Office Manager/Executive Assistant at Paro

| Chicago
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This position is responsible for managing day to day office administrative office operations at Paro, will support the CEO as an Executive Assistant and will partner with the People Team to ensure all new hires & guests are given a top notch experience when they visit or join Paro.

Why Paro? 

Vision: We are creating an alternative employment model for the future of finance work. By capitalizing on the rise of the freelance/gig economy, we are disrupting the $150bn antiquated accounting industry. 

Through technology, we bring work directly to the highest quality finance and accounting professionals and provide them with the tools they need to manage and grow their own books of business. At the end of our day, our purpose is simple: Empower people to do what they love.

Culture: Collaboration is key to the Paro Home Team. Together, we curate an open environment and encourage constant feedback to create great experiences for our freelancers and guarantee success for our clients. We live and breathe our values and have a whole lot of fun along the way. 

What We Do

We help growing companies gain confidence in their finances. Paro matches businesses with the highest vetted bookkeepers, accountants, financial analysts, and CFOs who provide remote, on-demand, hourly support when clients need it. We only accept 2% of applicants into our highly curated network of experts, so clients know they’re working with the best of the best. 

What You’ll Do:

Office Management

  • Manage relationships with office and facility management vendors and other service providers 
  • Liaison with landlord and building maintenance for repairs, security, key requests, etc
  • Order supplies, snacks, etc. on a weekly basis as well as coordinate catered breakfast each Monday morning for the office
  • Ensure cleanliness around the office, lead office-wide desk clean ups, post  lunch cleanup, etc. 
  • Address employees questions/concerns on office-related topics
  • Plan in-house and off-site activities such as company events, celebrations, and meetings
  • Perform additional duties and assignments that provide the best work environment for our people to focus on generating success in their roles
  • Function as reception for greeting and directing guests to Paro

Executive Assistant

  • Calendar management and  scheduling to support the CEO 
  • Liaison with the board members to set up and organize board meetings
  • Support the CEO with administrative functions as well as booking  travel 
  • Brand ambassador representing Paro and the CEO of Paro 

People Operations  

  • Responsible for employee onboarding (sending offers, new hire day 1 set up, onboarding sessions)
  • Support recruiting with greeting candidates, interview flow & scheduling candidates 

Skills You'll Need:

  • BS/BA in human resources, business administration or relevant field
  • 2+ years experience in HR Coordinator/Specialist or Office Manager role.
  • Excellent verbal and written communication skills as well as sound judgement/problem-solving skills
  • Strong organizational skills to manage multiple tasks in high activity, dynamic environment with accuracy and attention to details
  • Ability to maintain confidentiality of highly sensitive information

Our Values

At Paro, we pride ourselves on our strong value-oriented culture—which we created together as a team—and look to bring on new team members who also embody these values. 

Enjoy the journey  

We bring energy to an antiquated and stale industry  

We embrace fun  

We don’t take ourselves too seriously  

 

Have each other’s backs  

We are a team; we win together and lose together  

We can handle anything  

We feel confident to take risks because we serve as each other’s safety net  

We are a community, not just a workplace  

 

Do the right thing  

We don’t cut corners; we take a long-term view of success  

We deposit in the Karma bank  

We are loyal to clients and freelancers  

We are transparent and don’t hold ulterior motives  

 

Take Smart Risks  

We believe that trying and failing is better than not trying at all  

We think creatively about obstacles  

We challenge assumptions  We are nimble  

 

Never settle  

We invent new ways to do what we do  

We want to be comfortably uncomfortable and encourage each other to take on new and more challenging projects  

We are each accountable for every team member being their best and push each other and give others permission to push us 

 

Be yourself  

We bring our whole selves to work; we're cool with who you are, professional and otherwise!  

We recognize that everyone brings something important to the table and that conflict helps us grow

We are sensitive to our differences; we value being yourself while making space for others to be themselves  We are committed to creating a culture of inclusion as we grow

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • CodeIgniterFrameworks
    • Node.jsFrameworks
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • LookerAnalytics
    • InVisionDesign
    • SketchDesign
    • Aha!Management
    • WordpressCMS
    • HubSpotCRM
    • OutreachCRM
    • SalesforceCRM

Location

We have a great location in River North! The office is steps away from public transportation.

An Insider's view of Paro

What projects are you most excited about?

I'm most excited about making an impact on how we view learning as professionals. We’re developing an end-to-end training enablement solution for all the professionals in our network, with a training library that ranges from writing the perfect SOW to using emotional intelligence to build better relationships with customers.

Amanda

Senior Manager, Expert Training & Enablement

What makes someone successful on your team?

They never settle, take smart risks, and do the right thing (always). We look for people who align with our values, who work hard and love being part of a team, who aren't afraid to take on a lot and learn as they go, who are scrappy and resilient.

Jon

VP of Growth

What is your vision for the company?

My career has shown how investments in people, technology, and operational excellence can drive marketplaces to new heights. At Paro, these investments have already pointed us towards more predictable growth. I'm excited to accelerate shaping the future of work as we scale our professional services marketplace.

Anita

Chief Executive Officer

How would you describe the company’s work-life balance?

Paro's remote first strategy exemplifies its mission to modernize employment options in the finance and accounting industry. The flexible work culture allows me to make it to preschool and daycare pick-up every day. The additional family time is important to me and something I really value.

Ivette

Senior Manager of Lifecycle Marketing

What are Paro Perks + Benefits

Paro Benefits Overview

In addition to competitive salary and stock options, Paro offers a comprehensive benefits package including medical (BCBS), dental and vision insurance, 401(k), parental leave, etc.

Additionally, at Paro, we:
* Generally work remotely. We think virtual first and plan time together (when safe to do so). We have teammates across 11 states and 4 different countries!
* Recognize the need for time off: Any month without a federal holiday has a designated Paro holiday as a chance to enjoy a long weekend and recharge. We also offer unlimited PTO.
* Prioritize Diversity, Equity, & Inclusion all in all facets of our business
* Acknowledge the importance of mental health: this year, we participated in NAMI Walks and started offering our employees a Calm subscription.
* Want you to be you: Enjoy a casual, dog-friendly environment in River North when you choose to come into the office

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Paro Social Club DEI Committee
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
All Paro employees have participated in unconscious bias training.
Hiring Practices that Promote Diversity
We focus on using unbiased hiring practices that promote diversity, inclusivity and equality.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Paro offers an annual stipend for health & wellness.
Team workouts
Mental Health Benefits
Paro offers employees mental health benefits through our medical providers, tele-health & EAP. We also offer a Calm subscription to support our employees in practicing mindfulness.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We are a remote-first company that plans time together.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We have an unlimited PTO policy.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Paro offers monthly "lunch pods" where employees can get together virtually for lunch with a company-provided food credit.
Happy Hours
Parking
Parking reimbursement for optional in-office working days.
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Paro provides 2 weeks of onboarding training. Additionally, our team participates in Sales Kickoff weeks, Engineering Summits, and Management Training programs.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks

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