Operations Lead at Brain Child Collective (Chicago, IL)
At The Brainchild Collective, we activate every young person’s potential to transform the world through holistic education solutions that help prepare students to live healthy and thriving lives.
As the Operations Lead, you’ll be responsible for bringing that vision to life through the execution of backend logistics for our day-to-day processes.
The Objectives You’re Here To Meet
Build trust with partners, families and team members with diligent attention to detail and accuracy in operational execution.
Ensure that The Brainchild Collective is operationally efficient by optimizing areas to streamline processes, exploring new technologies and minimizing redundancies.
Deliver exceptional customer service through warm, honest and timely communication with our community of stakeholders.
How You’ll Meet Those Objectives
Communicating with clients and partners including being timely in answering phones, responding to parent and client inquiries and overseeing online registration for classes.
Ensuring that data is input accurately across all platforms by maintaining program databases.
Executing instructor onboarding and oversight through HR practices (contract execution, database updates, tech sharing), accounts payable, and calendar/schedule management.
Managing accounts receivable processes with external partners
Managing semi-annual community showcases including parent and instructor communication, ordering supplies and day-of logistics.
Creating project management timelines and tasks.
Effectively communicating relevant details regarding programs in a timely fashion resulting in clarity and efficiency.
What We’re Looking For In This Role
An energetic executor with a reputation for and a genuine sense of satisfaction in supporting teams through task-oriented, detail-dependent work.
Availability to work at our Streeterville office during regular work hours (9am - 5pm) on weekdays.
An individual with extensive experience using Google Apps and an aptitude for learning new technologies to increase efficiency. The Brainchild Collective uses Airtable, Asana, Sawyer and Squarespace to manage our operations. Experience in these platforms is a plus.
An expert in follow-through, demonstrating effective prioritization of tasks, accuracy in work product and attention to key deadlines.
Hard administrative skills and at least two years experience providing organizational or project support through the execution of operational tasks.
What We’re Looking For In All Brainchild Collective Employees
You’re on a mission. You have a sincere sense of purpose and a demonstrated desire to use your skills to make a difference in the lives of young people.
You’re enthusiastic about bold new ideas. You may even have experience working and thriving in an ever-changing, entrepreneurial environment where priorities and projects may be in their infancy.
You’re adaptable. You enjoy bringing order to chaos and, when performance deviates from the plan, you know how to execute corrective measures.
You cultivate belonging. You have a commitment to exploring your role in creating healthy classrooms and workplaces through a lens of diversity, equity and inclusion.
You’re genuinely curious. You’re a lover of new ideas and personal growth and are excited to work on a team that prioritizes learning. You welcome opinions that diverge from your own and celebrate differences in others.
You’re authentic. You prioritize honesty and integrity in your communication, listen to others and respectfully share your perspective.
You’re resilient. You learn from failure and use your natural grit to drive improvement. You know how to laugh at your shortcomings and move past negativity.
You’re supportive. You believe in celebrating success and honoring your team members.
How We’ll Invest In You
Compensation commensurate with experience.
Health insurance through Blue Cross Blue Shield with company covering 25% of premiums
Comfortable work space in Streeterville with high-end amenities including gym, pool, hot tub and recreational space
A flexible, fun, and values-driven work culture
Team outings and happy hours
Unlimited paid time off and a flexible work remote policy
Continued learning with educational opportunities through internal and external facilitators.
Access to a wide network of partnerships and stakeholders throughout the Chicago arts education, social innovation and entrepreneurship communities.
About The Brainchild Collective
We believe social impact is only possible when our leaders have a clear mission guiding them and the well-being to execute with intention. The Brainchild Collective designs, supports and manages educational programs focused on social-emotional learning and leadership development reaching students in partnership with schools and community spaces.
The Brainchild Collective has...
Proven educational products growing exponentially year over year since 2008.
A reliable revenue stream and business model. Through grants, earned revenue and strategic partners, we’ve grown to become one of the largest education programs in Chicago serving roughly 6000 K-12 students throughout the Chicagoland area.
A freshly launched international presence with tangible opportunities for growth in new markets.
Our lead programs...
Design Dance programming is designed to build social-emotional skills in students through the creative art of dance. All of our classes are student-driven, empowering young artists to build creative confidence through the exploration of individual and group work. Each program highlights the many valuable SEL skills generated through arts education, including but not limited to, self-awareness, social awareness, relationship skills, self management, and responsible decision-making.
Prismatic believes a leader driven by purpose can change the world. We teach students to become value-driven leaders, capable of imagining and delivering impactful solutions to social problems. Our programs help students design a future that aligns with purpose, not simply a job title. Prismatic is a laboratory for life, leveraging each student’s unique perspective to imagine bold solutions to social problems and using the fundamentals of entrepreneurship to activate their ideas.
The Brainchild Collective values diversity of perspective and experiences. Non-binary folks and People of Color are encouraged to apply.