Registered Nurse Care Manager at VillageMD

| Chicago
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Join VillageMD as a Registered Nurse Care Manager 

Join the frontlines of today's healthcare transformation 

Why VillageMD? 

At VillageMDwe're looking for a Registered Nurse Care Manager to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results. 

We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.  

Could this be you? 

As an extension of the primary care physician’s (PCP) care team, RN Care Managers are responsible for providing a variety of Care Management services within a PCP practice(s) targeting patients identified as high risk and/or those who are experiencing barriers to meeting their healthcare goals. Principle Care Management services include, but are not limited to, performing comprehensive assessments, developing patient-centered care pans, providing episodic and longitudinal care planning. RN Care managers also monitor acute facility stays and discharges, provide disease education and empower patient’s ability to develop self-management skills. 

How you can make a difference 

  • Actively engage and collaborate with PCP’s and office staff in identifying high-risk patients 
  • Employ motivational interviewing skills to elicit optimal member engagement/outcome 
  • Perform comprehensive assessments for both physical and psychosocial risk factors that support individual patient needs while identifying and addressing barriers 
  • Communicate assessment findings, care plan goals, interventions and outcomes to PCP, patients and caregivers in a timely manner 
  • Monitor patient’s acute stays, perform post-discharge follow up calls and continuously assess risk of readmissions post-discharge 
  • Identify and support practice needs for structured on-site Care Coordination presence in alignment with program model 
  • Maintain a core understanding of population management as it specifically relates to high risk patients 
  • Provide chronic disease education and symptom management teaching to patients and caregivers 
  • Assess medication adherence and perform comprehensive medication reconciliation 
  • Address Gaps in Care for High Risk patients engaged in Care Management services 
  • Document clinical interventions in applicable care management software systems 
  • Develop and maintain effective professional working relationships with assigned PCP practice(s) 
  • Engage patients in a variety of settings, determined by program models and initiatives 

Skills for success 

  • The ability to be flexible in an ambiguous and dynamic environment 
  • The ability to adapt quickly to changing demands in the healthcare industry 
  • A service orientation and a “can do” attitude 
  • A willingness to learn on your own and take initiative 
  • Displays Strength-Based Approach to collaborative problem solving 
  • The ability to receive feedback and apply it to work performance 
  • Demonstrates consistently, strong ethics and sound judgement 
  • Effectively engages diverse populations (age, ethnic groups, socio-economic levels, etc.) and provide culturally sensitive coaching, education and assistance to members and their families 
  • Experience in conflict management and problem resolution 
  • A low ego and humility; an ability to gain trust through good communication and doing what you say you will do 

Experience to drive change 

  • 2+ years of direct, clinical nursing experience 
  • Registered Nurse with licensure in the state of practice 
  • Care management experience in a setting that requires assessment, critical thinking and application 
  • Comfort with technology including Microsoft suite of products 
  • Utilizing a variety of electronic health records including data capture, data mining and reporting 

How you will thrive 

In addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1.  

Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.  

Our unique VillageMD culture – how inclusion and diversity make the difference 

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Those seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.  

Explore your future with VillageMD today. 

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases

Location

We are in the heart of downtown Chicago - accessible to all trains and plenty of food/drink options nearby!

An Insider's view of VillageMD

What's the biggest problem your team is solving?

Aggregating disparate sets into one consumable interface is difficult. We constantly think about how to solve it faster and better while keeping it flexible and scalable.

Mario

Principal Software Engineer

What makes someone successful on your team?

It’s an individual’s willingness to get into the details, fully understand the current path to delivery, and think critically about the problems that face providers today that will make them successful at VillageMD.

Dave

Director, Product Development

What’s the vibe like in the office?

The office vibe is centered on holding our work to high standards while maintaining an environment focused on fun and collaboration. My coworkers and I will often be working on completely unrelated projects, but when we hit a roadblock we step back and ask each other for feedback and help. That’s usually when we find the best solutions.

Emily

Healthcare Informatics Analyst

What are VillageMD Perks + Benefits

VillageMD Benefits Overview

We offer competitive bonus, great benefits, generous PTO, strong parental leave policy, and 401k with a match. We are conveniently located near Metra and L trains, and offer commuter benefits. We offer schedule flexibility and work from home options. And, last but certainly not least: loads of snacks and fresh ground whole bean coffee!

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

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