Receptionist

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About The Role

The Receptionist is one of the keepers of culture at Yello, ensuring that every call and every office guest receives a warm Yello welcome. This position is the first point of contact for the office and positively reflects the Yello brand to all guests and employees. The Receptionist is responsible for assisting in the smooth day-to-day operations of the office. The role will include daily tasks such as answering calls, greeting guests, stocking supplies, and completing various administrative assignments. 

Since we are looking for a Receptionist who has strong communication and a friendly demeanor, we are requiring a cover letter in order to be considered for the position.  When submitting your application, please let us know why you believe you are the best fit for the position AND tell us something that you are passionate about (i.e. a favorite hobby, charitable cause, your grandma’s beloved chicken parmesan recipe, etc.).  We look forward to getting to know you!

How You'll Make An Impact

  • Greet guests and employees 
  • Manage conference rooms, maintaining a tidy presentation of all meeting spaces
  • Assist with meeting room setups and needs
  • Coordinate pick-up of mail and package services, along with signing for and distributing all packages
  • Maintain the office appearance, cleanliness, and order
  • Assist Operations team with internal events, i.e. event set-up and visitor management
  • Help plan all-company events and logistics (Holiday Party, Summer Party, etc.)
  • Assist with other projects as needed

What We're Looking For

  • 1-3 years of relevant experience 
  • Ability to work in-office from 8:00 AM to 4:30 PM Monday through Friday
  • A friendly, customer-service attitude with a focus on responsiveness, follow up, and follow through
  • Adaptability and ability to jump into new situations with enthusiasm; Ability to remain energetic and positive in a fast-paced environment
  • Impeccable organizational skills and ability to balance multiple projects at one time are a must
  • Strong written and oral communication skills 
  • Must be a team player; sense of humor a plus
  • Know when to manage problems and when to escalate them
  • Ability to quickly learn new tools and technologies
  • Familiarity with G Suite of products (Google Docs, Drive, Forms, Calendar) and Slack a plus
  • Experience working with sensitive and confidential information 
  • This role frequently moves/lifts/carries boxes, equipment, etc up to 25 lbs.
  • Must be able to sit or stand for continuous periods of time
  • Yello reserves the right to assign or reassign the responsibilities and requirements to this job at any time

Additional Information

We are the trailblazers in our space and we continually strive to learn and grow, but there is always time to celebrate a colleague's birthday or a recent success. We dress casually, have one of the best views in the city and the whole team sports Apple laptops. Our CEO Jason Weingarten and President Dan Bartfield always have their office doors open. And with opportunities for professional advancement, medical, dental and vision insurance, and a 401K match – Yello has you covered.

  • The Receptionist role is an hourly position that offers a generous PTO policy.
  • Yello is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
  • Candidates local to Chicago are preferred.
  • You must be authorized to work in the United States.
  • Must be able to sit or stand for continuous periods of time
  • This role frequently communicates/interacts with individuals, must have strong written and oral communication skills
  • Yello reserves the right to assign or reassign the responsibilities and requirements to this job at any time
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What are Yello Perks + Benefits

Yello Benefits Overview

Health
Wellness
Financial
Giving
We've got you covered!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
DEI Council Women@Yello YelloPride YelloBrigade
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Company sponsored short-term disability insurance covers 100% of annual salary for up to 13 weeks.
Dental insurance
Vision insurance
Health insurance
Life insurance
Company sponsored life insurance is equal to 1 times an employee's annual salary.
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Yello provides employees with a 401(k) matching plan managed by John Hancock. We match 3% of contributions with a 4-year vesting schedule.
Company equity
Yello offers equity to employees at their 1 year anniversary.
Performance bonus
Yello's performance bonus is an annual bonus of up to 10% of an employee's base salary. Payout is based on company and individual performance.
Charitable contribution matching
While we don't match yet, we value giving back to causes that create a positive social impact. Through Percent Pledge, we help employees seamlessly give monthly to their favorite causes
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Yello offers employees professional development opportunities like the ability to attend job-related conferences and seminars.
Tuition reimbursement
Lunch and learns
Yello hosts lunch and learn meetings twice per month.
Promote from within
Continuing education available during work hours
Yello has a 'Learning Day' every 2 weeks on Friday to allow employees to set aside half a day for learning of any kind.
Online course subscriptions available

Additional Perks + Benefits

Yello is dedicated to supporting career progression through professional development opportunities, mentorship and continued education. We offer student loan repayment plan and a 529 plan contributions through BenefitEd to help support your financial health. There is a monthly fitness reimbursement for your physical health, and quarterly volunteering opportunities to give you a chance to give back while you connect with coworkers.

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