Senior Manager, Facilities & Office Operations

| Chicago
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We are OppLoans

Growth with a Purpose 

OppLoans is one of the highest-rated online consumer finance platforms in the industry. As a high growth fintech company, we provide simple online financial products with an exceptional customer experience to middle-income consumers who are turned away by traditional financial providers. We continue to experience significant growth year over year with profitable returns each year and employees have the opportunity to make an immediate impact as part of a growth stage, mission-driven company.

What you get to do: 

As our Senior Manager, Facilities & Office Operations you will lead the project management of large-scale office build-outs and renovations, manage the day-to-day office operations, and execute the strategy for optimizing our workplace environment. You will report directly to the Chief People Officer, and partner with internal and external stakeholders to manage these key responsibilities:

 

  • You will partner with designers, architects, and OppLoans Leadership to project manage all phases of office build-outs.
  • You will collaborate with our People and IT departments in onboarding new hires, people moves, and maintenance of our office equipment. 
  • You will manage all Opploans food, snacks, beverage and office equipment vendor partnerships.
  • You will manage three direct reports including an Operations Specialist, Office Services Associate and Guest Coordinator to support the day-to-day operations for the company.
  • You will help plan, coordinate, and offer logistical support to all internal and external company events.
  • You will partner with the Finance team on space planning and optimization and work with the Leadership Team on seating to ensure we have the right team members in the right place. 
  • You’ll ensure our health and safety plans are up to date and compliant and that our workplace is welcoming, inclusive, and accessible for our neurodiverse and ability-diverse workforce.
  •  You will oversee mail activities including the sorting and delivery of incoming mail, as well as the preparation and sending of outgoing mail. 
  • You will roll up your sleeves to execute on day-to-day tasks including stocking snacks, food, managing daily lunch deliveries, and keeping our workplace clean and appealing.

 

What you will bring to the team:

Our ideal candidate will be able to see the big-picture while tracking the most minute of details. You will be able to anticipate problems and demonstrate excellent planning and project management skills. You enjoy balancing strategic and administrative support to all different areas of our company and you will be eager to roll up your sleeves whenever an extra pair of hands is needed; no job is too big or too small. You are able to build stakeholder relationships at all levels of the organization and effectively work through competing priorities to land on the right decision for the company. You are proactive, self-sufficient, accountable, resourceful and most importantly, passionate about applying creative solutions and constant support to foster a workplace that our employees will love. The candidate must have a proven track record of 7+ years managing multiple office build-outs, leading day-to-day office operations experience, and notable wins in optimizing the workplace in unique ways. 

 

Why OppLoans?

Employees Love Working Here

With a dynamic startup culture and great benefits, we’ve attracted top talent and boast one of the most engaged offices in the country. In 2019, we were named the 4th fastest growing company in Chicago by Crain’s Chicago Business, received the 86th spot on the Deloitte Fast 500, and are named one of the best companies to work for in the nation by Glassdoor two years in a row. Check out our Glassdoor reviews to see why our employees love us!

Customers love our product

OppLoans is committed to delivering a best-in-class experience to our customers. Don’t believe us? See what our customers are saying on Google and the BBB! We were also named a number one personal lender by Lending Tree, and a “Leader in Quality and Innovation” by the Center for Financial Services Innovation (FinX). 

Benefits

OppLoans is an equal opportunity employer. OppLoans does not discriminate against any applicant for employment due to age, color, sex, disability, national origin, race, religion, veteran status, or any other protected class.

We offer a competitive compensation and benefits package to support you inside and outside of work as you grow your career with us. Some of these benefits include a 401(k) matching program, paid vacation policy, free PPO medical option with BCBS for Employee Only Plans, dental, vision, and accident coverage, free gym membership, discounted Divvy memberships & ClassPass fitness classes, CTA and Metra benefit programs, casual dress policy, subsidized daily lunches, a stocked kitchen with healthy snacks and drinks, an employee and peer recognition program, and intramural sports leagues. 

Our office is conveniently located in downtown Chicago with panoramic views of Millenium Park and Lake Michigan, with rooftop access. 


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • RubyLanguages
    • ClojureLanguages
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • Monday.comManagement
    • WordpressCMS
    • DocuSignCRM
    • SalesforceCRM
    • MailChimpEmail
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management
    • LatticeProject Management

Location

OppFi is located in the heart of downtown Chicago, adjacent to Michigan Avenue and across the street from beautiful Millennium Park.

What are OppFi Perks + Benefits

OppFi Benefits Overview

Fully stocked kitchen with healthy snacks & drinks available.
Subsidized daily lunches.
CTA & Metra benefit program.
Free gym membership.
Free shuttle passes to Metra stations.
Casual dress policy.
Discounted Divvy memberships.
401(k) match program.
Free OppLoans apparel.
Competitive salary and benefits package.
Fun, fast-paced work environment.
Employee and peer recognition program.
Dynamic start-up culture and environment.
Ability to make an immediate impact in a growth stage company.
Flexible paid vacation policy.
Free health benefit options.
Intramural sports leagues.
Weekly office events (happy hours, massages, game nights, private yoga sessions, catered
breakfasts, etc.).
Dual monitors and stand-up work stations.
Convenient downtown Chicago office located in the heart of the city.
Awesome panoramic office view of Millennium Park and Lake Michigan, with rooftop access.
Equal opportunity employer.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
OppLoans gym is a state-of-the-art fitness center free to all employees, and provides yoga, kickboxing and pilates classes on site.
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

In addition to offering generous insurance benefits and 401(k) matching, we pride ourselves on a fun, collaborative and supportive company culture. Prior to COVID-19, this meant in-office events like game nights, bagel mornings and chair massages as well as semi-annual company parties. With all our teams working remotely right now, we’re holding digital events in their place, like trivia nights, Zoom cooking classes, movie nights, and coffee chats. Through our lifestyle benefits platform Fringe, employees can access discounted services that support a healthy work/life balance. We are always looking for ways to treat our employees well and show them they’re appreciated.

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