Operations Analyst

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Apply now
The Operations Analyst is responsible for coordinating and/or executing plans to ensure that technical solutions and operations processes meet the needs of the business, employees and customers in a fast-paced, dynamic environment. This role provides the opportunity to make a large impact on the company and offers hands-on experience working with digital technology solutions, cloud solutions and development operations.


This role is part of the Technology Operations team and executes on operations tasks, while driving measurable improvements in process and efficiency throughout the company. You will be expected to be proactive, organized and autonomous as you work
on assignments with teams. We are looking for resourceful and creative problem solvers.



Responsibilities



  • Manage daily operations of Technology Operations team; Technology Operations Calendar tasks, internal company-wide and cross-team communications
  • Prepare timely and accurate monthly / quarterly / periodic compliance and security
    reports
  • Research, execute plan and report on status for specific IT / Technology Labs projects and tools, as determined by manager
  • Coordinate and/or execute plans to ensure that technical tools and solutions meet the needs of the business
  • Collaborate with cross-functional team members to understand the project objectives, timeline, budget and schedule
  • Communicate progress, reports and results to ensure that our teams have all relevant information necessary
  • Assist with execution of new technology offerings, as determined by manager
  • Proactively raise internal operational process issues, opportunities, risk




Qualifications, Experience, Knowledge, Skills


  •  Bachelor’s Degree
  • Ability to meet deadlines, work independently on assignments and with teams
  • Multitasking, attention to detail and ease of learning new technologies are highly desired for the position
  • Positive can-do attitude, solutions oriented
  • Excellent analytical, decision making and problem solving skills
  • Strong sense of collaboration, ownership, urgency and client commitment
  • Outstanding verbal and written communication, organizational and prioritization skills
  • Ability to communicate effectively with different levels of management, as well as business and technical employees
  • Demonstrated ability to be productive with minimal supervision
  • Must be comfortable with agile project management and adaptable to changing requirements and priorities
  • Familiarity with OWASP and various web-based security a plus
  • Familiarity with CMS systems (Sitecore, WordPress or similar) a plus
























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Send resume to [email protected]
Apply now
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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • WordpressCMS
    • SitecoreCMS
    • HubSpotCRM
    • SalesforceCRM

Location

One North's office is located just off the Chicago Riverwalk at the corner of Wacker & LaSalle.

An Insider's view of One North Interactive

What projects are you most excited about?

I really enjoy working with “managed apps,” which keeps clients’ sites and applications the most updated. These projects enable me to get a variety of expertise in all the different platforms we support. I’m a part of all our clients’ implementations, which is challenging and rewarding, and enables me to work with all kinds of clients and teams.

Stephanie

Technical Lead

What makes someone successful on your team?

Employees are most successful when they connect our business goals to their personal growth and career goals. One North continues to evolve in a strategic way to develop quality solutions for our clients’ most complex business challenges, so we’re always looking for new ideas and approaches to solve problems.

Sarah

Manager, Talent Development

What is your vision for the company?

Our aim is to help our clients develop and advance their brands through digital strategy, brand & experience design and technology. Whether it’s helping our clients drive revenue, create stickier client relationships or attract, grow and retain talent, we are the glue that helps our clients engage their most important audiences.

John

CEO

How do you collaborate with other teams in the company?

I collaborate with other teams at One North by helping identify everyone's strengths. When we are able to trust each other and collaborate independently, we can do a lot of great things (really efficiently)!

Ryan

Front-end Developer

What are One North Interactive Perks + Benefits

One North Interactive Benefits Overview

Spoiler: it’s more than just swag (although, we have that too).

At One North, we recognize that our employees are more than just digital experience geniuses—they are regular people, too (with regular lives). That's why we've set up a generous employee benefit package to help them maintain a healthy work/life balance.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
One North offers an FSA benefit for health, dependent care, and commuter spending.
Disability Insurance
One North offers free short-term and long-term disability insurance for all full-time employees.
Dental Benefits
One North offers free dental insurance through Principal Financial to all full-time employees.
Vision Benefits
One North offers vision insurance through Principal Financial.
Health Insurance Benefits
One North's insurance through BCBS offers three plans: HMO, PPO, and HSA.
Life Insurance
Wellness Programs
One North offers a discount on monthly health insurance costs for employees who receive an annual physical.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Parking
Recreational Clubs

Additional Perks + Benefits

We recognize that our employees are more than digital experience geniuses – they are regular people, too (with regular lives). That's why we've set up a generous employee benefit package to help them maintain a healthy work/life balance. One North offers flexible health plans to fit your needs, including the option to choose from a PPO, HMO or Health Savings Account. We also offer Dental insurance, Vision insurance, Life insurance, Short & Long Term Disability insurance and flexible savings accounts.

One North's 401(k) plan allows employees to save for retirement through pre-tax contributions along with employer-matched funds for maximized savings potential. Employees are immediately eligible for this benefit, and the plan has no vesting schedule for both employee and employer contributions.

We know how important unwinding can be for inspiration, innovation and productivity. Our full-time employees earn 3 weeks of paid time off in addition to sick time and company paid holidays.

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