IT Change Management Lead

| Chicago


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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
Job Description

Our company is undergoing a CEO-sponsored initiative to transform into a digital-first, recurring-revenue subscription company. We have a multi-billion dollar revenue stream in the legacy business model, so there is a lot of change to make! As the IT Change Management Lead, you are a critical member of this team. This role will partner with senior leadership within IT and the business, to champion a culture of change and transform this company. The position is located in downtown Chicago. This high visibility role is an ideal opportunity for someone with excellent interpersonal and communication skills.

If you thrive in working across multiple teams, new technology, with an ability to influence business and technical leaders in a fast paced environment, have strong problem solving skills, excellent communication skills, and experience with IT/Agile projects, we want to talk with you. 

Scope of Responsibilities/Expectations:

  • Design change management strategies for large, cross-functional programs. Engage key stakeholders, project sponsors, senior leadership and change team members across the business and IT to get buy-in on the change management needs and strategy for the programs

  • Develop and drive a change management project plan on those projects, coordinating regularly with the IT Lead, project manager, and third-party consultants

  • Advise business project team members on how they can steer change management, communications, and training for their impacted end users successfully

  • Coach and train others in change management best practices to expand the change management capabilities inside the organization

Desired Background/Knowledge/Skills:

  • Excellent written and verbal communication. Extremely proficient at executive communication. Ability to establish context and hit the right tone while communicating with senior level executives. 

  • Team communication and collaboration skills are critical for ensuring the success of the projects. Ability to build relationships at all levels of the organization based on trust, transparency, and by delivering on commitments; 

  • Ability to mentor and train others in change management techniques and standards; ensure the sharing of new ideas/best practices 

  • Excellent interpersonal, conflict resolution, and mediation skills

  • Ability to generate results through influence versus direct authority

  • Ability to drive meetings independently with strong ability to build cross-functional relationships to coordinate dependencies and existing complex processes to deliver on commitments

  • Excellent listening skills with dynamic ability to resolve complex issues in an environment of rapid change positively and professionally; ability to ask penetrating questions, detect unstated assumptions and resolve conflicts

  • Strong organizational and time management skills; ability to balance and effectively prioritize multiple projects simultaneously

  • Can deal with ambiguity and loves to create!

  • Self-directed; able to identify and set priorities with minimal guidance, and then modify these as the situation changes.

  • A strong value system with impeccable integrity, enthusiasm and passion for learning

  • Experience working with IT departments and Agile/Waterfall methodologies preferred

  • Change Management certification and/or other project management certification a plus.

  • Proven experience overseeing large-scale organizational change efforts. This role is focused on change strategy and connecting with others to create change management deliverables


Basic Requirements
  • Bachelor's Degree

  • 10+ years of professional experience, with at least 5+ years of experience in Organizational Change Management (OCM).


Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

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Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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