Career Area:
Information Technology
Job Description:
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
At Caterpillar, a brand recognized the world over, your office could be closer than you ever realized. Caterpillar's highly flexible work environment fosters a culture to inspire unconventional ideas to accomplish remarkable results. With life demands ever-changing, Caterpillar provides employees the autonomy to choose their work location based on their daily commitments and how/where they work most efficiently and effectively. It's time to start building what matters most, your career!
When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power the world we live in - the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.
Job Purpose:
This Network LAN/WLAN Manager is a leader for a diverse team of approximately twenty individuals comprised of Caterpillar full-time, agency and managed service partners delivering the following services:
• Network administration and support for LAN and WLAN (Access to Distribution to Core)
• Network Access Control (NAC) management and administration using Cisco ISE
• Network tool application support (Cisco Prime, DNA, ISE)
• Network design and implementation in support of facility initiatives
• Enterprise network architecture for LAN, WLAN, and NAC technologies
• Procurement of network components, software, global maintenance agreements, and statement of work contracts
• Asset management of LAN, WLAN, and NAC assets
• Vulnerability management of LAN, WLAN, and NAC components
Description:
This Information Technology Manager role ensures prompt network support (LAN/WLAN/NAC) is provided in the America's region (US, Canada, Mexico, South America). Additionally, this role is indirectly accountable for providing support via IT partners, for the following regions and/or business units:

• Asia Pacific region
• EAME region
• PSLD
• BCP
• Cat Financial
• Solar

Primary duties include:

• Provide leadership and career development support for the Network Services LAN/WLAN/NAC team
• Provide network support for diverse enterprise systems, applications, and initiatives
• Monitor and drive improvement to LAN/WLAN/NAC network services
• Manage an IT expense budget of $16M+ USD / year
• Manage the Offer-to-Sell process for LAN/WLAN/NAC services
• Manage relationships with internal and external suppliers
• Manage procurement of network components, software, global maintenance agreements, and statement of work contracts
• Manage strategic IT projects including the continuous refresh of enterprise network infrastructure
• Manage the development of strategic IT roadmaps for LAN/WLAN/NAC services
• Manage risk vulnerabilities for LAN/WLAN/NAC components
• Serve as escalation point for Priority 1 and 2 service tickets as defined by ITSM processes

This role contributes to improvements in cost efficiency and quality and works closely with management, business managers, and internal customers. The role also works closely with network and security architects to explore alternatives and generate appropriate strategic, multi-year, service IT roadmaps and drive appropriate standardization across infrastructure landscapes. This individual participates in all objective setting and business planning processes. This role ensures standard work is defined, monitored, and supported to ensure the scope of network services achieve and maintain compliance to internal policies and procedures, including those relating to Cybersecurity and IT General Controls.
Basic Requirements:

• Requires a relevant degree and/or 10-15 years of progressively complex experiences.
• Requires previous technical or leadership experience in related infrastructure with a broad background in systems hardware, system software, support, and development methodologies.
• Previous business planning, project management, and customer needs management.
• A broad knowledge of one or more applications or infrastructure components.

Top Candidate Will Also Have:

• Previous network and/or datacenter experience is desired.
• Good interpersonal, teaming, leadership, and communications skills

Additional Details:
Location: Dallas, Texas; Nashville, Tennessee; East Peoria, Illinois
Employee benefit details:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary, because we value your performance. We offer a total rewards package that provides day one benefits [medical, dental, vision, RX, and 401(k)] along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Final details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Submit your information to our Talent Network here .