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Operations Specialist

| Chicago

Job Title: Operations Specialist

Reports To: Director of Operations

FLSA Status: Non-exempt

 

StratEx Partners handles HR and Payroll services for small to mid-sized companies. The Operations Specialist ensures timely communication and resolution of all banking and tax related matters. Additionally, this individual serves as the liaison between the StratEx staff and the bank.

 

Job Responsibilities/Essential Functions include, but are not limited to:

  • Maintains ACH returns and initiates transactional resolution for each item

  • Initiates stop payments, reversals, deletions and any other one-off banking items

  • Conducts monthly COBRA reconciliation

  • Reconciles various bank accounts

  • Assists in quarterly and annual tax filing

  • Assists in tying out new client prior data to quarterly tax returns

  • Reconciles ACH files to confirm that client payroll deposits are processed timely

  • Processes and submits amended returns on behalf of clients

  • Research everyday tax notifications on behalf of clients

  • Interacts with client directly regarding banking and tax inquiries

  • Assists in auditing printed payrolls

  • Serves as the backup for the Packaging Support Representative

  • Regular and predictable attendance

 

Job Competencies include, but are not limited to:

  • Detail oriented

  • Process driven

  • Ability to research tax matters

  • Critical thinking

  • Effective communication and ability to listen

  • Ability to handle confidential/sensitive information

  • Comfortable communicating with clients

 

Requirements:

  • Bachelor’s Degree required

  • Proficient in Microsoft Excel

  • Basic understanding of Accounting principles

  • Ability to work flexible work hours during busiest time of year

 

Physical Requirements/Work Environment:

  • Must be able to sit at a desk for extended periods of time while working

  • Must be able to proficiently operate a computer and desk phone as means of communication with colleagues and clients

 

Equal Opportunity Statement:

Decisions and criteria governing the employment relationship with all employees at StratEx are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • Constant ContactEmail

Location

We are located downtown in the trendy area of Streeterville, situated right on Michigan Avenue!

An Insider's view of StratEx

What’s the vibe like in the office?

StratEx cultivates an environment in the office where unique perspectives and talents come together to help elevate our product and services for the restaurant industry. After working for StratEx for the past 6 years, I am still constantly learning and growing each day. The team members I work with bring a level of curiosity and quick-wittedness.

Jaclyn

Solutions Engineer

What projects are you most excited about?

I most enjoy the troubleshooting and problem-solving related projects that come with my role. When the unexpected happens, I enjoy being able to take a step back to see how we can provide innovative solutions. The team structure we have at StratEx makes it easy to collaborate and test in our sandbox environments to help resolve issues quickly.

Joe H.

Service Consultant

How has your career grown since starting at the company?

I’ve been with the company for 4 years and have had the opportunity to work in multiple positions throughout my tenure. I started with the company working on the Service Team and now I have more of a leadership role in Client Success. StratEx has allowed me to grow and acquire the skills necessary to succeed while allowing me to pursue my passions.

Lexi

Client Success Manager

What are StratEx Perks + Benefits

Diversity
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table.
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
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