Livly is hiring Concierges to join our quickly growing operations team! Residents using the Livly app will be relying on our Concierges to deliver our services. As a Livly Concierge, you will be the face of our company to customers and bring joy into their daily lives, showing them what Livly is all about! 

Who we are: Livly is an operating system for all digital and physical experiences in buildings across the world. Our mission is to create joy through great technology and services - one building, person and digital experience at a time.  

What you'll do in this role:  

• Responsible for logistics coordination and delivery of all services in your assigned building.  
• This includes but is not limited to: package management, order fulfillment of customer requests, coordinator of on-site storage, and waste management.  
• Facilitates efforts with partner services such as dog walking, dry cleaning, and laundry.  
• Assists with management of our essentials store inventory.  
• Helps launch our services in new buildings and locations. 
• Provides cross-functional support to the other businesses, including our short stay and membership amenities. 
• Provides feedback and identifies areas of improvement in processes and technology, driving overall product and service improvement.  

You’ll love this role if you’re:  

• Emotionally intelligent. You make sound decisions and can easily relate to other people.  
• A creative problem solver. You’re as resourceful as they come and can always find a solution. 
• Flexible. You’re able to prioritize, multi-task, and adapt to constantly changing needs. 
• Reliable. People know that they can rely on you to make things happen.  
• People centric. You take pride in being helpful to others and have a customer service mindset.
• A true team member. There’s no one task that’s too small for you to willingly take one. 

What you bring to this role:   

• High School Diploma or GED with 1+ years experience working in a customer/client facing role 
• Tech savvy with the ability to quickly learn new technologies (high proficiency with an iPhone) 
• Ability to work nights and weekends
• Ability to carry up to 50 pounds 
• Ability to navigate between buildings 
• Ability to pass a background check  
• Comfort with pets 

What Livly offers you:  

• Competitive hourly pay. 
• Part-time and full-time employment.  
• The opportunity to be creative, make an impact, and grow professionally while working in a collaborative, high-energy environment. 
• Fun perks like snacks in office, wellness initiatives, team events, and Livly gear.