
Remote
Sales
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Design + UX
new
Chicago
Finance
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Internships
new
Chicago
Developer
new
Chicago
Design + UX
new
Chicago
Operations
new
Chicago
Project Mgmt
new
Chicago
Data + Analytics
new
Chicago
Operations
new
Chicago
Internships
new
Chicago
Design + UX
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Operations
new
Remote
Project Mgmt
new
Remote
Developer
new
Remote
Data + Analytics
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Remote
Project Mgmt
new
Remote
Developer
new
Chicago
Project Mgmt
new
Remote
Data + Analytics
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Project Mgmt
new
Chicago
Design + UX
new
Chicago
Internships
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Motorola Solutions's full profileSee more Motorola Solutions jobs