IT Operations/Support Lead

| Hybrid
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This position is to fill the role of lead IT support staff at the facility which houses and produces our Live Video Stream. The primary work will be to manage, maintain, migrate, and organize the IT operations at this site. Networking experience and knowledge is a prime requirement, but the work can evolve into a broader set of responsibilities over time to cover the Video Production technology depending on experience and proficiencies.

Responsibilities

  • Act as the primary site IT Engineer (Networking, Systems Admin, Production (video/audio) Tech, End User systems)
  • Act as a Liaison between the Business and Production Teams and the Organization's Tech and Development Team
  • Act as a Liaison between our Core Development/IT team (we build our own software) and the Business Teams
  • Assist in building, design, implementation and coordination for upgrades, installations and other IT system development
  • Assist in security operations, processes and rollout of those functions within the organization
  • Assist the primary Facilities manager, Production Lead and other important roles within the organization as appropriate.

Prerequisites

  • Network Engineering, Support and Troubleshooting skills are required
  • Ability to learn new and unfamiliar technologies quickly, as required
  • Ability to work well as a team player
  • Ability to work with minimal supervision as required
  • Good communication skills, Organizational skills, Documentation skills and Interpersonal skills
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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • Objective-CLanguages
    • ReactLibraries
    • Ember.jsFrameworks
    • KubernetesFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • React NativeFrameworks
    • AkkaFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • CouchbaseDatabases
    • DynamoDBDatabases
    • GitHubServices

Location

Rich with restaurants and culture, Fulton Market, once a meatpacking district, now exists as one of the hottest neighborhoods for tech companies.

An Insider's view of IGNA | tasty

What’s the vibe like in the office?

We’re in a fast-paced industry, but no matter how busy people get, no one’s ever too busy to help a colleague out. We’re surrounded by smart, driven people and the collaboration amongst the teams is the reason why we are constantly growing. Plus, there’s free food and puppies to get you through the day!

Mo

Project Manager

How does the company support your career growth?

Because we're on a relatively small team, I feel I'm able to make more of an impact. I often see features I've worked on reflected on the platform in real time: Something that's incredibly satisfying. And best of all, I get to learn from ridiculously talented senior engineers who have become not only mentors, but also close friends.

Div

Senior Software Developer

How does your team reward individual success?

I've been privileged to be involved with tastytrade since its launch and I'm constantly amazed at our growth and what we continue to accomplish as a group. New ideas are encouraged which keeps everything fresh and exciting on a daily basis, which I think is extremely rare in the financial industry.

Robyn

Trade Desk

What are IGNA | tasty Perks + Benefits

Culture
Volunteer in local community
This year, our employees Vonetta and Tracy helped raise money for Chicago Reads, a program to send every child home with a book to read this summer!
Partners with nonprofits
Open door policy
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Hybrid work model
Employee awards
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Our employee assistance program provides support on stress management, dependent/elder care, fitness, and legal and financial issues.
Team workouts
Mental health benefits
Our employee assistance program provides employees and their families with counseling services (general, bereavement, tobacco cessation).
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
tastytrade offers pre-tax commuter benefits for all employees (both public transport and rideshare).
Company-sponsored outings
Free daily meals
Free lunch in-office!
Free snacks and drinks
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Onsite gym
Professional Development
Job training & conferences
Promote from within
Mentorship program
Our engineering team hosts a mentorship program for younger or newer additions to the team.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available

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