Marketo Administrator (Marketing Business Analyst) at OneSpan

| Chicago
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OneSpan is currently seeking a dynamic and detail-oriented with deep technical expertise MARKETING AUTOMATION ADMINISTRATOR to join the Marketing Operations team. The Marketing Automation Administrator will be primarily responsible for creating, testing, and maintaining all aspects of our Marketo instance, and all integrated applications.

The marketing operations team has global oversight and responsibility for the integrated technology stack that underpins the sales and marketing departments and that ultimately ensure leads and contacts get to the right person, at the right time with the most information. The operations team works closely with marketing and sales leadership to create the best possible efficiency gains using state of the art technology and business modelling. As a key member of the broader global marketing team, you will interact with all marketing functions including lead generation, content development, digital marketing, product marketing, and corporate communications. 

We are looking for not only a subject matter expert in marketing automation but also a professional with business process experience in applying technology to bring about improvements and resolutions.

Key Responsibilities: 

  • Ensure our Marketo instance is best-in-class to support global business requirements
  • Operate, configure, troubleshoot, and administer Marketo as well as configuring Salesforce and other 3rd party tools platforms
  • Proactively review and identify areas to increase efficiencies with automation
  • Help evolve the global marketing tech stack administration & execution including evaluating new technologies to build out our stack.
  • Stay on top of marketing automation developments, industry trends, and best practices particularly concerning demand generation and optimized performance, and collaborate with Sr Manager, Marketing Operations on Marketo strategy, architecture, and processes
  • Create functional programs & campaigns at the direction of internal clients within marketing automation and meet key deliverable timelines as well as creating and optimizing automated campaigns, landing pages, forms, etc. in Marketo.
  • Sett up, maintain and optimize lead scoring models in Marketo
  • Implement quality control procedures to ensure campaigns are executed flawlessly, and participate in cross-functional data hygiene/governance initiatives and maintain data quality for the global marketing database.
  • Keep system users informed about system functionality and enhancements
  • Create and maintain detailed documentation including operational processes, workflows, and training documents.
  • Collaborate with the email marketing team to optimize performance
  • Administrator integrated applications (predictive scoring, webcast platform, etc.) and platforms

Minimum Requirements(sometimes called Qualifications and Skills)

  • Bachelor's degree in Marketing or Business or related field
  • Minimum 3-5 years of experience as an administrator in Marketo.
  • Extremely detail oriented, self-starter who can multi-task well in a fast-paced, growth driven environment.
  • Strong organizational skills, attention to detail and flexibility to multi-task across projects with varying deadlines.

Preferred Requirements:

  • Adobe Certified Expert- Marketo Engage Business Practitioner 
  • Experience with Salesforce 
  • Experience with B-to-B results-oriented demand generation and digital marketing campaigns 
  • A working knowledge of data retention practices and privacy laws, including CASL, GDPR and CCPA a plus

About Us:

We offer YOU the opportunity to protect the world from digital fraud.  You hold significant responsibility and accountability; your work makes an impact. We move quickly to stay on top of the latest technology and industry trends which inform and help your work.  If you want to join a team that helps organizations secure their digital transformation, we want to “meet” you!

We know it takes people with a diversity of perspectives, ideas and culture to make our company succeed   We are committed to building a community of belonging and meaningful connections. We believe that hiring the best talent, will lead to the creation of better products and services.

OneSpan is an Equal Opportunity employer.  For more information please visit our Privacy Center 

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries

Location

Our company is in the heart of downtown with easy access to public transportation, bars and restaurants. Plus we have amazing views!!

An Insider's view of OneSpan

What's something quirky about your company?

My co-workers are not just those sitting next to me. I collaborate with people from around the world on a daily basis.

Tim

Website Manager

What does your typical day look like?

Some days, even before 9 a.m., I’ll speak to a product manager in France, a sales rep in Turkey, a marketing colleague in Montreal, and a business solutions manager in Belgium. I’ve never had the pleasure of working with such a wide variety of people and cultures. It makes OneSpan truly unique in my career.

Sam

Product Marketing Manager

What are some things you learned at the company?

Collaboration is key. Cross-departmental meetings are designed to help us align on challenges. We all unite to overcome any difficulties, where it feels like I’m helping them as much as they are helping me. Working together is one of OneSpan’s biggest values. Not only does the company preach teamwork, but it really values it.

Richa

Enterprise Data Analyst

What is your vision for the company?

We will transition from software-based offering to a services offering, this will allow our customers to consume ID verification and authentication in simple and cost-effective way. Our ability to keep up and excel in the delivery of security-as-a-service will require a concerted effort by the company and its people to be increasingly agile.

Scott

Chief Executive Officer

What makes someone successful on your team?

A passion for teamwork and desire to work collaboratively with a focus on the future; a strong desire to roll up their sleeves and think beyond their job description; a drive to put customers above all else; and a compulsion to learn and grow rather than maintain the status quo.

Tracy

Chief Human Resources Officer

What are OneSpan Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Beer & wine happy hours!
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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