Professional Practices Lead Auditor
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
Discover’s Internal Audit (IA) Department has a commitment to provide insightful perspectives, leverage specialized talent, and deliver a refreshing experience to all of our stakeholders. This commitment is met through collaborative, hard-working, highly motivated, and technically skilled professionals who consistently deliver high-quality work in a challenging and fast-paced environment. IA brings a consultative and progressive approach to their work, which is predicated on a culture of enhancing risk management and business outcomes for Discover, actively contributing to the development of its professionals, and embracing a mindset of innovation and continuous improvement. The department of approximately 150 professionals globally is viewed as a critical piece of the risk management framework and is valued as a trusted voice and indispensable partner.
The Professional Practices Lead Auditor uses operational and technical skills to support the DFS Internal Audit Department objectives. The Professional Practices Lead Auditor position is responsible for supporting the operations of the Internal Audit Department including event management, communications, special projects, and department initiatives.
This role is also responsible for managing projects from inception to implementation and leading project teams to ensure event management, communications, and department projects are completed on time, within budget, and meet business needs.
What You’ll Do
Manages small and large-scale department events, including planning event from start to finish according to requirements, target audience, and objectives; preparing budget, sourcing and negotiating with vendors and suppliers; coordinating all operations; leading promotional activities; and analyzing the event’s success
Develops and manages internal department communication plan in collaboration with executive leadership to ensure a refreshing experience for department members; establishes and manages cadence of relevant, easily accessible content through various communication channels, partners with Discover’s Corporate Communications team to ensure Internal Audit department alignment of best practices
Use operational and technical skills to support DFS Internal Audit Department objectives.
Review business processes, identify and assess controls, and communicate results with clients.
Develop action plans.
Conduct audit reviews to improve controls and efficiencies of the activities reviewed, following DFS Internal Audit methodology — audits and special reviews will be of Direct Banking (Marketing, Operations, Consumer Banking and Credit Risk Management), Human Resources, Finance, Corporate Risk Management, Payment Services, IT General Controls, IT Network and Infrastructure, Models, Corporate Support.
Oversee assigned audit staff through the completion of the entire audit, interview clients, review business processes, identify and assess controls, test key controls, develop findings and communicate with clients to develop and follow up on action plans.
How You’ll Do It
Develop and educate audit team members, defining expectations for their performance.
Administer the opening, review of findings, and closing of client meetings.
Lead periodic meetings with internal audit management and the business units.
Define for audit staff the overall audit scope, providing them with assignments and direction throughout the audit project
Understand how applications and related Information Technology (IT) General Controls support achievement of business processing objectives.
Draft the findings, actions, and report (with the assistance of the audit staff draft the findings, actions and report)
Communicate audit status and findings to key clients. Work with clients to evaluate the adequacy of actions items to ensure they address the root cause.
Develop audit staff and educate team in area of expertise to improve the department skill set. (Define expectations with audit staff at the beginning of the audit. Provide leadership and guidance to team in area of expertise.)
Review staff audit work for completeness, effectiveness and accuracy.
Use knowledge of company/industry practices and processes to define key business risks, expected controls and to assess actual controls
Provide audit supervisor feedback on staff performance to be incorporated into the staff job evaluation.
Work closely with IT, operational, compliance and financial auditors to ensure a comprehensive and coordinated effort in covering the audit entity.
Follow-up on assigned actions from the audit (status updates and verifications).
Qualifications You’ll Need
The Basics
Bachelor's degree in applied sciences, engineering, operations, accounting, finance, business, computer science, data science, or related field
2+ years of experience in applied sciences, engineering, operations, accounting, finance, business, computer science, data science, or related field
Bonus Points If You Have
4+ years of experience in applied sciences, engineering, operations, accounting, finance, business, computer science, data science, or related field
Experience in managing events such as department conferences, town halls, and huddles
Experience in developing internal communications plans and strategies
Practical experience in risk based auditing, compliance, risk management activities or regulatory examinations
Working experience in the financial services, banking, credit cards, or public accounting
Experience in project management or Agile methodologies
Experience with automated work paper system (Pentana)
CIA, CAMS, CRMC, CPA, CISA, or related certification
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The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.