Order Entry Associate
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Overview:
As an ad order entry specialist for Tronc, the primarily responsibility is entering order information into Adit, the print order entry system. Accurate entry of order information is critical to negate revenue loss, impacts to customers and delays for downstream processes. Order Entry Associates work independently with little supervision managing their daily workload within the constraints of competing deadlines.
Responsibilities:- Review client insertion orders for accuracy, resolve IO discrepancies (i.e. correct rate, correct distribution, correct product) and notify Sales Rep/or Support Associate as needed.
- Communicate with Sales Rep/or Support Associate with regards to identified issues on incoming order entry requests.
- Responsible for order entry and verification against customer order. Includes use of multiple systems including Adit.
- Meet or exceed individual productivity goals as directed by Manager. Achieve specific targets for number of orders entered into Adit as well as expected quality of order entry information.
- Prioritize personal work efforts while managing multiple deadlines and service agreements to both internal and external clients.
- Contribute to Order Entry team targets for accuracy and completeness. Specific targets for number of orders checked will be clearly communicated.
Participate in the development of new policies and procedures related to increased quality and productivity, as well as, work environment. - Maintain and actively pursue understanding of the computer systems used in the department and a general understanding of computer systems in general.
- Assist in the mentoring and training of fellow employee’s.
- Cooperate in accomplishing all division goals as directed by Manager.
- Duties include, but are not limited to the following list and the employee may be ask to perform other duties as needed to meet company objectives.
- Prefer G.E. or High School equivalent and one to two years of newspaper or media environment. Preferably in advertising, billing, and/or print production.
- Requires order entry/billing experience. Exhibits excellent communication skills and computer literacy.
- Must have the ability to determine proper workflow for accurate ad order entry, with the ability to work under pressure.
- Type a minimum of 35 wpm.
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