Resource Manager
We are looking for a Resource Manager who embodies our culture and will help us take our team to the next level by managing resource allocation across our competency teams. This role will involve significant use of OpenAir to monitor and track resource forecasts and utilization. As a result, this team member will also serve as the primary administrator to support OpenAir configuration and reporting. This role will ensure we utilize the best mix of talent in order for our teams to deliver exceptional work to our clients. This role requires strong collaboration skills, an upbeat, positive attitude and a willingness to problem solve in an ever-changing environment!
Responsibilities:
- Plan, organize, prioritize and handle multiple tasks in a collaborative work environment
- Understand the detail and depth of each team members skill set including strengths and unique nuances in order to allocate talent to project needs effectively
- Partner closely with leadership to understand the client work and needs to ensure the correct team has been assembledPartner with Recruiting on open requisitions keeping them informed of changing talent needs
- Assist and help influence staffing strategies
- Act as day-to-day contact for resource management across all competencies (e.g, Experience Design, Engineering, QA, etc.)
- Construct clear, concise, communication for internal and external stakeholders to establish clear objectives, expectations and timelines
- Collaborate with the Talent & Culture team and Competency Leaders to develop and execute talent programs and processes
- Serve as the administrator and key subject matter expert for the OpenAir system including user setup, configuration and reporting
Preferred Qualifications:
- Bachelor’s degree and/or equivalent experience required
- 2-4 years of experience in a professional, fast paced, dynamic environment
- Familiarity with digital marketing and/or creative agency experience
- Prior experience with OpenAir and NetSuite
- Able to communicate, influence, and listen to the internal stakeholders
- Think creatively and work collaboratively to develop solutions to staffing challenges
- Demonstrated passion and ability to problem solve and manage expectations
- Perfected the art of balancing the needs of the company, managers, and team members
- Excellent time management and organizational skills
- Strong verbal and written communication skills